Federal inspection record · CMS data as of October 1, 2026

Hearthstone Health And Rehabilitation

1950 Baring Blvd, Sparks, NV · (775) 626-2224

CMS overall rating

2 of 5

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Certified beds
125
Residents per day
110
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 6, 1989

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Nevada.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Nevada homes

Hearthstone Health And Rehabilitation carries 81.75 inspection points. That is fewer than 14% of Nevada's 65 rated homes.

5★4★3★2★1★+2 homes above 14105102550100inspection points → fewer is better on the leftThis home · 81.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Nevada: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–29 pts
  • 3★ 29–46 pts
  • 2★ 46–74 pts
  • 1★ over 74 pts

Bars show every rated home in Nevada by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

59 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 46 4 pts
E 3 8 pts
F 7 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 16, 2023 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 8, 2024

Everything else, by area of care

Quality of Life and Care13F
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 5, 2026 · Standard · F677 · Corrected April 17, 2026

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 5, 2026 · Standard · F690 · Corrected April 17, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 5, 2026 · Standard · F695 · Corrected April 17, 2026

  4. F

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 3, 2025 · Standard · F698 · Corrected April 5, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 3, 2025 · Standard · F684 · Corrected April 5, 2025

  6. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 3, 2025 · Standard · F697 · Corrected April 5, 2025

  7. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    March 3, 2025 · Standard · F740 · Corrected April 5, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 25, 2024 · Standard · F684 · Corrected April 30, 2024

  9. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    March 25, 2024 · Standard · F688 · Corrected April 30, 2024

  10. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 25, 2024 · Standard · F697 · Corrected April 30, 2024

  11. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 25, 2024 · Standard · F698 · Corrected April 30, 2024

  12. E

    Honor each resident's preferences, choices, values and beliefs.

    November 16, 2023 · Complaint · F675 · Corrected December 22, 2023

  13. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 16, 2023 · Complaint · F689 · Corrected December 22, 2023

Resident Assessment and Care Planning12E
  1. D

    Ensure each resident receives an accurate assessment.

    March 5, 2026 · Standard · F641 · Corrected April 17, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 5, 2026 · Standard · F656 · Corrected April 17, 2026

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 5, 2026 · Standard · F658 · Corrected April 17, 2026

  4. D

    Ensure each resident receives an accurate assessment.

    March 3, 2025 · Standard · F641 · Corrected April 5, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 3, 2025 · Standard · F656 · Corrected April 5, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 3, 2025 · Standard · F842 · Corrected April 5, 2025

  7. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 25, 2024 · Standard · F658 · Corrected April 30, 2024

  8. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    March 25, 2024 · Standard · F655 · Corrected April 30, 2024

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 25, 2024 · Standard · F657 · Corrected April 30, 2024

  10. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 25, 2024 · Standard · F842 · Corrected April 30, 2024

  11. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 16, 2023 · Complaint · F657 · Corrected December 22, 2023

  12. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 16, 2023 · Complaint · F842 · Corrected December 22, 2023

Resident Rights9F
  1. E

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    March 5, 2026 · Standard · F628 · Corrected April 17, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 3, 2025 · Complaint · F550 · Corrected April 5, 2025

  3. D

    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    March 3, 2025 · Standard · F942 · Corrected April 5, 2025

  4. F

    Ensure that residents are fully informed and understand their health status, care and treatments.

    March 25, 2024 · Standard · F552 · Corrected April 30, 2024

  5. F

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    March 25, 2024 · Standard · F561 · Corrected April 30, 2024

  6. D

    Keep residents' personal and medical records private and confidential.

    March 25, 2024 · Standard · F583 · Corrected April 30, 2024

  7. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    March 25, 2024 · Standard · F623 · Corrected April 30, 2024

  8. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    March 25, 2024 · Standard · F625 · Corrected April 30, 2024

  9. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 24, 2024 · Complaint · F550 · Corrected February 5, 2024

Administration6F
  1. D

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    March 3, 2025 · Standard · F835 · Corrected April 5, 2025

  2. D

    Have a plan that describes the process for conducting QAPI and QAA activities.

