15 health deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (8 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Scottsdale, AZ
2-star overall rating with 1-star inspections with abuse icon flag with 15 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
3293 North Drinkwater Boulevard, Scottsdale, AZ
(480) 947-7443
Overall
2 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
56
Certified beds
Average residents
42
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Haven Health
Operator or chain grouping
Approved since
1978-11-16
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
20 facilities
Chain averages 3 overall / 2 health / 2 staffing / 5 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.65
Registered nurse staffing · state 0.72 · national 0.68
LPN hours / resident day
1.14
Licensed practical nurse staffing · state 1.04 · national 0.87
Aide hours / resident day
1.67
Nurse aide staffing · state 2.36 · national 2.35
Total nurse hours
3.46
All reported nurse hours · state 4.12 · national 3.89
Licensed hours
1.79
RN + LPN hours · state 1.76 · national 1.54
Weekend hours
2.61
Weekend nurse staffing · state 3.62 · national 3.43
Weekend RN hours
0.42
Weekend registered nurse coverage · state 0.51 · national 0.47
Physical therapist
0.04
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.59
CMS adjusted RN staffing hours
Adjusted total hours
3.10
CMS adjusted total nurse staffing hours
Case-mix index
1.52
Higher values indicate more complex resident acuity
RN turnover
67%
Annual RN turnover · state 45% · national 45%
Total nurse turnover
61%
Annual nurse turnover · state 48% · national 46%
SNF VBP
Program rank
13,641
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
2.49
Composite VBP score used to determine payment impact.
Payment multiplier
0.9804
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0.99
Baseline 24.83% · Performance 23.66% · Measure score 0.99 · Achievement 0 · Improvement 0.99
Healthcare-associated infections
0
Baseline 6.98% · Performance 8.08% · Measure score 0 · Achievement 0 · Improvement 0
Total nurse turnover
0
Baseline 60.00% · Performance 78.87% · Measure score 0 · Achievement 0 · Improvement 0
Adjusted total nurse staffing
0
Baseline 3.68 hours · Performance 2.95 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 11.89% |
10.72%
1.2 pts worse
|
No Different than the National Rate · Eligible stays 146 · Observed rate 12.33% · Lower 95% interval 8.57% |
| Discharge to community | 54.11% |
50.57%
3.5 pts better
|
No Different than the National Rate · Eligible stays 140 · Observed rate 50% · Lower 95% interval 43.56% |
| Medicare spending per beneficiary | 0.92 |
1.02
0.1 pts better
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 148 · Denominator 148 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 148 |
| Discharge self-care score | 66.67% |
53.69%
13 pts better
|
Numerator 50 · Denominator 75 |
| Discharge mobility score | 52% |
50.94%
1.1 pts better
|
Numerator 39 · Denominator 75 |
| Pressure ulcers or injuries, new or worsened | 2.03% |
2.29%
0.3 pts better
|
Numerator 3 · Denominator 148 · Adjusted rate 2.62% |
| Healthcare-associated infections requiring hospitalization | 8.08% |
7.12%
1 pts worse
|
No Different than the National Rate · Eligible stays 130 · Observed rate 9.23% · Lower 95% interval 4.89% |
| Staff COVID-19 vaccination coverage | 0% |
8.2%
8.2 pts worse
|
Numerator 0 · Denominator 78 |
| Staff flu vaccination coverage | 19.4% |
42%
22.6 pts worse
|
Numerator 13 · Denominator 67 |
| Discharge function score | 69.33% |
56.45%
12.9 pts better
|
Numerator 52 · Denominator 75 |
| Transfer of health information to provider | 99.11% |
95.95%
3.2 pts better
|
Numerator 111 · Denominator 112 |
| Transfer of health information to patient | 71.43% |
96.28%
24.8 pts worse
|
Numerator 20 · Denominator 28 |
| Resident COVID-19 vaccinations up to date | 8.64% |
25.2%
16.6 pts worse
|
Numerator 7 · Denominator 81 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.8% |
97.1%
5.3 pts worse
|
93.4%
1.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 91.8% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% |
2.1%
2.1 pts better
|
3.3%
3.3 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 3.9% |
4.2%
0.3 pts better
|
11.4%
7.5 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.9% |
| Percentage of long-stay residents who lose too much weight | 1.9% |
5.3%
3.4 pts better
|
5.4%
3.5 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 1.9% |
20.5%
18.6 pts better
|
19.6%
17.7 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.9% |
| Percentage of long-stay residents who received an antipsychotic medication | 0.0% |
11.8%
11.8 pts better
|
16.7%
16.7 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.3%
0.3 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% |
| Percentage of long-stay residents whose need for help with daily activities has increased | 2.5% |
10.8%
8.3 pts better
|
14.9%
12.4 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 2.5% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
0.9%
0.9 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.2%
1.2 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 23.7% |
20.5%
3.2 pts worse
|
19.8%
3.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 23.7% |
| Percentage of long-stay residents with pressure ulcers | 2.4% |
4.8%
2.4 pts better
|
5.1%
2.7 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 2.4% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 85.1% |
91.1%
6 pts worse
|
81.7%
3.4 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 90.7% · Q2 82.0% · Q3 81.7% · Q4 84.8% · 4Q avg 85.1% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 5.1% |
10.7%
5.6 pts better
|
12.0%
6.9 pts better
|
Short Stay · 20240701-20250630 · Adjusted 5.1% · Observed 5.1% · Expected 11.2% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.9% |
1.1%
0.8 pts worse
|
1.6%
0.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.0% · Q3 2.3% · Q4 3.6% · 4Q avg 1.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 79.8% |
87.3%
7.5 pts worse
|
79.7%
0.1 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 79.8% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 28.1% |
24.6%
3.5 pts worse
|
23.9%
4.2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 28.1% · Observed 25.4% · Expected 21.5% · Used in QM five-star |
Survey summary
Top issue: Freedom from Abuse and Neglect and Exploitation (8 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
1 fire-safety deficiencies
Top issue: Smoke (1 deficiency)
Top issue: Quality of Life and Care (3 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Fire safety
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-12-18
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-12-05
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-18
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-10-27
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-08-25
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-08-25
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-08-25
Inspection history
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Not marked corrected
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Not marked corrected
Health
Respond appropriately to all alleged violations.
Not marked corrected
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Not marked corrected
Health
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Not marked corrected
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Not marked corrected
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Not marked corrected
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-12
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-27
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-27
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-27
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-11-27
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-27
Health
Respond appropriately to all alleged violations.
Corrected 2024-11-27
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-11-27
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-11-27
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-11-27
Health
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-07-25
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-05
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-09-02
Health
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2022-09-02
Health
Ensure the activities program is directed by a qualified professional.
Corrected 2022-09-02
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-09-02
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-09-02
Health
Post nurse staffing information every day.
Corrected 2022-09-02
Penalties and ownership
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
5% Or Greater Mortgage Interest · Organization
5% Or Greater Mortgage Interest · Organization
Operational/Managerial Control · Organization
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Nearby options
Scottsdale, AZ
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Scottsdale, AZ
2-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $199,344 in total fines with 16 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
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