Federal inspection record · CMS data as of October 1, 2026

Good Shepherd Health Center

302 Second Street NE, Mason City, IA · (641) 424-1740

CMS overall rating

2 of 5

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Certified beds
170
Residents per day
139
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1968

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Good Shepherd Health Center carries 64.75 inspection points. That is fewer than 26% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 64.75 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 21 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Provide or arrange emergency care by a doctor 24 hours a day.

    March 13, 2025 · Complaint inspection · Nursing and Physician Services · F713 · Corrected April 3, 2025

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 30, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected September 17, 2024

Everything else, by area of care

Quality of Life and Care9D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 24, 2026 · Complaint · F684 · Corrected March 9, 2026

  2. D

    Provide enough food/fluids to maintain a resident's health.

    February 24, 2026 · Complaint · F692 · Corrected March 9, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 31, 2024 · Standard · F684 · Corrected November 16, 2024

  4. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    October 31, 2024 · Standard · F688 · Corrected November 16, 2024

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 31, 2024 · Standard · F689 · Corrected November 16, 2024

  6. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    October 31, 2024 · Standard · F690 · Corrected November 16, 2024

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 6, 2024 · Complaint · F689 · Corrected September 27, 2024

  8. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 20, 2023 · Complaint · F689 · Corrected December 20, 2023

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 6, 2023 · Standard · F684 · Corrected August 6, 2023

Resident Rights5E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 11, 2025 · Standard · F584 · Corrected January 5, 2026

  2. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    December 11, 2025 · Standard · F552 · Corrected January 5, 2026

  3. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    December 11, 2025 · Standard · F557 · Corrected June 2, 2025

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 13, 2025 · Complaint · F550 · Corrected April 3, 2025

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 30, 2024 · Complaint · F550 · Corrected September 27, 2024

Resident Assessment and Care Planning5D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    December 11, 2025 · Standard · F644 · Corrected January 5, 2026

  2. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    October 31, 2024 · Standard · F640 · Corrected November 16, 2024

  3. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    July 6, 2023 · Standard · F640 · Corrected August 6, 2023

  4. D

    Ensure each resident receives an accurate assessment.

    July 6, 2023 · Standard · F641 · Corrected August 6, 2023

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 6, 2023 · Standard · F842 · Corrected August 6, 2023

Administration2E
  1. E

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    December 11, 2025 · Standard · F868 · Corrected January 5, 2026

  2. D

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    October 31, 2024 · Standard · F838 · Corrected November 16, 2024

Nursing and Physician Services2F
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    August 30, 2024 · Complaint · F725 · Corrected September 27, 2024

  2. F

    Post nurse staffing information every day.

    July 6, 2023 · Standard · F732 · Corrected August 6, 2023

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 13, 2025 · Complaint · F609 · Corrected April 3, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    October 31, 2024 · Standard · F880 · Corrected November 16, 2024

Nutrition and Dietary1F
  1. F

    Dispose of garbage and refuse properly.

    July 6, 2023 · Standard · F814 · Corrected August 6, 2023

Inspection history

  1. 2025-12-11

    7 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

  2. 2024-10-31

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2023-07-06

    11 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 54 min of nursing staff time a day, 25 min of it from a registered nurse.

This home

3 h 54 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 69% of nursing staff and 53% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$87,458 in federal fines on record over the past three years.

DatePenaltyAmount
2024-08-30Fine$87,458

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.41.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse2.41.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better95.8%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts better99.3%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts worse6.8%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms7 pts worse11.2%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts better3.1%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.7 pts worse21.7%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.7 pts worse25.5%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.2 pts worse18.4%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.5 pts worse19.1%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts worse2.4%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts worse3.3%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4 pts worse29.0%25.0%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better2.5%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.9 pts better91.9%84.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.9 pts better5.1%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication5.6 pts worse7.7%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.1 pts better75.5%74.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission8.6 pts worse29.3%20.7%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Alden, KathrynCorporate Director · Individual0%1 facilities
Boedeker, JohnCorporate Director · Individual0%1 facilities
Demaris, AnneW-2 Managing Employee · Individual0%1 facilities
Douglas, TomCorporate Director · Individual0%1 facilities
Everist, BurtonCorporate Director · Individual0%1 facilities
Flynn, AnneCorporate Director · Individual0%1 facilities
Gerrietts, DanCorporate Director · Individual0%1 facilities
Good Shepherd Geriatric Center IncOperational/Managerial Control · Organization0%1 facilities
Hunt, SamuelCorporate Director · Individual0%1 facilities
Madden, ThelmaCorporate Director · Individual0%1 facilities
Paulson, KirkCorporate Director · Individual0%1 facilities
Schumaker, TerryCorporate Director · Individual0%1 facilities
Shipman, ScottCorporate Director · Individual0%1 facilities
Smed, ScottCorporate Director · Individual0%1 facilities
Stockbeger, IanW-2 Managing Employee · Individual0%1 facilities
Stockbeger, IanCorporate Officer · Individual0%1 facilities
White, JerroldCorporate Director · Individual0%1 facilities
Zook, AnneCorporate Director · Individual0%1 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress2F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    October 31, 2024 · K211 · Corrected November 4, 2024

  2. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    October 31, 2024 · K222 · Corrected November 4, 2024

Smoke2D
  1. D

    Install corridor and hallway doors that block smoke.

    October 31, 2024 · K363 · Corrected November 20, 2024

  2. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 6, 2023 · K345 · Corrected July 13, 2023

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    July 6, 2023 · K712 · Corrected July 14, 2023

Gas, Vacuum, and Electrical Systems1D
  1. D

    Meet requirements for the use and maintenance of medical gas equipment.

    July 6, 2023 · K922 · Corrected July 13, 2023

·

Other homes nearby

  1. Heritage Care And Rehabilitation Center

    Mason City, IA · Legacy Healthcare

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 34 min
    Fines
    $0
  2. Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 32 min
    Fines
    $8,984
  3. Manly Specialty Care

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    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 46 min
    Fines
    $13,627