Federal inspection record · CMS data as of October 1, 2026

Haven Of Cottonwood

197 South Willard Street, Cottonwood, AZ · (928) 634-5548

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
80
Residents per day
65
Ownership
For-Profit
Chain
Haven Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 22, 1984

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arizona homes

Haven Of Cottonwood carries 103 inspection points. That is fewer than 4% of Arizona's 139 rated homes.

5★4★3★2★1★+5 homes above 105.7505102550100inspection points → fewer is better on the leftThis home · 103 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

47 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 32 4 pts
E 13 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care14E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 31, 2026 · Complaint · F684 · Not yet marked corrected

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 27, 2025 · Complaint · F684 · Corrected November 21, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 1, 2025 · Complaint · F689 · Corrected August 11, 2025

  4. E

    Provide activities to meet all resident's needs.

    May 21, 2025 · Complaint · F679 · Corrected July 11, 2025

  5. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 21, 2025 · Complaint · F689 · Corrected July 11, 2025

  6. D

    Provide safe, appropriate pain management for a resident who requires such services.

    May 21, 2025 · Standard · F697 · Corrected July 11, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 3, 2025 · Complaint · F684 · Corrected May 16, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 27, 2025 · Complaint · F684 · Corrected March 31, 2025

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 4, 2024 · Complaint · F684 · Corrected January 20, 2025

  10. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 11, 2024 · Standard · F677 · Corrected June 3, 2024

  11. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 11, 2024 · Standard · F690 · Corrected June 3, 2024

  12. D

    Provide enough food/fluids to maintain a resident's health.

    November 17, 2022 · Standard · F692 · Corrected January 23, 2023

  13. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 17, 2022 · Standard · F695 · Corrected January 23, 2023

  14. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    November 17, 2022 · Standard · F742 · Corrected January 23, 2023

Resident Assessment and Care Planning9E
  1. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 21, 2025 · Complaint · F636 · Corrected July 11, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 21, 2025 · Complaint · F656 · Corrected July 11, 2025

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 21, 2025 · Complaint · F657 · Corrected July 11, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 21, 2025 · Complaint · F842 · Corrected July 11, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 26, 2025 · Complaint · F842 · Corrected April 18, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 16, 2024 · Complaint · F842 · Corrected June 21, 2024

  7. E

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    November 17, 2022 · Standard · F655 · Corrected January 23, 2023

  8. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    November 17, 2022 · Standard · F645 · Corrected January 23, 2023

  9. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 17, 2022 · Standard · F656 · Corrected January 23, 2023

Resident Rights8E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 21, 2025 · Standard · F584 · Corrected July 11, 2025

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 21, 2025 · Complaint · F550 · Corrected July 11, 2025

  3. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    May 21, 2025 · Standard · F552 · Corrected July 11, 2025

  4. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    May 21, 2025 · Complaint · F628 · Corrected July 11, 2025

  5. D

    Reasonably accommodate the needs and preferences of each resident.

    November 17, 2022 · Standard · F558 · Corrected January 23, 2023

  6. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    November 17, 2022 · Standard · F623 · Corrected January 23, 2023

  7. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    November 17, 2022 · Standard · F625 · Corrected January 23, 2023

  8. B

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    November 17, 2022 · Standard · F582 · Corrected January 23, 2023

Infection Control6F
  1. E

    Provide and implement an infection prevention and control program.

    May 21, 2025 · Standard · F880 · Corrected July 11, 2025

  2. E

    Provide and implement an infection prevention and control program.

    April 11, 2024 · Standard · F880 · Corrected June 3, 2024

  3. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    November 17, 2022 · Standard · F882 · Corrected January 23, 2023

  4. E

    Provide and implement an infection prevention and control program.

    November 17, 2022 · Standard · F880 · Corrected January 23, 2023

  5. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    November 17, 2022 · Standard · F883 · Corrected January 23, 2023

  6. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    November 17, 2022 · Standard · F887 · Corrected January 23, 2023

Freedom from Abuse, Neglect, and Exploitation4E
  1. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 21, 2025 · Complaint · F609 · Corrected July 11, 2025

  2. E

    Respond appropriately to all alleged violations.

    May 21, 2025 · Complaint · F610 · Corrected July 11, 2025

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 21, 2025 · Complaint · F607 · Corrected July 11, 2025

  4. D

    Respond appropriately to all alleged violations.

    May 16, 2024 · Complaint · F610 · Corrected June 21, 2024

Pharmacy Service3E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 21, 2025 · Standard · F755 · Corrected July 11, 2025

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    May 21, 2025 · Standard · F757 · Corrected July 11, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 21, 2025 · Standard · F761 · Corrected July 11, 2025

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 21, 2025 · Standard · F812 · Corrected July 11, 2025

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 17, 2022 · Standard · F812 · Corrected January 23, 2023

Nursing and Physician Services1E
  1. E

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    May 21, 2025 · Standard · F727 · Corrected July 11, 2025

Inspection history

  1. 2025-05-21

    21 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-04-11

    9 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

  3. 2022-11-17

    17 health deficiencies · 7 fire-safety deficiencies

    Top issue: Infection Control (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 58 min of nursing staff time a day, 31 min of it from a registered nurse.

