Seymour, WI

Good Shepherd Services Ltd

5-star overall rating with 4-star inspections with 7 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

607 Bronson Rd, Seymour, WI

(920) 833-6856

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

30

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.90

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.78

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.77

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

4.45

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.67

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.68

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.63

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.99

CMS adjusted RN staffing hours

Adjusted total hours

4.92

CMS adjusted total nurse staffing hours

Case-mix index

1.24

Higher values indicate more complex resident acuity

RN turnover

44%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,882

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.29

Composite VBP score used to determine payment impact.

Payment multiplier

1.0080

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

5.69

Baseline 36.54% · Performance 40.43% · Measure score 5.69 · Achievement 5.69 · Improvement 0

Adjusted total nurse staffing

4.97

Baseline 4.96 hours · Performance 4.49 hours · Measure score 4.97 · Achievement 4.97 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.86%
10.72%
0.9 pts better
No Different than the National Rate · Eligible stays 29 · Observed rate 3.45% · Lower 95% interval 6.16%
Discharge to community 57.14%
50.57%
6.6 pts better
No Different than the National Rate · Eligible stays 30 · Observed rate 56.67% · Lower 95% interval 42.57%
Medicare spending per beneficiary 0.72
1.02
0.3 pts better
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 15 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 1.92%
8.2%
6.3 pts worse
Numerator 2 · Denominator 104
Staff flu vaccination coverage 35.42%
42%
6.6 pts worse
Numerator 34 · Denominator 96
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.9%
95.7%
3.8 pts worse
93.4%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 80.0% · Q2 87.5% · Q3 100.0% · Q4 100.0% · 4Q avg 91.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.2%
3.2 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
5.0%
5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 4.9%
4.9%
About the same
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 9.5% · Q3 0.0% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.2%
16.6%
4.6 pts worse
19.6%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 18.2% · Q3 23.8% · Q4 25.0% · 4Q avg 21.2%
Percentage of long-stay residents who received an antipsychotic medication 22.2%
16.7%
5.5 pts worse
16.7%
5.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 22.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose need for help with daily activities has increased 19.1%
17.3%
1.8 pts worse
14.9%
4.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 19.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
2.3%
2.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.0%
3.0%
2 pts better
1.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.3% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.2%
25.5%
1.7 pts worse
19.8%
7.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.7% · Q2 21.6% · Q3 15.5% · Q4 39.2% · 4Q avg 27.2%
Percentage of long-stay residents with pressure ulcers 2.7%
5.5%
2.8 pts better
5.1%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.8% · Q3 3.6% · Q4 3.4% · 4Q avg 2.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 86.6%
86.8%
0.2 pts worse
81.7%
4.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 82.4% · Q2 82.7% · Q3 88.6% · Q4 95.0% · 4Q avg 86.6%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.4%
82.2%
8.2 pts better
79.7%
10.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.4%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-29 · Fire 2025-05-29

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2024-04-11 · Fire 2024-04-11

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-04-19 · Fire 2023-04-19

2 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-29

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-06-29

F · Potential for more than minimal harm 2025-05-29

K132 · Construction Deficiencies

Fire Safety

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

Corrected 2025-06-29

F · Potential for more than minimal harm 2025-05-29

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-29

F · Potential for more than minimal harm 2024-04-11

E35 · Emergency Preparedness Deficiencies

Fire Safety

Provide family notifications of emergency plan.

Corrected 2024-05-11

F · Potential for more than minimal harm 2024-04-11

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-05-11

F · Potential for more than minimal harm 2024-04-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-11

E · Potential for more than minimal harm 2024-04-11

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-05-11

E · Potential for more than minimal harm 2023-04-19

K300 · Egress Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2023-05-04

D · Potential for more than minimal harm 2023-04-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-02

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-29

D · Potential for more than minimal harm 2025-05-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-29

C · Minimal harm 2025-05-29

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2025-06-29

D · Potential for more than minimal harm 2024-04-11

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-11

D · Potential for more than minimal harm 2023-04-19

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-08

Penalties and ownership

What sits behind the stars

Ownership

Gilliam, Dawn

Corporate Director · Individual

0% 1 facilities 2025-03-16
Hartig, Donald

Operational/Managerial Control · Individual

0% 1 facilities 2021-11-22
Katch, Jean

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-31
Katch, Jean

Corporate Director · Individual

0% 1 facilities 2024-12-31
Mcclone, Karla

Operational/Managerial Control · Individual

0% 1 facilities 2024-04-01
Mcclone, Karla

Corporate Director · Individual

0% 1 facilities 2024-04-01
Piehl, Cayla

Operational/Managerial Control · Individual

0% 2 facilities 2024-01-29
Rickert, Lisa

Operational/Managerial Control · Individual

0% 1 facilities 2022-04-01
Rickert, Lisa

Corporate Director · Individual

0% 1 facilities 2022-04-01
Rickert, Lisa

Corporate Officer · Individual

0% 1 facilities 2022-04-01
Schroeder, Todd

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-31
Schroeder, Todd

Corporate Director · Individual

0% 1 facilities 2024-12-31
Schroeder, Todd

Corporate Officer · Individual

0% 1 facilities 2024-12-31
Walters, Joel

Operational/Managerial Control · Individual

0% 1 facilities 2022-04-01
Walters, Joel

Corporate Director · Individual

0% 1 facilities 2022-04-01
Wipfli Llp

Operational/Managerial Control · Organization

0% 32 facilities 1987-01-13
Zahn, Joyce

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-31
Zahn, Joyce

Corporate Director · Individual

0% 1 facilities 2024-12-31

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