Federal inspection record · CMS data as of October 1, 2026

Evergreen House Health Center

1 Evergreen Drive, East Providence, RI · (401) 438-3250

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
160
Residents per day
143
Ownership
For-Profit
Chain
Life Care Centers Of America
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1979

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Rhode Island.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Rhode Island homes

Evergreen House Health Center carries 30 inspection points. That is fewer than 82% of Rhode Island's 71 rated homes.

5★4★3★2★1★+3 homes above 30705102550100200inspection points → fewer is better on the leftThis home · 30 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Rhode Island: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–54 pts
  • 3★ 54–89 pts
  • 2★ 89–177.5 pts
  • 1★ over 177.5 pts

Bars show every rated home in Rhode Island by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

19 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 2 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning5E
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 23, 2026 · Complaint · F658 · Corrected May 1, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 24, 2024 · Standard · F658 · Corrected July 19, 2024

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 24, 2024 · Standard · F842 · Corrected July 19, 2024

  4. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 5, 2023 · Standard · F658 · Corrected June 15, 2023

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 5, 2023 · Standard · F842 · Corrected June 15, 2023

Quality of Life and Care4D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 26, 2025 · Complaint · F689 · Corrected November 27, 2025

  2. D

    Provide enough food/fluids to maintain a resident's health.

    June 24, 2024 · Standard · F692 · Corrected July 19, 2024

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 5, 2023 · Standard · F686 · Corrected June 15, 2023

  4. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    June 5, 2023 · Standard · F688 · Corrected June 15, 2023

Nutrition and Dietary4F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 3, 2025 · Complaint · F812 · Corrected July 23, 2025

  2. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 3, 2025 · Complaint · F803 · Corrected July 23, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 24, 2024 · Standard · F812 · Corrected July 19, 2024

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 5, 2023 · Standard · F812 · Corrected June 15, 2023

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 26, 2025 · Complaint · F609 · Corrected November 27, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 22, 2025 · Complaint · F600 · Corrected April 29, 2025

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    June 24, 2024 · Standard · F880 · Corrected July 19, 2024

  2. D

    Provide and implement an infection prevention and control program.

    June 5, 2023 · Standard · F880 · Corrected June 15, 2023

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 3, 2025 · Complaint · F761 · Corrected July 23, 2025

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    June 5, 2023 · Standard · F919 · Corrected June 15, 2023

Inspection history

  1. 2025-07-03

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  2. 2024-06-24

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2023-06-05

    7 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 3 min of nursing staff time a day, 28 min of it from a registered nurse.

This home

4 h 3 min

Rhode Island average

3 h 47 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 22% of nursing staff and 17% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better1.01.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.21.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6 pts better100.0%94.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1 pts worse4.6%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms12.1 pts better6.5%18.6%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts better4.4%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.2 pts worse18.3%17.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.2 pts better18.3%22.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.7 pts better4.1%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased16.5 pts better3.0%19.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts better0.0%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts better1.5%2.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.1 pts worse25.5%21.4%18.3%
Percentage of long-stay residents with pressure ulcers3.6 pts better0.4%4.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.1 pts better99.4%80.3%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.5 pts worse17.5%15.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better1.3%2.0%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine21 pts better98.7%77.7%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.5 pts worse26.6%25.1%23.4%

·

Who owns and runs it

32 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Cross, CindyCorporate Officer · Individual0%183 facilities
Cushing, NathanielManaging Control - Governing Body · Individual0%1 facilities
Cushing, NathanielOperational/Managerial Control · Individual0%1 facilities
Cushing, NathanielAdp Of The SNF · Individual0%1 facilities
Fletcher, ToddCorporate Director · Individual0%165 facilities
Fletcher, ToddCorporate Officer · Individual0%165 facilities
Fletcher, ToddOperational/Managerial Control · Individual0%165 facilities
Henry, TerryCorporate Officer · Individual0%159 facilities
Lay, LisaCorporate Director · Individual0%166 facilities
Lay, LisaCorporate Officer · Individual0%166 facilities
Lay, LisaOperational/Managerial Control · Individual0%166 facilities
Life Care Centers Of America, Inc.Operational/Managerial Control · Organization0%194 facilities
Life Care Centers Of America, Inc.Adp Of The SNF · Organization0%194 facilities
Long, ZofiaManaging Control - Governing Body · Individual0%23 facilities
Long, ZofiaOperational/Managerial Control · Individual0%23 facilities
Majekodunmi, AkindeleOperational/Managerial Control · Individual0%10 facilities
Majekodunmi, AkindeleAdp Of The SNF · Individual0%10 facilities
Preston, AubreyOperational/Managerial Control · Individual0%162 facilities
Preston, ForrestDirect Ownership Interest · Individual0%170 facilities
Preston, ForrestCorporate Director · Individual0%170 facilities
Preston, ForrestCorporate Officer · Individual0%170 facilities
Preston, ForrestOperational/Managerial Control · Individual0%170 facilities
Preston, ForrestAdp Of The SNF · Individual0%170 facilities
Raposo, JenniferManaging Control - Governing Body · Individual0%1 facilities
Raposo, JenniferOperational/Managerial Control · Individual0%1 facilities
Swanker, RichardCorporate Director · Individual0%168 facilities
Swanker, RichardCorporate Officer · Individual0%168 facilities
Swanker, RichardOperational/Managerial Control · Individual0%168 facilities
Thurmond, JoanCorporate Officer · Individual0%191 facilities
Ziegler, JamesCorporate Director · Individual0%165 facilities
Ziegler, JamesCorporate Officer · Individual0%165 facilities
Ziegler, JamesOperational/Managerial Control · Individual0%165 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress2D
  1. D

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    November 26, 2025 · K225 · Corrected November 27, 2025

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 24, 2024 · K211 · Corrected July 19, 2024

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    July 3, 2025 · E4 · Corrected July 23, 2025

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 5, 2023 · K918 · Corrected June 6, 2023

·

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