Altoona, WI

Grace Lutheran Communities - River Pines

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

206 N Willson Dr, Altoona, WI

(715) 598-7800

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

41

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2016-07-22

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.18

Registered nurse staffing

LPN hours / resident day

0.54

Licensed practical nurse staffing

Aide hours / resident day

2.94

Nurse aide staffing

Weekend hours

4.09

Weekend nurse staffing

RN turnover

41%

Annual RN turnover

Total nurse turnover

53%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.6
0.4 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
2.2
1.1 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.7%
95.0%
2.7 pts better
95.5%
2.2 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.6%
3.2%
0.6 pts better
3.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
5.0%
5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.7%
4.9%
0.2 pts better
5.4%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.6%
16.6%
3 pts better
19.6%
6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 10.2%
16.7%
6.5 pts better
16.7%
6.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 24.6%
21.1%
3.5 pts worse
16.3%
8.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 13.8%
17.3%
3.5 pts better
14.9%
1.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
2.3%
1.2 pts better
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.3%
3.0%
1.7 pts better
1.7%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.8%
25.5%
10.3 pts worse
19.8%
16 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.3%
5.5%
0.2 pts better
5.1%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.3%
86.8%
8.5 pts better
81.7%
13.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 17.6%
15.0%
2.6 pts worse
12.0%
5.6 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.7%
82.2%
5.5 pts better
79.7%
8 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.2%
22.7%
1.5 pts worse
23.9%
0.3 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-26 · Fire 2025-02-26

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-01-04 · Fire 2024-01-04

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2022-11-23 · Fire 2022-11-23

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-02-26

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-02-26

D · Potential for more than minimal harm 2025-02-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-26

D · Potential for more than minimal harm 2025-02-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-26

E · Potential for more than minimal harm 2024-01-04

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2024-01-16

E · Potential for more than minimal harm 2024-01-04

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-16

E · Potential for more than minimal harm 2022-11-23

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-01-20

E · Potential for more than minimal harm 2022-11-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-20

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-02-26

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-03-14

F · Potential for more than minimal harm 2025-02-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-26

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-26

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-14

Penalties and ownership

What sits behind the stars

Ownership

Berg, Matthew

Operational/Managerial Control · Individual

0% 1 facilities 2016-01-01
Bohl, Amy

Operational/Managerial Control · Individual

0% 1 facilities 2023-10-27
Boyes, Alan

Corporate Director · Individual

0% 1 facilities 2023-05-01
Cohen, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2016-07-13
Duhr, Amy

Operational/Managerial Control · Individual

0% 3 facilities 2020-01-17
Duhr, Amy

Corporate Officer · Individual

0% 3 facilities 2020-01-17
Dziekan, Dennis

Operational/Managerial Control · Individual

0% 1 facilities 2017-03-15
Felton, Connie

Corporate Director · Individual

0% 1 facilities 2025-05-01
Grothe, Arthur

Corporate Director · Individual

0% 1 facilities 2023-05-01
Larson, Jamie

Operational/Managerial Control · Individual

0% 3 facilities 2022-05-29
Larson, Jamie

Corporate Officer · Individual

0% 3 facilities 2022-05-09
Lokken, Paul

Corporate Director · Individual

0% 1 facilities 2017-05-01
Miller, Cory

Operational/Managerial Control · Individual

0% 1 facilities 2019-04-29
Palmer, Carli

Operational/Managerial Control · Individual

0% 1 facilities 2014-09-25
Peltier, Suzette

Corporate Director · Individual

0% 1 facilities 2022-05-01
Phillips, Michael

Operational/Managerial Control · Individual

0% 7 facilities 2022-10-25
Reid, Dale

Corporate Director · Individual

0% 1 facilities 2021-05-01
Schwellenbach, Dorothy

Corporate Director · Individual

0% 1 facilities 2025-05-01
Shafer, Kayla

Operational/Managerial Control · Individual

0% 1 facilities 2013-09-19
Ziehr, Ken

Corporate Director · Individual

0% 1 facilities 2015-05-01

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Staffing
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Fines
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Staffing
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5-star overall rating with 3-star inspections with 6 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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