Cleveland, GA

Friendship Health And Rehab

4-star overall rating with 4-star inspections with 1 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

161 Friendship Road, Cleveland, GA

(706) 865-3131

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

89

Certified beds

Average residents

63

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Reliable Health Care Management

Operator or chain grouping

Approved since

1993-11-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.35

Registered nurse staffing

LPN hours / resident day

0.88

Licensed practical nurse staffing

Aide hours / resident day

1.77

Nurse aide staffing

Weekend hours

2.59

Weekend nurse staffing

RN turnover

17%

Annual RN turnover

Total nurse turnover

38%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.1
2.2
0.1 pts better
1.9
0.2 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
2.0
1.2 pts better
1.8
1 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
91.2%
7.8 pts better
93.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
95.0%
3.1 pts better
95.5%
2.6 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.3%
3.2%
2.1 pts worse
3.3%
2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 8.2%
9.6%
1.4 pts better
11.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.3%
5.9%
1.6 pts better
5.4%
1.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.2%
20.7%
6.5 pts worse
19.6%
7.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 22.4%
21.4%
1 pts worse
16.7%
5.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 10.5%
17.9%
7.4 pts better
16.3%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 17.2%
16.2%
1 pts worse
14.9%
2.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.1%
1.1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.0%
2.5%
1.5 pts better
1.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.6%
16.1%
0.5 pts worse
19.8%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.0%
6.2%
0.2 pts better
5.1%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
80.4%
17.7 pts better
81.7%
16.4 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 6.0%
12.2%
6.2 pts better
12.0%
6 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 6.1%
2.2%
3.9 pts worse
1.6%
4.5 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 88.0%
78.2%
9.8 pts better
79.7%
8.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.6%
24.2%
2.4 pts worse
23.9%
2.7 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-24 · Fire 2025-04-24

1 health deficiencies

Top issue: Infection Control (1 deficiency)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2023-04-16 · Fire 2023-04-16

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-01-06 · Fire 2022-01-06

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-24

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-24

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-24

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-06-03

F · Potential for more than minimal harm 2023-04-16

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-31

F · Potential for more than minimal harm 2023-04-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-16

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-16

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-05-31

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-03

F · Potential for more than minimal harm 2023-04-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-31

E · Potential for more than minimal harm 2023-04-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-05-31

D · Potential for more than minimal harm 2022-01-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-02-20

Penalties and ownership

What sits behind the stars

Ownership

Employee Stock Ownership Plan Of Select Health Care Inc Trust

5% Or Greater Direct Ownership Interest · Organization

100% 6 facilities 2009-07-01
Bilbo, Richard

Operational/Managerial Control · Individual

0% 15 facilities 2013-06-28
Cromer, Melissa

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-18
Davis, Pam

Contracted Managing Employee · Individual

0% 6 facilities 2009-07-01
Hengen, Frances

Operational/Managerial Control · Individual

0% 6 facilities 2009-07-01
Kimsey, Sarah

Operational/Managerial Control · Individual

0% 6 facilities 2009-07-01
Lancaster, Nicholas

Operational/Managerial Control · Individual

0% 7 facilities 2015-09-21
Mcgill, Brandy

Operational/Managerial Control · Individual

0% 6 facilities 2015-09-21
Morris, Andrew

Corporate Director · Individual

0% 7 facilities 2004-07-01
Morris, Janice

Operational/Managerial Control · Individual

0% 6 facilities 2009-07-01
Williams, Pamela

Operational/Managerial Control · Individual

0% 7 facilities 2016-12-07
Wilson, Pamela

Contracted Managing Employee · Individual

0% 6 facilities 2009-07-01
Wingate, Anne Marie

Operational/Managerial Control · Individual

0% 6 facilities 2018-03-01

Nearby options

Other facilities in reach

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Gateway Health And Rehab

Cleveland, GA

4-star overall rating with 5-star inspections with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
5 / 5
Staffing
1 / 5
Fines
$0
#2

Chelsey Park Health And Rehabilitation

Dahlonega, GA

5-star overall rating with 5-star inspections with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
3 / 5
Fines
$0
#3

Gold City Health And Rehab

Dahlonega, GA

1-star overall rating with 2-star inspections with abuse icon flag with $52,548 in total fines with 3 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$52,548

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