Avondale, AZ

Estrella Health And Rehabilitation Center

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

350 East La Canada, Avondale, AZ

(623) 932-2282

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

161

Certified beds

Average residents

143

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1988-07-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.41

Registered nurse staffing · state 0.72 · national 0.68

LPN hours / resident day

0.98

Licensed practical nurse staffing · state 1.04 · national 0.87

Aide hours / resident day

2.04

Nurse aide staffing · state 2.36 · national 2.35

Total nurse hours

3.42

All reported nurse hours · state 4.12 · national 3.89

Licensed hours

1.38

RN + LPN hours · state 1.76 · national 1.54

Weekend hours

3.18

Weekend nurse staffing · state 3.62 · national 3.43

Weekend RN hours

0.38

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.43

CMS adjusted RN staffing hours

Adjusted total hours

3.62

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

21%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

32%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,966

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

25.14

Composite VBP score used to determine payment impact.

Payment multiplier

0.9837

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.89% · Performance 22.64% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.55

Baseline 6.77% · Performance 7.37% · Measure score 1.55 · Achievement 1.55 · Improvement 0

Total nurse turnover

7.57

Performance 32.74% · Measure score 7.57 · Achievement 7.57 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

0.94

Baseline 3.51 hours · Performance 3.34 hours · Measure score 0.94 · Achievement 0.94 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.95%
10.72%
0.2 pts worse
No Different than the National Rate · Eligible stays 100 · Observed rate 11% · Lower 95% interval 7.83%
Discharge to community 62.44%
50.57%
11.9 pts better
No Different than the National Rate · Eligible stays 94 · Observed rate 58.51% · Lower 95% interval 48.13%
Medicare spending per beneficiary 0.84
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 93 · Denominator 93
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 93
Discharge self-care score 81.48%
53.69%
27.8 pts better
Numerator 44 · Denominator 54
Discharge mobility score 62.96%
50.94%
12 pts better
Numerator 34 · Denominator 54
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 93 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.37%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 72 · Observed rate 8.33% · Lower 95% interval 3.64%
Staff COVID-19 vaccination coverage 6.85%
8.2%
1.3 pts worse
Numerator 15 · Denominator 219
Staff flu vaccination coverage 34.2%
42%
7.8 pts worse
Numerator 92 · Denominator 269
Discharge function score 79.63%
56.45%
23.2 pts better
Numerator 43 · Denominator 54
Transfer of health information to provider 95.52%
95.95%
0.4 pts worse
Numerator 64 · Denominator 67
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 11.86%
25.2%
13.3 pts worse
Numerator 7 · Denominator 59

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
97.1%
2.6 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.9% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.2%
94.6%
1.6 pts better
95.5%
0.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.4%
2.1%
0.7 pts better
3.3%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.1% · Q3 1.1% · Q4 1.1% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.1%
4.2%
1.9 pts worse
11.4%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 4.6% · Q3 4.7% · Q4 8.2% · 4Q avg 6.1%
Percentage of long-stay residents who lose too much weight 3.3%
5.3%
2 pts better
5.4%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 2.5% · Q3 2.4% · Q4 2.4% · 4Q avg 3.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.3%
20.5%
0.8 pts worse
19.6%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 22.4% · Q3 17.9% · Q4 18.1% · 4Q avg 21.3%
Percentage of long-stay residents who received an antipsychotic medication 4.8%
11.8%
7 pts better
16.7%
11.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.8% · Q2 4.6% · Q3 3.4% · Q4 3.2% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 0.0%
14.5%
14.5 pts better
16.3%
16.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.5%
10.8%
6.3 pts better
14.9%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 3.8% · Q3 2.6% · Q4 6.7% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.9%
0.9 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.2%
0.4 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 0.0% · Q4 2.2% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.1%
20.5%
8.6 pts worse
19.8%
9.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.5% · Q2 26.3% · Q3 32.3% · Q4 33.8% · 4Q avg 29.1%
Percentage of long-stay residents with pressure ulcers 3.5%
4.8%
1.3 pts better
5.1%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 2.0% · Q3 3.0% · Q4 5.3% · 4Q avg 3.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.5%
91.1%
0.4 pts better
81.7%
9.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 92.2% · Q2 91.3% · Q3 90.5% · Q4 91.8% · 4Q avg 91.5%
Percentage of short-stay residents who had an outpatient emergency department visit 9.1%
10.7%
1.6 pts better
12.0%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 9.1% · Observed 10.2% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.1%
0.4 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.8% · Q3 0.4% · Q4 0.7% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 85.3%
87.3%
2 pts worse
79.7%
5.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 85.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.7%
24.6%
6.1 pts worse
23.9%
6.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 30.7% · Observed 35.6% · Expected 27.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-29 · Fire 2024-03-29

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2022-12-09 · Fire 2022-12-09

5 health deficiencies

Top issue: Resident Rights (3 deficiencies)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2021-09-17 · Fire 2021-09-17

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-03-29

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2024-05-08

E · Potential for more than minimal harm 2024-03-29

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-05-08

E · Potential for more than minimal harm 2024-03-29

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-05-08

D · Potential for more than minimal harm 2022-12-09

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-01-23

D · Potential for more than minimal harm 2022-12-09

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-01-23

F · Potential for more than minimal harm 2021-09-17

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-10-22

D · Potential for more than minimal harm 2021-09-17

K200 · Egress Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2021-10-22

D · Potential for more than minimal harm 2021-09-17

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-10-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-03-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-08

D · Potential for more than minimal harm 2023-06-01

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-07-10

D · Potential for more than minimal harm 2022-12-09

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-09

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-09

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-09

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-01-20

E · Potential for more than minimal harm 2021-09-17

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2021-11-15

E · Potential for more than minimal harm 2021-09-17

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2021-11-15

E · Potential for more than minimal harm 2021-09-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-11-15

B · Minimal harm 2021-09-17

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2021-11-15

Penalties and ownership

What sits behind the stars

Ownership

Bandera Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

100% 33 facilities 2021-11-05
The Ensign Group Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 209 facilities 2021-11-05
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2021-11-05
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01
Monks, Chandler

Corporate Officer · Individual

0% 8 facilities 2024-03-01
Moser, Matthew

Operational/Managerial Control · Individual

0% 1 facilities 2026-02-01
Nassour, William

Operational/Managerial Control · Individual

0% 5 facilities 2022-01-01
Peterson, Forrest

Corporate Officer · Individual

0% 35 facilities 2021-11-05
Sato, Ami

Corporate Officer · Individual

0% 101 facilities 2024-09-09

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0-star overall rating with 0-star inspections with Special Focus status with abuse icon flag with $82,607 in total fines with 6 recent health deficiencies

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Health
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Staffing
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Fines
$82,607
#2

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2-star overall rating with 2-star inspections with $12,735 in total fines with 10 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
4 / 5
Fines
$12,735

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