This home

2 h 58 min

Arizona average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 53% of nursing staff and 67% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1 pts better97.8%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts better97.4%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.7%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms2.9 pts better0.8%3.7%13.5%
Percentage of long-stay residents who lose too much weight4.8 pts worse10.2%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4 pts better17.4%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.3 pts better1.3%10.6%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.5 pts better6.2%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.3 pts better8.3%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better0.7%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5 pts better15.3%20.3%18.3%
Percentage of long-stay residents with pressure ulcers1.2 pts better3.1%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.1 pts better97.7%92.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.7 pts worse15.7%10.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.8 pts better90.7%87.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.9 pts worse25.4%23.5%23.4%

·

Who owns and runs it

35 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Fragoso, LindsayOperational/Managerial Control · Individual0%31 facilities
Fragoso, LindsayAdp Of The SNF · Individual0%31 facilities
Gasser, AngelaOperational/Managerial Control · Individual0%2 facilities
Gasser, AngelaAdp Of The SNF · Individual0%2 facilities
Hammer, RonaldOperational/Managerial Control · Individual0%1 facilities
Hammer, RonaldAdp Of The SNF · Individual0%1 facilities
Haven Arizona Real Estate, LLC5% Or Greater Mortgage Interest · Organization0%7 facilities
Haven Arizona Real Estate, LLCAdp Of The SNF · Organization0%7 facilities
Haven Cottonwood Real Estate LLC5% Or Greater Mortgage Interest · Organization0%1 facilities
Haven Cottonwood Real Estate LLCAdp Of The SNF · Organization0%1 facilities
Haven Real Estate Partners, LLC5% Or Greater Mortgage Interest · Organization0%7 facilities
Haven Real Estate Partners, LLCAdp Of The SNF · Organization0%7 facilities
Health Group Management LLCOperational/Managerial Control · Organization0%31 facilities
Health Group Management LLCAdp Of The SNF · Organization0%31 facilities
Longhurst, StockOperational/Managerial Control · Individual0%10 facilities
Longhurst, StockAdp Of The SNF · Individual0%10 facilities
Robertson, BrettCorporate Officer · Individual0%31 facilities
Robertson, BrettAdp Of The SNF · Individual0%31 facilities
Samuelian, RobertDirect Ownership Interest · Individual0%19 facilities
Samuelian, RobertOperational/Managerial Control · Individual0%19 facilities
Samuelian, RobertAdp Of The SNF · Individual0%19 facilities
Samuelian, SpencerDirect Ownership Interest · Individual0%31 facilities
Samuelian, SpencerOperational/Managerial Control · Individual0%31 facilities
Samuelian, SpencerAdp Of The SNF · Individual0%31 facilities
Samuelian, StephenDirect Ownership Interest · Individual0%19 facilities
Samuelian, StephenOperational/Managerial Control · Individual0%19 facilities
Samuelian, StephenAdp Of The SNF · Individual0%19 facilities
Seastrand, JasonDirect Ownership Interest · Individual0%31 facilities
Seastrand, JasonOperational/Managerial Control · Individual0%31 facilities
Seastrand, JasonAdp Of The SNF · Individual0%31 facilities
Vij, NeerajOperational/Managerial Control · Individual0%4 facilities
Vij, NeerajAdp Of The SNF · Individual0%4 facilities
West, ChristianDirect Ownership Interest · Individual0%31 facilities
West, ChristianOperational/Managerial Control · Individual0%31 facilities
West, ChristianAdp Of The SNF · Individual0%31 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Install corridor and hallway doors that block smoke.

    May 21, 2025 · K363 · Not yet marked corrected

  2. E

    Install corridor and hallway doors that block smoke.

    April 11, 2024 · K363 · Corrected May 19, 2024

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    April 11, 2024 · K372 · Corrected April 16, 2024

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    April 11, 2024 · K355 · Corrected May 19, 2024

  5. D

    Install corridor and hallway doors that block smoke.

    November 17, 2022 · K363 · Corrected January 23, 2023

Miscellaneous3E
  1. E

    Have simulated fire drills held at unexpected times.

    April 11, 2024 · K712 · Corrected May 19, 2024

  2. D

    Have simulated fire drills held at unexpected times.

    November 17, 2022 · K712 · Corrected January 23, 2023

  3. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    November 17, 2022 · K761 · Corrected January 23, 2023

Emergency Preparedness3D
  1. D

    Establish roles under a Waiver declared by secretary.

    April 11, 2024 · E26 · Corrected May 19, 2024

  2. D

    Conduct testing and exercise requirements.

    November 17, 2022 · E39 · Corrected January 23, 2023

  3. D

    Develop and maintain an Emergency Preparedness Program (EP).

    November 17, 2022 · E4 · Corrected January 23, 2023

Services2E
  1. D

    Have properly installed electrical wiring and gas equipment.

    April 11, 2024 · K511 · Corrected April 16, 2024

  2. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    November 17, 2022 · K521 · Corrected January 23, 2023

Gas, Vacuum, and Electrical Systems1E
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    November 17, 2022 · K918 · Corrected January 23, 2023

·

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