Federal inspection record · CMS data as of October 1, 2026

Greenhill Villas

2530 Greenhill Rd, Mount Pleasant, TX · (903) 572-0974

CMS overall rating

1 of 5

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Certified beds
150
Residents per day
77
Ownership
For-Profit
Chain
Creative Solutions In Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 22, 2009

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Greenhill Villas carries 195.25 inspection points. That is fewer than 11% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 195.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

51 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 1 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 31 4 pts
E 15 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 21, 2026 · Complaint inspection · Pharmacy Service · F755 · Not yet marked corrected

  2. H

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 30, 2025 · Complaint inspection · Quality of Life and Care · F686 · Corrected October 31, 2025

  3. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 18, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected August 23, 2024

  4. K

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 9, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected September 10, 2024

Everything else, by area of care

Quality of Life and Care16E
  1. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 3, 2026 · Standard · F677 · Corrected September 4, 2026

  2. E

    Provide activities to meet all resident's needs.

    September 3, 2026 · Standard · F679 · Corrected September 4, 2026

  3. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 3, 2026 · Standard · F689 · Corrected September 4, 2026

  4. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    September 3, 2026 · Standard · F676 · Corrected September 4, 2026

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 3, 2026 · Standard · F690 · Corrected September 4, 2026

  6. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    September 3, 2026 · Standard · F693 · Corrected September 4, 2026

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    September 3, 2026 · Standard · F695 · Corrected September 4, 2026

  8. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 19, 2025 · Standard · F689 · Corrected June 20, 2025

  9. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    June 19, 2025 · Standard · F698 · Corrected June 20, 2025

  10. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 19, 2025 · Standard · F686 · Corrected June 20, 2025

  11. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 19, 2025 · Standard · F695 · Corrected June 20, 2025

  12. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 21, 2024 · Standard · F689 · Corrected May 22, 2024

  13. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 21, 2024 · Standard · F690 · Corrected May 22, 2024

  14. D

    Provide enough food/fluids to maintain a resident's health.

    May 21, 2024 · Standard · F692 · Corrected May 22, 2024

  15. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 8, 2024 · Complaint · F689 · Corrected May 9, 2024

  16. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 22, 2024 · Complaint · F677 · Corrected March 23, 2024

Pharmacy Service6E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 3, 2026 · Standard · F761 · Corrected September 4, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 3, 2026 · Standard · F755 · Corrected September 4, 2026

  3. D

    Ensure medication error rates are not 5 percent or greater.

    September 3, 2026 · Standard · F759 · Corrected September 4, 2026

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 4, 2025 · Complaint · F755 · Corrected December 5, 2025

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 19, 2025 · Standard · F761 · Corrected June 20, 2025

  6. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 26, 2024 · Complaint · F755 · Corrected October 10, 2024

Resident Rights6D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 3, 2026 · Standard · F550 · Corrected September 4, 2026

  2. D

    Keep residents' personal and medical records private and confidential.

    September 3, 2026 · Standard · F583 · Corrected September 4, 2026

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    February 26, 2026 · Complaint · F628 · Corrected February 27, 2026

  4. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    June 19, 2025 · Standard · F582 · Corrected June 20, 2025

  5. D

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    February 18, 2025 · Complaint · F573 · Corrected February 20, 2025

  6. D

    Keep residents' personal and medical records private and confidential.

    September 9, 2024 · Complaint · F583 · Corrected September 10, 2024

Resident Assessment and Care Planning5E
  1. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    September 3, 2026 · Standard · F657 · Corrected September 4, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 3, 2026 · Standard · F656 · Corrected September 4, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    February 26, 2026 · Complaint · F641 · Corrected February 27, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 19, 2025 · Standard · F656 · Corrected June 20, 2025

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 21, 2024 · Standard · F657 · Corrected May 22, 2024

Infection Control4E
  1. E

    Provide and implement an infection prevention and control program.

    September 3, 2026 · Standard · F880 · Corrected September 4, 2026

  2. E

    Provide and implement an infection prevention and control program.

    October 30, 2025 · Complaint · F880 · Corrected October 31, 2025

  3. D

    Provide and implement an infection prevention and control program.

