Ashland, OH

Good Shepherd The

4-star overall rating with 4-star inspections with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

622 Center St, Ashland, OH

(419) 289-3523

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

125

Certified beds

Average residents

108

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.04

Registered nurse staffing

LPN hours / resident day

0.84

Licensed practical nurse staffing

Aide hours / resident day

3.44

Nurse aide staffing

Weekend hours

4.21

Weekend nurse staffing

RN turnover

15%

Annual RN turnover

Total nurse turnover

32%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
1.8
About the same
1.9
0.1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.3
1.8
0.5 pts worse
1.8
0.5 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.4%
7.6 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
94.5%
4.6 pts better
95.5%
3.6 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 9.0%
3.3%
5.7 pts worse
3.3%
5.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 4.3%
26.1%
21.8 pts better
11.4%
7.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.8%
6.2%
0.4 pts better
5.4%
0.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 34.3%
25.4%
8.9 pts worse
19.6%
14.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 19.2%
11.5%
7.7 pts worse
16.7%
2.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 9.6%
7.7%
1.9 pts worse
16.3%
6.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 6.3%
6.2%
0.1 pts worse
14.9%
8.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.2%
0.5%
0.3 pts better
1.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.2%
21.7%
2.5 pts worse
19.8%
4.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.4%
3.7%
1.3 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
78.1%
21.9 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 18.0%
12.5%
5.5 pts worse
12.0%
6 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.2%
0.5 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 84.5%
75.6%
8.9 pts better
79.7%
4.8 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.4%
25.1%
1.3 pts worse
23.9%
2.5 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-18 · Fire 2024-07-18

7 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2022-03-03 · Fire 2022-03-03

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2019-04-05 · Fire 2019-04-05

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-08-16

E · Potential for more than minimal harm 2024-07-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-16

E · Potential for more than minimal harm 2024-07-18

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-08-16

E · Potential for more than minimal harm 2024-07-18

K915 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper power supply for life support equipment.

Corrected 2024-08-16

E · Potential for more than minimal harm 2024-07-18

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-08-16

E · Potential for more than minimal harm 2022-03-03

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-04-08

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-07-18

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-16

G · Actual harm 2023-11-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-24

F · Potential for more than minimal harm 2022-03-03

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-04-08

D · Potential for more than minimal harm 2022-03-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-04-08

D · Potential for more than minimal harm 2022-03-03

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-04-08

D · Potential for more than minimal harm 2022-03-03

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2022-04-08

C · Minimal harm 2022-03-03

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2022-04-01

B · Minimal harm 2022-03-03

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-04-01

E · Potential for more than minimal harm 2019-04-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-05-17

E · Potential for more than minimal harm 2019-04-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-05-17

D · Potential for more than minimal harm 2019-04-05

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2019-05-17

Penalties and ownership

What sits behind the stars

Ownership

Lutheran Social Services Of Central Ohio

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1999-11-29
Abraham, Joseph

Operational/Managerial Control · Individual

0% 1 facilities 2006-06-01
Applegate, Alicia

Operational/Managerial Control · Individual

0% 1 facilities 2020-10-09
Bogner, Kristy

Operational/Managerial Control · Individual

0% 1 facilities 2020-03-27
Dubbe, Heather

Operational/Managerial Control · Individual

0% 1 facilities 2007-06-25
Dunn, Robert

Corporate Director · Individual

0% 1 facilities 2024-01-01
Fratianne, Julia

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-07
Fratianne, Julia

Corporate Officer · Individual

0% 1 facilities 2025-07-07
Kendall, Earl

Corporate Director · Individual

0% 1 facilities 2019-02-01
Kerr, Ronald

Corporate Director · Individual

0% 1 facilities 2022-08-01
Kerr, Sarah

Operational/Managerial Control · Individual

0% 1 facilities 2001-01-01
Lustig, Rachel

Operational/Managerial Control · Individual

0% 1 facilities 2023-05-15
Lustig, Rachel

Corporate Officer · Individual

0% 1 facilities 2023-05-15
Manser, Marlene

Corporate Director · Individual

0% 1 facilities 2023-02-01
Martin-Terry, Wanda

Corporate Director · Individual

0% 1 facilities 2024-01-01
Mcclendon, Aaron

Corporate Director · Individual

0% 1 facilities 2020-10-01
Mcquate, Eric

Operational/Managerial Control · Individual

0% 1 facilities 2011-11-04
Meek, Violet

Corporate Director · Individual

0% 1 facilities 2024-01-01
Meslow, Andrew

Corporate Director · Individual

0% 1 facilities 2019-10-01
Miller, Kimberly

Operational/Managerial Control · Individual

0% 4 facilities 2024-11-11
Miller, Kimberly

Corporate Officer · Individual

0% 4 facilities 2024-11-11
Mitchell, Deborah

Corporate Director · Individual

0% 1 facilities 2020-03-01
Prillerman, Sheila

Corporate Director · Individual

0% 1 facilities 2023-02-01
Riggins, Brandon

Corporate Director · Individual

0% 1 facilities 2020-10-01
Savage, Theressa

Operational/Managerial Control · Individual

0% 1 facilities 2019-05-22
Smith, Anna

Operational/Managerial Control · Individual

0% 1 facilities 2019-10-28
Spring, Lori

Operational/Managerial Control · Individual

0% 1 facilities 2021-12-08
Steinbrenner, Adam

Corporate Director · Individual

0% 1 facilities 2019-10-01
Stucky, Erin

Operational/Managerial Control · Individual

0% 1 facilities 2022-09-26
Suiter, Brian

Corporate Director · Individual

0% 1 facilities 2020-10-01
Tavallaee, Mehrdad

Operational/Managerial Control · Individual

0% 1 facilities 2008-01-01
Tunis Pheister, Erin

Corporate Director · Individual

0% 1 facilities 2024-08-01
Uhler, Julie

Operational/Managerial Control · Individual

0% 1 facilities 2004-12-14
White, Lorie

Operational/Managerial Control · Individual

0% 1 facilities 1992-02-06
Wolverton, Chad

Operational/Managerial Control · Individual

0% 1 facilities 2017-02-20

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