Federal inspection record · CMS data as of October 1, 2026

Glendale Healthcare Center

1208 S. Central Ave, Glendale, CA · (818) 246-5516

CMS overall rating

4 of 5

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Certified beds
48
Residents per day
45
Ownership
For-Profit
Chain
Cambridge Healthcare Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 21, 1994

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Glendale Healthcare Center carries 37 inspection points. That is fewer than 87% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 37 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 4 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care9E
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 20, 2026 · Standard · F686 · Corrected March 16, 2026

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    February 20, 2026 · Standard · F693 · Corrected March 16, 2026

  3. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 24, 2025 · Standard · F684 · Corrected February 22, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 24, 2025 · Standard · F677 · Corrected February 22, 2025

  5. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    January 24, 2025 · Standard · F694 · Corrected February 22, 2025

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 25, 2024 · Standard · F677 · Corrected February 22, 2024

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 25, 2024 · Standard · F684 · Corrected February 22, 2024

  8. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    January 25, 2024 · Standard · F693 · Corrected February 22, 2024

  9. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    January 25, 2024 · Standard · F745 · Corrected February 22, 2024

Resident Rights5D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    January 24, 2025 · Standard · F552 · Corrected February 22, 2025

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    January 24, 2025 · Standard · F558 · Corrected February 22, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 24, 2025 · Standard · F580 · Corrected February 22, 2025

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    January 25, 2024 · Standard · F558 · Corrected February 22, 2024

  5. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 25, 2024 · Standard · F578 · Corrected February 22, 2024

Resident Assessment and Care Planning3D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 17, 2025 · Complaint · F656 · Corrected October 9, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 24, 2025 · Standard · F656 · Corrected February 22, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 9, 2024 · Complaint · F842 · Corrected September 25, 2024

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 20, 2026 · Standard · F812 · Corrected March 16, 2026

  2. E

    Dispose of garbage and refuse properly.

    January 25, 2024 · Standard · F814 · Corrected February 22, 2024

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    February 20, 2026 · Standard · F880 · Corrected March 16, 2026

  2. E

    Provide and implement an infection prevention and control program.

    January 25, 2024 · Standard · F880 · Corrected February 22, 2024

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    February 20, 2026 · Standard · F726 · Corrected March 16, 2026

Pharmacy Service1D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 25, 2024 · Standard · F755 · Corrected February 22, 2024

Inspection history

  1. 2026-02-20

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2025-01-24

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2024-01-25

    10 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 8 min of nursing staff time a day, 23 min of it from a registered nurse.

This home

4 h 8 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 32% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse2.32.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.21.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.2 pts worse98.5%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury5.2 pts worse6.8%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms1.8 pts better5.8%7.6%13.5%
Percentage of long-stay residents who lose too much weight2.5 pts better1.6%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medicationAbout the same13.7%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication11.4 pts better0.9%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.6 pts better8.3%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.2 pts better7.0%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.8%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4 pts worse13.8%9.8%18.3%
Percentage of long-stay residents with pressure ulcers7.6 pts worse11.9%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.6 pts better3.5%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.5%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better100.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission14.2 pts worse36.8%22.6%23.4%

·

Who owns and runs it

35 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Win Win Enterprises, LLC5% Or Greater Direct Ownership Interest · Organization45%28 facilities
1208 South Central Ave., LLCAdp Of The SNF · Organization0%1 facilities
Anderson, TiffanyManaging Control - Governing Body · Individual0%1 facilities
Anderson, TiffanyOperational/Managerial Control · Individual0%1 facilities
Anderson, TiffanyAdp Of The SNF · Individual0%1 facilities
Bh AllianceAdp Of The SNF · Organization0%11 facilities
Butenko, JulieOperational/Managerial Control · Individual0%32 facilities
Butenko, JulieAdp Of The SNF · Individual0%32 facilities
Cambridge Healthcare Services LLCOperational/Managerial Control · Organization0%32 facilities
Cambridge Healthcare Services LLCAdp Of The SNF · Organization0%32 facilities
Capela, HeidiOperational/Managerial Control · Individual0%32 facilities
Capela, HeidiAdp Of The SNF · Individual0%32 facilities
Hanna, LailaOperational/Managerial Control · Individual0%1 facilities
Hanna, LailaAdp Of The SNF · Individual0%1 facilities
Hassell, LanceOperational/Managerial Control · Individual0%38 facilities
Hassell, LanceIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%38 facilities
Hassell, LanceAdp Of The SNF · Individual0%38 facilities
Lutz, LindaOperational/Managerial Control · Individual0%31 facilities
Lutz, LindaAdp Of The SNF · Individual0%31 facilities
Marquez, FeOperational/Managerial Control · Individual0%1 facilities
Marquez, FeAdp Of The SNF · Individual0%1 facilities
Moore, AmandaManaging Control - Governing Body · Individual0%9 facilities
Moore, AmandaOperational/Managerial Control · Individual0%9 facilities
Moore, AmandaAdp Of The SNF · Individual0%9 facilities
Professional Directions For Health CareOperational/Managerial Control · Organization0%6 facilities
Professional Directions For Health CareAdp Of The SNF · Organization0%6 facilities
Salazar, PaulinaOperational/Managerial Control · Individual0%32 facilities
Salazar, PaulinaAdp Of The SNF · Individual0%32 facilities
Smedra, IraCorporate Officer · Individual0%31 facilities
Smedra, IraOperational/Managerial Control · Individual0%31 facilities
Smedra, IraAdp Of The SNF · Individual0%31 facilities
Win Win Enterprises, LLCAdp Of The SNF · Organization0%28 facilities
Wintner, JacobCorporate Officer · Individual0%35 facilities
Wintner, JacobOperational/Managerial Control · Individual0%35 facilities
Wintner, JacobAdp Of The SNF · Individual0%35 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    February 20, 2026 · K352 · Corrected March 13, 2026

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 20, 2026 · K353 · Corrected March 13, 2026

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    January 24, 2025 · K355 · Corrected February 22, 2025

  4. D

    Install corridor and hallway doors that block smoke.

    January 24, 2025 · K363 · Corrected February 22, 2025

  5. E

    Inspect, test, and maintain automatic sprinkler systems.

    January 25, 2024 · K353 · Corrected February 22, 2024

  6. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    January 25, 2024 · K355 · Corrected February 22, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 20, 2026 · K918 · Corrected March 13, 2026

  2. E

    Have proper medical gas storage and administration areas.

    January 25, 2024 · K923 · Corrected February 22, 2024

  3. D

    Meet requirements for the use and maintenance of medical gas equipment.

    January 25, 2024 · K922 · Corrected February 22, 2024

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    February 20, 2026 · K511 · Corrected March 13, 2026

  2. D

    Have properly installed electrical wiring and gas equipment.

    January 24, 2025 · K511 · Corrected February 22, 2025

Emergency Preparedness2C
  1. C

    Implement emergency and standby power systems.

    January 25, 2024 · E41 · Corrected February 22, 2024

  2. C

    Include a process for Emergency Preparedness collaboration.

    January 25, 2024 · E9 · Corrected February 22, 2024

Egress1F
  1. F

    Have properly located and lighted "Exit" signs.

    January 25, 2024 · K293 · Corrected February 22, 2024

·

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