Federal inspection record · CMS data as of October 1, 2026
Franklin Health And Rehabilitation Center
720 Orchard Avenue, Rocky Mount, VA · (540) 489-3467
- Certified beds
- 120
- Residents per day
- 115
- Ownership
- For-Profit
- Chain
- Lifeworks Rehab
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 5, 1990
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.
-
Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Virginia homes
Franklin Health And Rehabilitation Center carries 47 inspection points. That is fewer than 63% of Virginia's 287 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–16 pts
- 4★ 16–45 pts
- 3★ 45–76.5 pts
- 2★ 76.5–168.75 pts
- 1★ over 168.75 pts
Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
16 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning4D
- D
Ensure each resident receives an accurate assessment.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care4D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service4E
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure that residents are free from significant medication errors.
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights1D
- D
Keep residents' personal and medical records private and confidential.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2023-09-22
11 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2021-07-22
2 health deficiencies · 12 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
2018-09-20
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 29 min of nursing staff time a day, 35 min of it from a registered nurse.
This home
3 h 29 min
Virginia average
3 h 53 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 66% of nursing staff and 72% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$13,065 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-05-12 | Fine | $13,065 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts better | 0.8 | 1.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better | 1.2 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts better | 100.0% | 91.2% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.6 pts better | 98.9% | 93.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts better | 3.2% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.5 pts worse | 21.0% | 20.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.5 pts better | 2.8% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication21.1 pts worse | 41.8% | 20.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9 pts worse | 23.2% | 14.2% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7 pts better | 7.2% | 14.2% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased6.9 pts better | 7.6% | 14.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.4% | 0.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts better | 1.2% | 1.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.3 pts worse | 22.6% | 21.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.3 pts worse | 4.7% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.3 pts better | 93.5% | 74.2% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.4 pts better | 7.1% | 11.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.8 pts worse | 3.1% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.7 pts better | 89.0% | 73.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission7.5 pts better | 14.5% | 22.0% | 23.4% |
·
Who owns and runs it
20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Franklin Holdings I LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Ak 2003 Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 10 facilities |
| Al 2003 Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 10 facilities |
| America West LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Charles 1994 & Family LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 9 facilities |
| Charles 1994 Family Grantor Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 40 facilities |
| Charles 1994 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 9 facilities |
| Edward 1998 Family Grantor Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 38 facilities |
| Edward 1998 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Kss 2000 Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Ml 2000 Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Mrv West LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 6 facilities |
| Rajchenbach, Moshe | Corporate Officer · Individual | 0% | 10 facilities |
| Rczbm West Manager LLC | Operational/Managerial Control · Organization | 0% | 8 facilities |
| Redrock West LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 9 facilities |
| Sas 1998 Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 10 facilities |
| Saul 2012 Family Grantor Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 39 facilities |
| Saul 2012 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Spiegel, Hindy | Corporate Officer · Individual | 0% | 2 facilities |
| Spiegel, Hindy | Operational/Managerial Control · Individual | 0% | 2 facilities |
·
Fire safety
15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F
Properly install and monitor supervisory attachments on automatic sprinkler systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Install corridor and hallway doors that block smoke.
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress3E
- D
Install emergency lighting that can last at least 1 1/2 hours.
- E
Have exits that are accessible at all times.
- D
Have properly located and lighted "Exit" signs.
Services2F
- F
Have properly installed electrical wiring and gas equipment.
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous2E
- E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems1D
- D
Ensure proper usage of power strips and extension cords.
·
Other homes nearby
-
Rocky Mount Health & Rehab Center
Rocky Mount, VA · Saber Healthcare Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 24 min
- Fines
- $30,297
-
Friendship Health And Rehab Center - South
Roanoke, VA
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 15 min
- Fines
- $8,281
-
Pheasant Ridge Nursing and Rehabilitation
Roanoke, VA · Avardis Health · Abuse icon
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 18 min
- Fines
- $191,957