    March 3, 2025 · Standard · F865 · Corrected April 5, 2025

  3. D

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    March 3, 2025 · Standard · F944 · Corrected April 5, 2025

  4. D

    Provide training in compliance and ethics.

    March 3, 2025 · Standard · F946 · Corrected April 5, 2025

  5. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    March 25, 2024 · Standard · F835 · Corrected April 30, 2024

  6. D

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    March 25, 2024 · Standard · F940 · Corrected April 30, 2024

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 5, 2026 · Standard · F600 · Corrected April 17, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 5, 2026 · Standard · F609 · Corrected April 17, 2026

  3. D

    Respond appropriately to all alleged violations.

    March 5, 2026 · Standard · F610 · Corrected April 17, 2026

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 25, 2024 · Complaint · F600 · Corrected April 30, 2024

  5. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    November 16, 2023 · Complaint · F602 · Corrected December 22, 2023

Nursing and Physician Services4F
  1. D

    Observe each nurse aide's job performance and give regular training.

    March 3, 2025 · Standard · F730 · Corrected April 5, 2025

  2. C

    Post nurse staffing information every day.

    March 3, 2025 · Standard · F732 · Corrected April 5, 2025

  3. F

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 25, 2024 · Standard · F726 · Corrected April 30, 2024

  4. C

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    November 16, 2023 · Complaint · F712 · Corrected December 22, 2023

Infection Control3F
  1. D

    Provide and implement an infection prevention and control program.

    March 5, 2026 · Standard · F880 · Corrected April 17, 2026

  2. F

    Provide and implement an infection prevention and control program.

    March 25, 2024 · Standard · F880 · Corrected April 30, 2024

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    March 25, 2024 · Standard · F883 · Corrected April 30, 2024

Nutrition and Dietary3F
  1. F

    Dispose of garbage and refuse properly.

    March 25, 2024 · Standard · F814 · Corrected April 30, 2024

  2. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    March 25, 2024 · Standard · F806 · Corrected April 30, 2024

  3. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 16, 2023 · Complaint · F812 · Corrected December 22, 2023

Pharmacy Service3D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 25, 2024 · Standard · F755 · Corrected April 30, 2024

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    March 25, 2024 · Standard · F757 · Corrected April 30, 2024

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 25, 2024 · Standard · F761 · Corrected April 30, 2024

Inspection history

  1. 2026-03-05

    11 health deficiencies · 15 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  2. 2025-03-03

    15 health deficiencies · 4 fire-safety deficiencies

    Top issue: Administration (4 deficiencies)

  3. 2024-03-25

    33 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 36 min of nursing staff time a day, 38 min of it from a registered nurse.

This home

3 h 36 min

Nevada average

4 h 20 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 29% of nursing staff and 31% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$48,721 in federal fines on record over the past three years.

DatePenaltyAmount
2023-11-16Fine$48,721

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better1.31.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better0.91.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.1 pts better98.8%93.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10.7 pts worse82.1%92.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better1.8%1.9%3.2%
Percentage of long-stay residents who have depressive symptoms1.5 pts worse6.5%5.0%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better3.9%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.6 pts worse22.5%21.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication14.1 pts better3.0%17.1%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.4 pts worse17.8%12.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.9 pts better6.6%12.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts better0.3%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts better1.2%1.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts worse16.1%15.5%18.3%
Percentage of long-stay residents with pressure ulcers2.4 pts better3.1%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.7 pts worse72.3%85.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.6 pts worse13.7%9.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better0.4%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.8 pts worse66.7%82.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission8.2 pts worse30.1%21.9%23.4%

