Federal inspection record · CMS data as of October 1, 2026
Haven Of Flagstaff
800 West University Avenue, Flagstaff, AZ · (928) 779-6931
- Cited for abuse (CMS abuse icon)
- Certified beds
- 83
- Residents per day
- 77
- Ownership
- For-Profit
- Chain
- Haven Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 8, 1984
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Arizona homes
Haven Of Flagstaff carries 38 inspection points. That is fewer than 42% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation9D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Respond appropriately to all alleged violations.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning5D
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- D
Ensure each resident receives an accurate assessment.
Quality of Life and Care4E
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Ensure the activities program is directed by a qualified professional.
- D
Provide or get specialized rehabilitative services as required for a resident.
- D
Provide activities to meet all resident's needs.
Resident Rights2D
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
Nutrition and Dietary2E
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service1D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspection history
2025-03-14
7 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)
2023-10-05
10 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2022-08-18
7 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 37 min of nursing staff time a day, 49 min of it from a registered nurse.
This home
3 h 37 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 49% of nursing staff and 45% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$13,098 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-03-14 | Fine | $13,098 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident daysAbout the same | 1.5 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better | 0.6 | 1.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.5 pts better | 98.3% | 96.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts worse | 4.6% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.9 pts worse | 5.6% | 3.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.8 pts better | 3.6% | 5.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication11.3 pts better | 10.1% | 21.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication10.6 pts better | 0.0% | 10.6% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened9.8 pts better | 1.9% | 11.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7 pts better | 3.6% | 10.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.5% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.1 pts better | 1.1% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7 pts worse | 27.3% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.8 pts better | 1.5% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.2 pts better | 96.8% | 92.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.1 pts better | 9.9% | 10.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better | 0.3% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.2 pts better | 89.1% | 87.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.4 pts better | 19.1% | 23.5% | 23.4% |
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Who owns and runs it
43 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Espinosa, Stephanie | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Espinosa, Stephanie | Adp Of The SNF · Individual | 0% | 17 facilities |
| Figueroa-Diaz, Vicente | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Figueroa-Diaz, Vicente | Adp Of The SNF · Individual | 0% | 3 facilities |
| Fragoso, Lindsay | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Adp Of The SNF · Individual | 0% | 31 facilities |
| Haven Arizona Real Estate, LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 7 facilities |
| Haven Arizona Real Estate, LLC | Adp Of The SNF · Organization | 0% | 7 facilities |
| Haven Flagstaff Real Estate LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 1 facilities |
| Haven Flagstaff Real Estate LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Haven Real Estate Partners, LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 7 facilities |
| Haven Real Estate Partners, LLC | Adp Of The SNF · Organization | 0% | 7 facilities |
| Health Group Management LLC | Operational/Managerial Control · Organization | 0% | 31 facilities |
| Health Group Management LLC | Adp Of The SNF · Organization | 0% | 31 facilities |
| Longhurst, Stock | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Longhurst, Stock | Adp Of The SNF · Individual | 0% | 10 facilities |
| Mccullough, Erin | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Mccullough, Erin | Adp Of The SNF · Individual | 0% | 2 facilities |
| Miller, Crystal | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Miller, Crystal | Adp Of The SNF · Individual | 0% | 1 facilities |
| Robertson, Brett | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Robertson, Brett | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Robert | Direct Ownership Interest · Individual | 0% | 19 facilities |
| Samuelian, Robert | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Robert | Adp Of The SNF · Individual | 0% | 19 facilities |
| Samuelian, Spencer | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Stephen | Direct Ownership Interest · Individual | 0% | 19 facilities |
| Samuelian, Stephen | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Stephen | Adp Of The SNF · Individual | 0% | 19 facilities |
| Sciara, Patrick | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Sciara, Patrick | Adp Of The SNF · Individual | 0% | 3 facilities |
| Seastrand, Jason | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Seastrand, Jason | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Seastrand, Jason | Adp Of The SNF · Individual | 0% | 31 facilities |
| Smith, Wendy | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Smith, Wendy | Adp Of The SNF · Individual | 0% | 2 facilities |
| Ternion Physician Group, Pllc | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Ternion Physician Group, Pllc | Adp Of The SNF · Organization | 0% | 2 facilities |
| West, Christian | Direct Ownership Interest · Individual | 0% | 31 facilities |
| West, Christian | Operational/Managerial Control · Individual | 0% | 31 facilities |
| West, Christian | Adp Of The SNF · Individual | 0% | 31 facilities |
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Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4E
- E
Install corridor and hallway doors that block smoke.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Install corridor and hallway doors that block smoke.
- D
Install corridor and hallway doors that block smoke.
Miscellaneous2E
- E
Have simulated fire drills held at unexpected times.
- D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Emergency Preparedness1E
- E
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems1E
- E
Have generator or other power source capable of supplying service within 10 seconds.
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Other homes nearby
-
Aspire Transitional Care
Flagstaff, AZ · The Goodman Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 57 min
- Fines
- $0
-
The Peaks Health & Rehabilitation
Flagstaff, AZ · The Goodman Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 36 min
- Fines
- $0
-
Haven Of Sedona
Sedona, AZ · Haven Health · Special Focus · Abuse icon
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h
- Fines
- $0