Federal inspection record · CMS data as of October 1, 2026

Elevate Care Regency

6631 Milwaukee Avenue, Niles, IL · (847) 647-7444

  • Cited for abuse (CMS abuse icon)

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
254
Residents per day
176
Ownership
For-Profit
Chain
Elevate Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 5, 1972

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Illinois.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Illinois homes

Elevate Care Regency carries 216.5 inspection points. That is fewer than 20% of Illinois's 659 rated homes.

5★4★3★2★1★+20 homes above 459.7505102550100200400inspection points → fewer is better on the leftThis home · 216.5 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Illinois: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–31 pts
  • 4★ 31–73 pts
  • 3★ 73–120.25 pts
  • 2★ 120.25–219 pts
  • 1★ over 219 pts

Bars show every rated home in Illinois by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

32 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 5 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 16 4 pts
E 7 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (7)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 6, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected July 13, 2026

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 26, 2026 · Standard inspection · Quality of Life and Care · F686 · Corrected April 3, 2026

  3. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 5, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected February 16, 2026

  4. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 18, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected December 19, 2025

  5. G

    Provide enough food/fluids to maintain a resident's health.

    April 11, 2025 · Standard inspection · Quality of Life and Care · F692 · Corrected May 5, 2025

  6. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 13, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 1, 2024

  7. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 26, 2023 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 9, 2023

Everything else, by area of care

Quality of Life and Care8E
  1. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 26, 2026 · Standard · F677 · Corrected April 3, 2026

  2. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 11, 2025 · Standard · F686 · Corrected May 5, 2025

  3. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 11, 2025 · Standard · F689 · Corrected May 5, 2025

  4. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    May 24, 2024 · Standard · F676 · Corrected June 7, 2024

  5. D

    Provide enough food/fluids to maintain a resident's health.

    May 24, 2024 · Standard · F692 · Corrected June 7, 2024

  6. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 24, 2024 · Standard · F693 · Corrected June 7, 2024

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 24, 2024 · Standard · F695 · Corrected June 7, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 26, 2023 · Complaint · F684 · Corrected November 9, 2023

Resident Rights5E
  1. E

    Reasonably accommodate the needs and preferences of each resident.

    March 26, 2026 · Standard · F558 · Corrected April 3, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    April 11, 2025 · Standard · F558 · Corrected May 5, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 24, 2024 · Standard · F550 · Corrected June 7, 2024

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    May 24, 2024 · Standard · F558 · Corrected June 7, 2024

  5. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    February 15, 2024 · Complaint · F622 · Corrected March 12, 2024

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 26, 2026 · Standard · F812 · Corrected April 3, 2026

  2. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    March 26, 2026 · Standard · F808 · Corrected April 3, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 24, 2024 · Standard · F812 · Corrected June 7, 2024

Resident Assessment and Care Planning3E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 26, 2026 · Standard · F656 · Corrected April 3, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 11, 2025 · Standard · F656 · Corrected May 5, 2025

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 24, 2024 · Standard · F657 · Corrected June 7, 2024

Infection Control2F
  1. F

    Provide and implement an infection prevention and control program.

    March 26, 2026 · Standard · F880 · Corrected April 3, 2026

  2. D

    Provide and implement an infection prevention and control program.

    April 11, 2025 · Standard · F880 · Corrected May 5, 2025

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 26, 2026 · Standard · F600 · Corrected April 3, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    January 9, 2025 · Complaint · F600 · Corrected January 24, 2025

Administration1D
  1. D

    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    April 11, 2025 · Standard · F776 · Corrected May 5, 2025

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 24, 2024 · Standard · F761 · Corrected June 7, 2024

Inspection history

  1. 2026-03-26

    11 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2025-04-11

    9 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2024-05-24

    12 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 35 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

3 h 35 min

Illinois average

3 h 28 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 22% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$309,310 in federal fines on record over the past three years.

