Federal inspection record · CMS data as of October 1, 2026
Friendship Manor
1209 21st Avenue, Rock Island, IL · (309) 786-9667
- Certified beds
- 94
- Residents per day
- 76
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 9, 2005
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Illinois.
-
Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★−1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Illinois homes
Friendship Manor carries 58 inspection points. That is fewer than 74% of Illinois's 659 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Illinois: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–31 pts
- 4★ 31–73 pts
- 3★ 73–120.25 pts
- 2★ 120.25–219 pts
- 1★ over 219 pts
Bars show every rated home in Illinois by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
17 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Pharmacy Service4E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care4D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control2F
- D
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
Resident Rights1D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning1B
- B
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspection history
2026-06-04
10 health deficiencies · 6 fire-safety deficiencies
Top issue: Pharmacy Service (3 deficiencies)
2024-07-24
4 health deficiencies · 8 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2023-07-19
3 health deficiencies · 3 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 37 min of nursing staff time a day, 39 min of it from a registered nurse.
This home
4 h 37 min
Illinois average
3 h 28 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 35% of nursing staff and 25% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$10,519 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-04-09 | Fine | $10,519 |
| 2024-07-24 | Payment Denial · 12 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.8 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts worse | 2.8 | 2.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.7 pts better | 99.2% | 90.5% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.8 pts better | 98.5% | 91.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts worse | 4.5% | 3.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms50.7 pts better | 5.2% | 55.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.2 pts worse | 10.3% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.1 pts better | 17.3% | 18.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication20.1 pts better | 1.6% | 21.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened19 pts worse | 31.8% | 12.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased11.7 pts worse | 24.7% | 13.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder2.1 pts worse | 2.9% | 0.8% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection6.4 pts worse | 7.9% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.8 pts better | 6.0% | 19.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.8 pts better | 1.0% | 4.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine27.5 pts better | 97.5% | 70.0% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.4 pts worse | 13.9% | 13.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better | 1.0% | 2.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.6 pts better | 80.8% | 63.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.8 pts better | 23.8% | 25.6% | 23.4% |
·
Who owns and runs it
40 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Austin, Ann | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Austin, Ann | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Christopher, Ada | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Christopher, Ada | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Colvin, Damon | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Colvin, Damon | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Depauw Elsberg, Christine | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Depauw Elsberg, Christine | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Devinney, Patrick | Corporate Officer · Individual | 0% | 1 facilities |
| Devinney, Patrick | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Devinney, Patrick | Adp Of The SNF · Individual | 0% | 1 facilities |
| Doyle, Shea | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Doyle, Shea | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Foley, Molly | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Foley, Molly | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Hullon, Jessey | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Hullon, Jessey | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Leverenz, Mark | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Leverenz, Mark | Adp Of The SNF · Individual | 0% | 1 facilities |
| Loquist, Jon | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Loquist, Jon | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Mcevoy, John | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Mcevoy, John | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Pappas, Theodosis | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Pappas, Theodosis | Corporate Officer · Individual | 0% | 1 facilities |
| Pappas, Theodosis | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Pappas, Theodosis | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Pappas, Theodosis | Adp Of The SNF · Individual | 0% | 1 facilities |
| Rogalski, Edward | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Rogalski, Edward | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Shattuck, Molly | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Shattuck, Molly | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Spitzfaden, Thomas | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Spitzfaden, Thomas | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Staley, Thomas | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Staley, Thomas | Adp Of The SNF · Individual | 0% | 5 facilities |
| Tallman, Elizabeth | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Tallman, Elizabeth | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Thorson, John | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Thorson, John | Trustee Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- F
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Install a fire alarm system that can be heard throughout the facility.
- F
Install a fire alarm system that can be heard throughout the facility.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E
Install an approved automatic sprinkler system.
Egress4F
- F
Install emergency lighting that can last at least 1 1/2 hours.
- F
Have properly located and lighted "Exit" signs.
- E
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E
Have exits that are accessible at all times.
Gas, Vacuum, and Electrical Systems3F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E
Ensure proper usage of power strips and extension cords.
Miscellaneous1F
- F
Have simulated fire drills held at unexpected times.
Emergency Preparedness1F
- F
Address subsistence needs for staff and patients.
Construction1E
- E
Install a two-hour-resistant firewall separation.
·
Other homes nearby
-
Arcadia Care Rock Island
Rock Island, IL · Arcadia Care
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 45 min
- Fines
- $69,955
-
St Anthony's Nsg & Rehab Ctr
Rock Island, IL
★★★★★- Worst citation, 3 yrs
- L
- Nursing / resident / day
- 3 h 52 min
- Fines
- $557,075
-
Allure Of The Quad Cities
Moline, IL · Allure Healthcare Services · Abuse icon
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 40 min
- Fines
- $324,826