Federal inspection record · CMS data as of October 1, 2026

Glenoaks Senior Living Campus

100 Glen Oaks Drive, New London, MN · (320) 354-6057

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
52
Residents per day
40
Ownership
For-Profit
Chain
Campbell Street Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 1, 1986

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Minnesota.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Minnesota homes

Glenoaks Senior Living Campus carries 76 inspection points. That is fewer than 27% of Minnesota's 335 rated homes.

5★4★3★2★1★+11 homes above 194.7505102550100inspection points → fewer is better on the leftThis home · 76 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Minnesota: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–30 pts
  • 3★ 30–54 pts
  • 2★ 54–92 pts
  • 1★ over 92 pts

Bars show every rated home in Minnesota by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

32 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 7 8 pts
F 5 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 12, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 20, 2025

Everything else, by area of care

Quality of Life and Care7E
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    June 10, 2026 · Standard · F688 · Corrected July 17, 2026

  2. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    June 10, 2026 · Standard · F698 · Corrected July 17, 2026

  3. D

    Provide or get specialized rehabilitative services as required for a resident.

    June 10, 2026 · Standard · F825 · Corrected July 17, 2026

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 24, 2025 · Standard · F689 · Corrected May 23, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 24, 2025 · Standard · F677 · Corrected May 23, 2025

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 24, 2025 · Standard · F684 · Corrected May 23, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 6, 2024 · Standard · F684 · Corrected March 25, 2024

Infection Control6F
  1. F

    Provide and implement an infection prevention and control program.

    June 10, 2026 · Standard · F880 · Corrected July 17, 2026

  2. D

    Implement a program that monitors antibiotic use.

    June 10, 2026 · Standard · F881 · Corrected July 17, 2026

  3. F

    Provide and implement an infection prevention and control program.

    April 24, 2025 · Standard · F880 · Corrected May 23, 2025

  4. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    April 24, 2025 · Standard · F882 · Corrected May 23, 2025

  5. E

    Implement a program that monitors antibiotic use.

    April 24, 2025 · Standard · F881 · Corrected May 23, 2025

  6. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    March 6, 2024 · Standard · F883 · Corrected March 25, 2024

Resident Rights5E
  1. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    June 10, 2026 · Standard · F628 · Corrected July 17, 2026

  2. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 12, 2025 · Complaint · F550 · Corrected October 20, 2025

  3. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    April 24, 2025 · Standard · F622 · Corrected May 23, 2025

  4. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 6, 2024 · Standard · F578 · Corrected March 25, 2024

  5. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    March 6, 2024 · Standard · F582 · Corrected March 25, 2024

Pharmacy Service4E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    April 24, 2025 · Standard · F759 · Corrected May 23, 2025

  2. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    April 24, 2025 · Standard · F756 · Corrected May 23, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 24, 2025 · Standard · F761 · Corrected May 23, 2025

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 6, 2024 · Standard · F758 · Corrected March 25, 2024

Freedom from Abuse, Neglect, and Exploitation3E
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    June 10, 2026 · Standard · F605 · Corrected July 17, 2026

  2. E

    Respond appropriately to all alleged violations.

    September 12, 2025 · Complaint · F610 · Corrected October 20, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 12, 2025 · Complaint · F609 · Corrected October 20, 2025

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 10, 2026 · Standard · F656 · Corrected July 17, 2026

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 10, 2026 · Complaint · F657 · Corrected July 17, 2026

Administration2F
  1. F

    Have a plan that describes the process for conducting QAPI and QAA activities.

    April 24, 2025 · Standard · F865 · Corrected May 23, 2025

  2. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    April 24, 2025 · Standard · F867 · Corrected May 23, 2025

Nursing and Physician Services1E
  1. E

    Observe each nurse aide's job performance and give regular training.

    September 12, 2025 · Complaint · F730 · Corrected October 20, 2025

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 24, 2025 · Standard · F812 · Corrected May 23, 2025

Inspection history

  1. 2026-06-10

    9 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2025-04-24

    18 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2024-03-06

    5 health deficiencies · 14 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 37 min of nursing staff time a day, 44 min of it from a registered nurse.

This home

3 h 37 min

Minnesota average

4 h 16 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 98% of nursing staff and 86% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2025-09-12Payment Denial · 38 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.1 pts better98.4%97.3%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.9 pts better97.3%96.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.8 pts worse7.9%4.1%3.2%
Percentage of long-stay residents who have depressive symptoms3.2 pts better0.9%4.1%13.5%
Percentage of long-stay residents who lose too much weight4.8 pts worse8.7%3.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3 pts better9.7%12.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.5 pts worse24.7%17.2%15.4%
Percentage of long-stay residents who were physically restrained0.7 pts worse0.8%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4 pts better14.8%18.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse19.1%18.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.7 pts better0.0%1.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.8 pts better0.8%2.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts worse24.3%23.7%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts better2.4%5.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.4 pts better92.5%88.1%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.6 pts worse3.5%1.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.7 pts better93.0%83.3%80.1%

