Federal inspection record · CMS data as of October 1, 2026
Haven Health Sky Harbor, LLC
1880 East Van Buren Street, Phoenix, AZ · (602) 253-4570
- Certified beds
- 120
- Residents per day
- 109
- Ownership
- For-Profit
- Chain
- Haven Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 3, 2016
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
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Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Arizona homes
Haven Health Sky Harbor, LLC carries 54 inspection points. That is fewer than 22% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
37 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care9E
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide activities to meet all resident's needs.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide routine and 24-hour emergency dental care for each resident.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning7E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights5E
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Freedom from Abuse, Neglect, and Exploitation5E
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
- D
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Pharmacy Service3E
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- E
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary2E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration2E
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- D
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Nursing and Physician Services2D
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control2E
- E
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- D
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Inspection history
2025-11-13
6 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-05-06
18 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2022-12-15
13 health deficiencies · 27 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 29 min of nursing staff time a day, 32 min of it from a registered nurse.
This home
4 h 29 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 46% of nursing staff and 53% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine13.1 pts worse | 83.7% | 96.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine21.1 pts worse | 73.6% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.9 pts better | 0.4% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.5 pts better | 1.2% | 3.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight6.3 pts worse | 11.7% | 5.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.8 pts worse | 30.2% | 21.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.1 pts better | 1.5% | 10.6% | 15.4% |
| Percentage of long-stay residents who were physically restrained4.6 pts worse | 4.9% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened11.7 pts better | 0.0% | 11.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased10.6 pts better | 0.0% | 10.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 0.3% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.8 pts better | 0.4% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.9 pts better | 17.4% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.3 pts better | 4.0% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.7 pts worse | 75.9% | 92.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit6.2 pts better | 3.8% | 10.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better | 0.8% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.2 pts worse | 82.7% | 87.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.4 pts better | 21.1% | 23.5% | 23.4% |
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Who owns and runs it
30 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Haven Health Properties LLC | 5% Or Greater Indirect Ownership Interest · Organization | 8% | 11 facilities |
| Health Group Management LLC | 5% Or Greater Indirect Ownership Interest · Organization | 8% | 31 facilities |
| Fragoso, Lindsay | Corporate Officer · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Adp Of The SNF · Individual | 0% | 31 facilities |
| Haven Health Properties LLC | Adp Of The SNF · Organization | 0% | 11 facilities |
| Haven Sky Harbor Real Estate LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Health Group Management LLC | Operational/Managerial Control · Organization | 0% | 31 facilities |
| Health Group Management LLC | Adp Of The SNF · Organization | 0% | 31 facilities |
| Hill, Sean | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Hill, Sean | Adp Of The SNF · Individual | 0% | 2 facilities |
| Knight, Tashay | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Knight, Tashay | Adp Of The SNF · Individual | 0% | 1 facilities |
| Nasser, Mohammad | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Nasser, Mohammad | Adp Of The SNF · Individual | 0% | 1 facilities |
| Robertson, Brett | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Robertson, Brett | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Robert | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Robert | Adp Of The SNF · Individual | 0% | 19 facilities |
| Samuelian, Spencer | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Stephen | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Stephen | Adp Of The SNF · Individual | 0% | 19 facilities |
| Seastrand, Jason | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Seastrand, Jason | Corporate Officer · Individual | 0% | 31 facilities |
| Seastrand, Jason | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Seastrand, Jason | Adp Of The SNF · Individual | 0% | 31 facilities |
| West, Christian | Operational/Managerial Control · Individual | 0% | 31 facilities |
| West, Christian | Adp Of The SNF · Individual | 0% | 31 facilities |
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Fire safety
29 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Emergency Preparedness10E
- E
Establish policies and procedures including evacuation.
- E
List the names and contact information of those in the facility.
- E
Conduct testing and exercise requirements.
- E
Conduct risk assessment and an All-Hazards approach.
- E
Include a process for Emergency Preparedness collaboration.
- D
Address subsistence needs for staff and patients.
- D
Establish roles under a Waiver declared by secretary.
- D
Provide emergency officials' contact information.
- D
Provide a means of sharing information on occupancy/needs.
- D
Develop and maintain an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems6E
- D
Ensure that testing and maintenance of electrical equipment is performed.
- E
Have proper medical gas storage and administration areas.
- D
Ensure medical gas and vacuum systems have documented maintenance programs.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure proper usage of power strips and extension cords.
- D
Ensure that testing and maintenance of electrical equipment is performed.
Smoke6F
- F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Provide properly protected cooking facilities.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress3E
- E
Provide rooms that can be unlocked from inside without a key.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Install emergency lighting that can last at least 1 1/2 hours.
Services2D
- D
Have properly installed electrical wiring and gas equipment.
- D
Have elevators that firefighters can control in the event of a fire.
Construction1D
- D
Meet other general requirements.
Miscellaneous1D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
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Other homes nearby
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Desert Terrace Healthcare Center
Phoenix, AZ · The Ensign Group · Abuse icon
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 17 min
- Fines
- $0
-
Desert Haven Care Center
Phoenix, AZ · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 37 min
- Fines
- $67,818
-
Camelback Post Acute Care And Rehabilitation
Phoenix, AZ · The Ensign Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 26 min
- Fines
- $0