Federal inspection record · CMS data as of October 1, 2026

Haven Manor Health Care Center, LLC

1441 Gateway Boulevard, Far Rockaway, NY · (718) 471-1500

CMS overall rating

1 of 5

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Certified beds
240
Residents per day
229
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 1, 1984

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

Haven Manor Health Care Center, LLC carries 50 inspection points. That is fewer than 39% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 50 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

29 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 23 4 pts
E 4 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights9F
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 23, 2026 · Standard · F584 · Corrected March 19, 2026

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    January 23, 2026 · Standard · F561 · Corrected March 19, 2026

  3. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    January 23, 2026 · Standard · F582 · Corrected March 19, 2026

  4. D

    Keep residents' personal and medical records private and confidential.

    January 23, 2026 · Standard · F583 · Corrected March 19, 2026

  5. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    January 23, 2026 · Standard · F628 · Corrected March 19, 2026

  6. D

    Keep residents' personal and medical records private and confidential.

    December 10, 2025 · Complaint · F583 · Corrected February 2, 2026

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 15, 2023 · Standard · F584 · Corrected January 8, 2024

  8. F

    Assure the security of all personal funds of residents deposited with the facility.

    August 19, 2021 · Standard · F570 · Corrected October 11, 2021

  9. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    August 19, 2021 · Standard · F561 · Corrected October 11, 2021

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    January 23, 2026 · Standard · F604 · Corrected March 19, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 4, 2024 · Complaint · F609 · Corrected July 29, 2024

  3. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    November 15, 2023 · Standard · F604 · Corrected January 8, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 19, 2021 · Standard · F609 · Corrected October 11, 2021

  5. D

    Respond appropriately to all alleged violations.

    August 19, 2021 · Standard · F610 · Corrected October 11, 2021

Resident Assessment and Care Planning5D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 23, 2026 · Standard · F656 · Corrected March 19, 2026

  2. B

    Ensure each resident receives an accurate assessment.

    January 23, 2026 · Standard · F641 · Corrected March 19, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    November 15, 2023 · Standard · F641 · Corrected January 8, 2024

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    November 15, 2023 · Standard · F645 · Corrected January 8, 2024

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 15, 2023 · Standard · F657 · Corrected January 8, 2024

Quality of Life and Care3E
  1. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    January 23, 2026 · Standard · F693 · Corrected March 19, 2026

  2. D

    Assist a resident in gaining access to vision and hearing services.

    November 15, 2023 · Standard · F685 · Corrected January 8, 2024

  3. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 19, 2021 · Standard · F690 · Corrected October 11, 2021

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    January 23, 2026 · Standard · F880 · Corrected March 19, 2026

  2. D

    Provide and implement an infection prevention and control program.

    November 15, 2023 · Standard · F880 · Corrected January 8, 2024

  3. E

    Provide and implement an infection prevention and control program.

    August 19, 2021 · Standard · F880 · Corrected October 11, 2021

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 23, 2026 · Standard · F761 · Corrected March 19, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 15, 2023 · Standard · F755 · Corrected January 8, 2024

Environmental1D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    January 23, 2026 · Standard · F921 · Corrected March 19, 2026

Nursing and Physician Services1E
  1. E

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    November 15, 2023 · Standard · F727 · Corrected January 8, 2024

Inspection history

  1. 2026-01-23

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Rights (6 deficiencies)

  2. 2023-11-15

    9 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  3. 2021-08-19

    7 health deficiencies · 8 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 1 h 31 min of nursing staff time a day, 21 min of it from a registered nurse.

This home

1 h 31 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 29% of nursing staff and 23% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts worse2.21.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse1.81.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts better98.2%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts better95.5%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better1.6%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms4 pts worse24.1%20.1%13.5%
Percentage of long-stay residents who lose too much weight2.8 pts better2.9%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.1 pts worse27.3%13.2%19.5%
Percentage of long-stay residents who were physically restrained2.4 pts worse2.6%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.9 pts better8.2%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.6 pts better12.1%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.3%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts worse1.8%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.3 pts better12.3%18.6%18.3%
Percentage of long-stay residents with pressure ulcers3 pts better3.5%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine22.5 pts worse55.1%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.7 pts better6.7%9.4%11.8%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.3 pts better81.2%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.2 pts worse25.8%20.6%23.4%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Cytryn, Aron5% Or Greater Direct Ownership Interest · Individual99%2 facilities
Borello, NancyManaging Control - Governing Body · Individual0%1 facilities
Borello, NancyOperational/Managerial Control · Individual0%1 facilities
Cantor TrustAdp Of The SNF · Organization0%1 facilities
Cytryn, AronManaging Control - Governing Body · Individual0%2 facilities
Cytryn, AronOperational/Managerial Control · Individual0%2 facilities
Cytryn, AronGeneral Partnership Interest · Individual0%2 facilities
Cytryn, AronAdp Of The SNF · Individual0%2 facilities
Cytryn, DavidDirect Ownership Interest · Individual0%2 facilities
Haven Manor Associates LLCAdp Of The SNF · Organization0%1 facilities
Manor Haven AssociatesAdp Of The SNF · Organization0%1 facilities
Pierre, KettlyneOperational/Managerial Control · Individual0%1 facilities
Saif, MohammedManaging Control - Governing Body · Individual0%1 facilities
Saif, MohammedAdp Of The SNF · Individual0%1 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress5E
  1. D

    Install proper backup exit lighting.

    November 15, 2023 · K281 · Corrected December 6, 2023

  2. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    August 19, 2021 · K223 · Corrected October 12, 2021

  3. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 19, 2021 · K222 · Corrected October 12, 2021

  4. D

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    August 19, 2021 · K225 · Corrected October 12, 2021

  5. D

    Install proper backup exit lighting.

    August 19, 2021 · K281 · Corrected October 12, 2021

Smoke4E
  1. D

    Install an approved automatic sprinkler system.

    January 23, 2026 · K351 · Corrected March 3, 2026

  2. E

    Properly provide smoke detection systems in areas open to corridors.

    November 15, 2023 · K347 · Corrected January 8, 2024

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    November 15, 2023 · K355 · Corrected January 8, 2024

  4. E

    Install corridor and hallway doors that block smoke.

    August 19, 2021 · K363 · Corrected October 12, 2021

Gas, Vacuum, and Electrical Systems4E
  1. D

    Have power receptacles that are properly grounded.

    January 23, 2026 · K912 · Corrected March 3, 2026

  2. D

    Meet requirements for the installation and maintenance of electrical systems.

    November 15, 2023 · K911 · Corrected January 8, 2024

  3. E

    Meet requirements for the installation and maintenance of electrical systems.

    August 19, 2021 · K911 · Corrected October 12, 2021

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    August 19, 2021 · K918 · Corrected October 12, 2021

Services1E
  1. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    January 23, 2026 · K521 · Corrected March 3, 2026

Miscellaneous1D
  1. D

    Have restrictions on the use of portable space heaters.

    August 19, 2021 · K781 · Corrected October 12, 2021

·

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    Nursing / resident / day
    3 h 27 min
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  3. Premier Nursing and Rehab Center of Far Rockaway

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