·

Who owns and runs it

9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Milestone Healthcare LLC5% Or Greater Direct Ownership Interest · Organization100%5 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Farnsworth, StephenCorporate Director · Individual0%38 facilities
Fitch, CraigCorporate Officer · Individual0%9 facilities
Hoopes, TylerCorporate Officer · Individual0%3 facilities
Magluilo, SusanOperational/Managerial Control · Individual0%1 facilities
Magluilo, SusanAdp Of The SNF · Individual0%1 facilities
Miller, DenverAdp Of The SNF · Individual0%2 facilities
Sato, AmiCorporate Officer · Individual0%151 facilities

·

Fire safety

28 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness9F
  1. F

    Establish procedures for tracking staff and patients during an emergency.

    March 5, 2026 · E18 · Corrected April 17, 2026

  2. F

    Establish policies and procedures for medical documentation.

    March 5, 2026 · E23 · Corrected April 17, 2026

  3. F

    List the names and contact information of those in the facility.

    March 5, 2026 · E30 · Corrected April 17, 2026

  4. F

    Establish methods for sharing information.

    March 5, 2026 · E33 · Corrected April 17, 2026

  5. F

    Provide a means of sharing information on occupancy/needs.

    March 5, 2026 · E34 · Corrected April 17, 2026

  6. F

    Provide family notifications of emergency plan.

    March 5, 2026 · E35 · Corrected April 26, 2026

  7. E

    Conduct testing and exercise requirements.

    March 25, 2024 · E39 · Corrected April 30, 2024

  8. D

    Establish emergency prep training and testing.

    March 25, 2024 · E36 · Corrected April 30, 2024

  9. D

    Establish staff and initial training requirements.

    March 25, 2024 · E37 · Corrected April 30, 2024

Smoke9E
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 5, 2026 · K353 · Corrected April 25, 2026

  2. E

    Install corridor and hallway doors that block smoke.

    March 5, 2026 · K363 · Corrected April 25, 2026

  3. C

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    March 5, 2026 · K346 · Corrected April 25, 2026

  4. C

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    March 5, 2026 · K354 · Corrected April 25, 2026

  5. E

    Install a fire alarm system that can be heard throughout the facility.

    March 3, 2025 · K341 · Corrected April 5, 2025

  6. E

    Install corridor and hallway doors that block smoke.

    March 3, 2025 · K363 · Corrected April 5, 2025

  7. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 25, 2024 · K353 · Corrected April 30, 2024

  8. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 25, 2024 · K321 · Corrected April 30, 2024

  9. D

    Install corridor and hallway doors that block smoke.

    March 25, 2024 · K363 · Corrected April 30, 2024

Gas, Vacuum, and Electrical Systems4E
  1. D

    Ensure proper usage of power strips and extension cords.

    March 5, 2026 · K920 · Corrected April 25, 2026

  2. D

    Have proper medical gas storage and administration areas.

    March 5, 2026 · K923 · Corrected April 25, 2026

  3. E

    Ensure proper usage of power strips and extension cords.

    March 3, 2025 · K920 · Corrected April 5, 2025

  4. D

    Ensure proper usage of power strips and extension cords.

    March 25, 2024 · K920 · Corrected April 30, 2024

Services3E
  1. E

    Have properly installed electrical wiring and gas equipment.

    March 5, 2026 · K511 · Corrected April 25, 2026

  2. D

    Have properly installed electrical wiring and gas equipment.

    March 3, 2025 · K511 · Corrected April 5, 2025

  3. D

    Have properly installed electrical wiring and gas equipment.

    March 25, 2024 · K511 · Corrected April 30, 2024

Miscellaneous2E
  1. E

    Have simulated fire drills held at unexpected times.

    March 5, 2026 · K712 · Corrected May 15, 2026

  2. D

    Have simulated fire drills held at unexpected times.

    March 25, 2024 · K712 · Corrected April 30, 2024

Egress1D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    March 5, 2026 · K222 · Corrected April 25, 2026

·

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