·

Who owns and runs it

32 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Curcio, Dominic5% Or Greater Indirect Ownership Interest · Individual8%1 facilities
Campbell Street Services LLCOperational/Managerial Control · Organization0%26 facilities
Campbell Street Services LLCAdp Of The SNF · Organization0%26 facilities
Chitai Investment, LLCIndirect Ownership Interest · Organization0%1 facilities
Chitai Investment, LLCOperational/Managerial Control · Organization0%1 facilities
Chitai Investment, LLCAdp Of The SNF · Organization0%1 facilities
Curcio, DominicOperational/Managerial Control · Individual0%1 facilities
Curcio, DominicAdp Of The SNF · Individual0%1 facilities
Davis, RyanOperational/Managerial Control · Individual0%1 facilities
Davis, RyanAdp Of The SNF · Individual0%1 facilities
Dole, IsaacOperational/Managerial Control · Individual0%27 facilities
Dole, IsaacAdp Of The SNF · Individual0%27 facilities
Holdco New London, Mn, LLCDirect Ownership Interest · Organization0%1 facilities
Holdco New London, Mn, LLCOperational/Managerial Control · Organization0%1 facilities
Holdco New London, Mn, LLCAdp Of The SNF · Organization0%1 facilities
Holdco Tabletop, LLCIndirect Ownership Interest · Organization0%1 facilities
Holdco Tabletop, LLCOperational/Managerial Control · Organization0%1 facilities
Holdco Tabletop, LLCAdp Of The SNF · Organization0%1 facilities
Investco Tabletop, LLCIndirect Ownership Interest · Organization0%1 facilities
Investco Tabletop, LLCOperational/Managerial Control · Organization0%1 facilities
Investco Tabletop, LLCAdp Of The SNF · Organization0%1 facilities
Lako Quinn, AngelaOperational/Managerial Control · Individual0%1 facilities
Lako Quinn, AngelaAdp Of The SNF · Individual0%1 facilities
Managerco New London, Mn, LLCOperational/Managerial Control · Organization0%1 facilities
Managerco New London, Mn, LLCAdp Of The SNF · Organization0%1 facilities
Olson, MelissaOperational/Managerial Control · Individual0%1 facilities
Olson, MelissaAdp Of The SNF · Individual0%1 facilities
Realco New London, Mn, LLC5% Or Greater Mortgage Interest · Organization0%1 facilities
Realco New London, Mn, LLCAdp Of The SNF · Organization0%1 facilities
Techcare CorpIndirect Ownership Interest · Organization0%1 facilities
Techcare CorpOperational/Managerial Control · Organization0%1 facilities
Techcare CorpAdp Of The SNF · Organization0%1 facilities

·

Fire safety

29 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke12F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 10, 2026 · K353 · Corrected July 17, 2026

  2. E

    Properly provide smoke detection systems in areas open to corridors.

    June 10, 2026 · K347 · Corrected July 17, 2026

  3. F

    Provide properly protected cooking facilities.

    April 24, 2025 · K324 · Corrected May 23, 2025

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 24, 2025 · K345 · Corrected June 20, 2025

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    April 24, 2025 · K353 · Corrected May 23, 2025

  6. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    April 24, 2025 · K355 · Corrected May 23, 2025

  7. F

    Provide properly protected cooking facilities.

    March 6, 2024 · K324 · Corrected April 5, 2024

  8. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 6, 2024 · K345 · Corrected April 30, 2024

  9. F

    Properly provide smoke detection systems in areas open to corridors.

    March 6, 2024 · K347 · Corrected March 31, 2024

  10. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 6, 2024 · K353 · Corrected March 31, 2024

  11. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    March 6, 2024 · K355 · Corrected March 24, 2024

  12. F

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    March 6, 2024 · K374 · Not yet marked corrected

Miscellaneous6F
  1. F

    Have simulated fire drills held at unexpected times.

    June 10, 2026 · K712 · Corrected July 17, 2026

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    June 10, 2026 · K761 · Corrected July 17, 2026

  3. F

    Provide a written emergency evacuation plan.

    April 24, 2025 · K711 · Corrected May 23, 2025

  4. F

    Have simulated fire drills held at unexpected times.

    April 24, 2025 · K712 · Corrected May 23, 2025

  5. F

    Have simulated fire drills held at unexpected times.

    March 6, 2024 · K712 · Corrected March 31, 2024

  6. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    March 6, 2024 · K761 · Corrected March 11, 2024

Gas, Vacuum, and Electrical Systems6F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    April 24, 2025 · K914 · Corrected May 23, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 24, 2025 · K918 · Corrected May 23, 2025

  3. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    March 6, 2024 · K914 · Corrected March 21, 2024

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 6, 2024 · K918 · Corrected April 15, 2024

  5. F

    Have proper medical gas storage and administration areas.

    March 6, 2024 · K923 · Corrected March 27, 2024

  6. D

    Ensure proper usage of power strips and extension cords.

    March 6, 2024 · K920 · Corrected April 10, 2024

Egress2E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 10, 2026 · K222 · Corrected July 17, 2026

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    March 6, 2024 · K211 · Corrected March 7, 2024

Emergency Preparedness2F
  1. F

    Conduct testing and exercise requirements.

    April 24, 2025 · E39 · Corrected May 23, 2025

  2. F

    Implement emergency and standby power systems.

    March 6, 2024 · E41 · Corrected March 11, 2024

Construction1F
  1. F

    Meet requirements for sections of health care facilities separated by fire resistive construction.

    April 24, 2025 · K131 · Corrected May 23, 2025

·

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