Federal inspection record · CMS data as of October 1, 2026

Greentree Ridge Health & Rehab Center

70 Sweeten Creek Road, Asheville, NC · (828) 274-7646

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
90
Residents per day
81
Ownership
For-Profit
Chain
Ciena Healthcare/Laurel Health Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 17, 1989

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Greentree Ridge Health & Rehab Center carries 19 inspection points. That is fewer than 61% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 19 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

14 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 2 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    February 27, 2024 · Complaint · F602 · Corrected March 11, 2024

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 27, 2024 · Complaint · F609 · Corrected March 25, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 7, 2023 · Complaint · F600 · Corrected January 3, 2024

  4. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    December 7, 2023 · Complaint · F607 · Corrected January 3, 2024

Resident Assessment and Care Planning4D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    February 27, 2024 · Standard · F644 · Corrected March 21, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 27, 2024 · Standard · F656 · Corrected March 20, 2024

  3. B

    Ensure each resident receives an accurate assessment.

    February 27, 2024 · Standard · F641 · Corrected March 21, 2024

  4. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 27, 2024 · Standard · F842 · Corrected March 6, 2024

Quality of Life and Care2D
  1. D

    Provide enough food/fluids to maintain a resident's health.

    February 27, 2024 · Standard · F692 · Corrected March 6, 2024

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 27, 2024 · Standard · F695 · Corrected March 1, 2024

Administration1F
  1. F

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    August 20, 2026 · Standard · F847 · Corrected September 17, 2026

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 7, 2025 · Standard · F812 · Corrected May 8, 2025

Pharmacy Service1D
  1. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 7, 2025 · Standard · F758 · Corrected May 8, 2025

Resident Rights1D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 27, 2024 · Standard · F578 · Corrected March 20, 2024

Inspection history

  1. 2026-08-20

    1 health deficiencies · 3 fire-safety deficiencies

    Top issue: Administration (1 deficiency)

  2. 2025-05-07

    2 health deficiencies · 6 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  3. 2024-02-27

    11 health deficiencies · 5 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 52 min of nursing staff time a day, 58 min of it from a registered nurse.

This home

3 h 52 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 42% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better1.21.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better1.11.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.2 pts better97.6%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1 pts better95.7%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts better1.6%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms1.8 pts better5.0%6.8%13.5%
Percentage of long-stay residents who lose too much weight0.4 pts better6.7%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.3 pts better18.8%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.4 pts better7.5%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.4 pts better10.2%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.2 pts better7.8%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts worse2.4%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.3 pts worse22.2%19.9%18.3%
Percentage of long-stay residents with pressure ulcers0.1 pts worse5.5%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.2 pts better97.7%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.7 pts better7.0%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better1.1%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.4 pts better90.5%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.1 pts better13.1%22.2%23.4%

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 7, 2025 · K321 · Corrected June 20, 2025

  2. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 7, 2025 · K345 · Corrected June 20, 2025

  3. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 7, 2025 · K372 · Corrected June 20, 2025

  4. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 27, 2024 · K345 · Corrected May 10, 2024

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 27, 2024 · K353 · Corrected May 10, 2024

  6. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 27, 2024 · K372 · Corrected May 10, 2024

  7. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 8, 2022 · K353 · Corrected February 13, 2023

  8. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 8, 2022 · K372 · Corrected February 13, 2023

Services3F
  1. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 27, 2024 · K521 · Corrected May 10, 2024

  2. F

    Have properly installed electrical wiring and gas equipment.

    December 8, 2022 · K511 · Corrected February 13, 2023

  3. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 8, 2022 · K521 · Corrected February 13, 2023

Egress2D
  1. D

    Have exits that are accessible at all times.

    February 27, 2024 · K271 · Corrected May 10, 2024

  2. D

    Install proper backup exit lighting.

    February 27, 2024 · K281 · Corrected May 10, 2024

Miscellaneous1F
  1. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    December 8, 2022 · K741 · Corrected February 13, 2023

·

Other homes nearby

  1. StoneCreek Health and Rehabilitation

    Asheville, NC · Sanstone Health & Rehabilitation

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 13 min
    Fines
    $38,431
  2. Elevate Health and Rehabilitation

    Asheville, NC · Ascent Healthcare Management

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    3 h 20 min
    Fines
    $174,346
  3. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 27 min
    Fines
    $0