    June 19, 2025 · Standard · F880 · Corrected June 20, 2025

  4. E

    Provide and implement an infection prevention and control program.

    May 21, 2024 · Standard · F880 · Corrected May 22, 2024

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    September 9, 2024 · Complaint · F607 · Corrected September 10, 2024

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 9, 2024 · Complaint · F609 · Corrected September 10, 2024

  3. D

    Respond appropriately to all alleged violations.

    September 9, 2024 · Complaint · F610 · Corrected September 10, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 8, 2024 · Complaint · F600 · Corrected May 9, 2024

Nutrition and Dietary3F
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    September 3, 2026 · Standard · F806 · Corrected September 4, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 19, 2025 · Standard · F812 · Corrected June 20, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 21, 2024 · Standard · F812 · Corrected May 22, 2024

Environmental2E
  1. E

    Have policies on smoking.

    September 3, 2026 · Standard · F926 · Corrected September 4, 2026

  2. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    June 19, 2025 · Standard · F919 · Corrected June 20, 2025

Administration1E
  1. E

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    September 3, 2026 · Standard · F849 · Corrected September 4, 2026

Inspection history

  1. 2026-09-03

    24 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  2. 2025-06-19

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2024-05-21

    14 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 11 min of nursing staff time a day, 29 min of it from a registered nurse.

This home

3 h 11 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 43% of nursing staff and 50% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$170,927 in federal fines on record over the past three years.

DatePenaltyAmount
2026-08-21Fine$16,350
2025-10-30Fine$27,345
2025-02-18Fine$12,640
2024-09-09Fine$114,592

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.92.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts worse2.92.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts worse5.3%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms2.3 pts worse4.6%2.3%13.5%
Percentage of long-stay residents who lose too much weight4.5 pts worse7.4%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.8 pts worse18.6%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.6 pts worse15.4%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.3 pts worse24.2%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.2 pts worse25.0%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better0.3%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.2 pts worse25.7%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.5 pts worse4.2%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.3 pts better100.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.9 pts worse17.1%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication5.4 pts worse6.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better100.0%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5 pts worse30.5%25.5%23.4%

·

Who owns and runs it

19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Barker, DonyaAdp Of The SNF · Individual0%1 facilities
Blake, GaryOperational/Managerial Control · Individual0%139 facilities
Blake, GaryAdp Of The SNF · Individual0%139 facilities
Blake, MalisaOperational/Managerial Control · Individual0%139 facilities
Bowers, SeanManaging Control - Governing Body · Individual0%40 facilities
Cisneros, AlfredManaging Control - Governing Body · Individual0%42 facilities
Cobb, TravisManaging Control - Governing Body · Individual0%42 facilities
Cooper, StephenManaging Control - Governing Body · Individual0%45 facilities
Hardin, SherrieManaging Control - Governing Body · Individual0%40 facilities
Huggins, LindaCorporate Director · Individual0%138 facilities
Kerzee, RichardManaging Control - Governing Body · Individual0%42 facilities
Korenek, PatriciaManaging Control - Governing Body · Individual0%40 facilities
Mt Pleasant V Enterprises LLCOperational/Managerial Control · Organization0%1 facilities
Mt Pleasant V Enterprises LLCAdp Of The SNF · Organization0%1 facilities
Soechting, PaulManaging Control - Governing Body · Individual0%39 facilities
Strack, JoeManaging Control - Governing Body · Individual0%40 facilities
Thompson, JohnnyCorporate Officer · Individual0%79 facilities
Willig, ZacharyCorporate Director · Individual0%84 facilities
Zarcone, GregoryAdp Of The SNF · Individual0%5 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 19, 2025 · K321 · Corrected June 18, 2025

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 19, 2025 · K372 · Corrected June 18, 2025

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 19, 2025 · K353 · Corrected June 18, 2025

  4. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 21, 2024 · K372 · Corrected June 26, 2024

  5. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 21, 2024 · K353 · Corrected June 26, 2024

  6. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 21, 2024 · K321 · Corrected June 26, 2024

·

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