DatePenaltyAmount
2026-07-06Fine$18,160
2026-03-26Fine$49,350
2026-02-05Fine$10,683
2025-12-18Fine$179,482
2025-04-11Fine$25,625
2023-10-26Fine$26,010

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.42.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better1.02.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine9.5 pts better100.0%90.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine8.3 pts better100.0%91.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.4 pts better0.6%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms37.5 pts better18.4%55.9%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts worse6.8%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.3 pts better13.1%18.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication12.9 pts better8.8%21.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.3 pts better11.5%12.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5 pts better8.0%13.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder2.3 pts worse3.1%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts worse2.9%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence13 pts better6.8%19.8%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse6.4%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine27 pts better97.0%70.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.1 pts better13.4%13.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.8 pts better0.4%2.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine33.9 pts better97.1%63.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.7 pts worse29.3%25.6%23.4%

·

Fire safety

27 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke13F
  1. F

    Have an enclosure around a vertical opening shaft.

    April 11, 2025 · K311 · Corrected May 19, 2025

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 11, 2025 · K345 · Corrected May 5, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    April 11, 2025 · K353 · Corrected April 30, 2025

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 11, 2025 · K321 · Corrected April 15, 2025

  5. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    April 11, 2025 · K355 · Corrected April 15, 2025

  6. F

    Have an enclosure around a vertical opening shaft.

    May 24, 2024 · K311 · Not yet marked corrected

  7. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 24, 2024 · K345 · Corrected June 11, 2024

  8. E

    Provide properly protected cooking facilities.

    May 24, 2024 · K324 · Corrected June 11, 2024

  9. E

    Install corridor and hallway doors that block smoke.

    May 24, 2024 · K363 · Corrected June 11, 2024

  10. F

    Have an enclosure around a vertical opening shaft.

    October 12, 2022 · K311 · Not yet marked corrected

  11. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    October 12, 2022 · K345 · Corrected November 7, 2022

  12. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    October 12, 2022 · K352 · Corrected November 7, 2022

  13. E

    Provide properly protected cooking facilities.

    October 12, 2022 · K324 · Corrected November 7, 2022

Emergency Preparedness7F
  1. F

    Establish staff and initial training requirements.

    April 11, 2025 · E37 · Corrected April 15, 2025

  2. F

    Develop Emergency Preparedness policies and procedures.

    May 24, 2024 · E13 · Corrected June 11, 2024

  3. F

    List the names and contact information of those in the facility.

    May 24, 2024 · E30 · Corrected June 11, 2024

  4. F

    Establish emergency prep training and testing.

    May 24, 2024 · E36 · Corrected June 11, 2024

  5. F

    Establish staff and initial training requirements.

    May 24, 2024 · E37 · Corrected June 11, 2024

  6. F

    Conduct testing and exercise requirements.

    May 24, 2024 · E39 · Corrected June 11, 2024

  7. F

    Develop and maintain an Emergency Preparedness Program (EP).

    May 24, 2024 · E4 · Corrected June 11, 2024

Egress3E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 11, 2025 · K211 · Corrected April 15, 2025

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 24, 2024 · K211 · Corrected June 11, 2024

  3. E

    Install emergency lighting that can last at least 1 1/2 hours.

    October 12, 2022 · K291 · Corrected November 7, 2022

Gas, Vacuum, and Electrical Systems3F
  1. E

    Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    April 11, 2025 · K929 · Corrected April 15, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    May 24, 2024 · K920 · Corrected June 11, 2024

  3. F

    Have proper power supply for life support equipment.

    October 12, 2022 · K915 · Corrected November 7, 2022

Miscellaneous1E
  1. E

    Have restrictions on the use of portable space heaters.

    April 11, 2025 · K781 · Corrected April 15, 2025

·

Other homes nearby

  1. Citadel At Saint Benedict

    Niles, IL · Citadel Healthcare

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 24 min
    Fines
    $64,531
  2. Elevate Care North Branch

    Niles, IL · Elevate Care

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 14 min
    Fines
    $175,040
  3. Celebrate Senior Living Niles

    Niles, IL · Celebrate Senior Living

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    5 h
    Fines
    $29,754