Federal inspection record · CMS data as of October 1, 2026

Hale Ola Kino By Arcadia

1314 Kalakaua Ave Second Floor, Hon, HI · (808) 983-4444

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
32
Residents per day
30
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 24, 2023

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Hawaii.

  2. Staffing

    no change (already 5)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Hawaii homes

Hale Ola Kino By Arcadia carries 9 inspection points. That is fewer than 95% of Hawaii's 41 rated homes.

5★4★3★2★1★+1 homes above 137.605102550100inspection points → fewer is better on the leftThis home · 9 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Hawaii: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–48 pts
  • 3★ 48–69 pts
  • 2★ 69–86 pts
  • 1★ over 86 pts

Bars show every rated home in Hawaii by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6D
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    February 21, 2025 · Standard · F688 · Corrected March 28, 2025

  2. D

    Provide safe, appropriate pain management for a resident who requires such services.

    February 21, 2025 · Standard · F697 · Corrected March 28, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 7, 2024 · Standard · F684 · Corrected April 15, 2024

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 7, 2024 · Standard · F689 · Corrected April 15, 2024

  5. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 7, 2024 · Standard · F697 · Corrected April 15, 2024

  6. D

    Provide care or services that was trauma informed and/or culturally competent.

    March 7, 2024 · Standard · F699 · Corrected April 15, 2024

Nutrition and Dietary4E
  1. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    February 21, 2025 · Standard · F803 · Corrected March 28, 2025

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 21, 2025 · Standard · F812 · Corrected March 28, 2025

  3. E

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    March 7, 2024 · Standard · F806 · Corrected April 15, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 7, 2024 · Standard · F812 · Corrected April 15, 2024

Resident Rights2D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 21, 2025 · Standard · F550 · Corrected March 28, 2025

  2. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    March 7, 2024 · Standard · F585 · Corrected April 19, 2024

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 21, 2025 · Standard · F656 · Corrected March 28, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 7, 2024 · Standard · F656 · Corrected April 15, 2024

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    June 26, 2026 · Standard · F880 · Corrected July 21, 2026

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 7, 2024 · Standard · F726 · Corrected April 15, 2024

Inspection history

  1. 2026-06-26

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2025-02-21

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2024-03-07

    9 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 26 min of nursing staff time a day, 1 h 32 min of it from a registered nurse.

This home

5 h 26 min

Hawaii average

5 h

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 32% of nursing staff and 18% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.7 pts better100.0%96.3%93.7%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts better0.0%2.0%3.2%
Percentage of long-stay residents who have depressive symptoms1.3 pts better0.0%1.3%13.5%
Percentage of long-stay residents who lose too much weight5.3 pts worse10.6%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.4 pts better6.1%9.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.7 pts better5.7%12.4%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.7 pts better12.4%18.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.3 pts worse18.2%16.9%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts worse2.3%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection2 pts worse4.2%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14.3 pts worse31.4%17.1%18.3%
Percentage of long-stay residents with pressure ulcers3.5 pts better0.0%3.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.3 pts better99.4%83.1%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.6 pts worse16.2%11.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.8%1.5%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.2 pts better98.9%84.7%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.7 pts worse19.5%18.8%23.4%

·

Who owns and runs it

23 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Arcadia Community Services5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Arcadia Elder ServicesOperational/Managerial Control · Organization0%3 facilities
Arcadia Elder ServicesAdp Of The SNF · Organization0%3 facilities
Bunn, AndrewCorporate Director · Individual0%3 facilities
Chang, CorlisCorporate Director · Individual0%3 facilities
Koehl, AlbertCorporate Director · Individual0%3 facilities
Komagome, BreeOperational/Managerial Control · Individual0%2 facilities
Komagome, BreeAdp Of The SNF · Individual0%2 facilities
Lai, VivianCorporate Officer · Individual0%3 facilities
Lai, VivianAdp Of The SNF · Individual0%3 facilities
Magana, RaoulCorporate Director · Individual0%3 facilities
Popham, DavidCorporate Director · Individual0%3 facilities
Reichhardt, LauraCorporate Director · Individual0%3 facilities
Reinker, KentCorporate Director · Individual0%3 facilities
Salon, RoselleOperational/Managerial Control · Individual0%1 facilities
Salon, RoselleAdp Of The SNF · Individual0%1 facilities
Sayin, LucasCorporate Director · Individual0%3 facilities
Schulberg, SuzieCorporate Officer · Individual0%3 facilities
Schulberg, SuzieAdp Of The SNF · Individual0%3 facilities
Sinnaduray, RushanCorporate Director · Individual0%3 facilities
Yazawa, KiyotakaOperational/Managerial Control · Individual0%3 facilities
Yazawa, KiyotakaAdp Of The SNF · Individual0%3 facilities
Zorn, MartinCorporate Director · Individual0%3 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress1D
  1. D

    Have properly located and lighted "Exit" signs.

    March 7, 2024 · K293 · Corrected March 22, 2024

·

Other homes nearby

  1. Oahu Care Facility

    Honolulu, HI

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 54 min
    Fines
    $8,278
  2. Islands Skilled Nursing & Rehabilitation

    Honolulu, HI · Special Focus

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    5 h 28 min
    Fines
    $108,251
  3. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 25 min
    Fines
    $12,854