4 health deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Country Club Hills, IL
1-star overall rating with 2-star inspections with $626,850 in total fines with 4 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
18200 South Cicero Avenue, Country Club Hills, IL
(708) 798-2272
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
200
Certified beds
Average residents
160
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Elevate Care
Operator or chain grouping
Approved since
1998-07-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
12 facilities
Chain averages 2 overall / 2 health / 2 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.62
Registered nurse staffing · state 0.73 · national 0.68
LPN hours / resident day
0.78
Licensed practical nurse staffing · state 0.64 · national 0.87
Aide hours / resident day
1.86
Nurse aide staffing · state 2.13 · national 2.35
Total nurse hours
3.25
All reported nurse hours · state 3.49 · national 3.89
Licensed hours
1.39
RN + LPN hours · state 1.36 · national 1.54
Weekend hours
2.88
Weekend nurse staffing · state 3.09 · national 3.43
Weekend RN hours
0.45
Weekend registered nurse coverage · state 0.56 · national 0.47
Physical therapist
0.02
Reported PT staffing · state 0.05 · national 0.07
Adjusted RN hours
0.43
CMS adjusted RN staffing hours
Adjusted total hours
2.27
CMS adjusted total nurse staffing hours
Case-mix index
1.96
Higher values indicate more complex resident acuity
RN turnover
25%
Annual RN turnover · state 44% · national 45%
Total nurse turnover
46%
Annual nurse turnover · state 46% · national 46%
SNF VBP
Program rank
6,148
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
33.85
Composite VBP score used to determine payment impact.
Payment multiplier
0.9880
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0.87
Baseline 22.56% · Performance 21.80% · Measure score 0.87 · Achievement 0 · Improvement 0.87
Healthcare-associated infections
8.34
Baseline 9.03% · Performance 5.46% · Measure score 8.34 · Achievement 7.93 · Improvement 8.34
Total nurse turnover
4.33
Baseline 71.01% · Performance 48.72% · Measure score 4.33 · Achievement 3.66 · Improvement 4.33
Adjusted total nurse staffing
0
Baseline 2.69 hours · Performance 2.38 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 11.07% |
10.72%
0.3 pts worse
|
No Different than the National Rate · Eligible stays 122 · Observed rate 17.21% · Lower 95% interval 8.14% |
| Discharge to community | 47.87% |
50.57%
2.7 pts worse
|
No Different than the National Rate · Eligible stays 130 · Observed rate 32.31% · Lower 95% interval 36.59% |
| Medicare spending per beneficiary | 1.06 |
1.02
About the same
|
|
| Drug regimen review with follow-up | 61.74% |
95.27%
33.5 pts worse
|
Numerator 92 · Denominator 149 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 149 |
| Discharge self-care score | 53.42% |
53.69%
0.3 pts worse
|
Numerator 39 · Denominator 73 |
| Discharge mobility score | 53.42% |
50.94%
2.5 pts better
|
Numerator 39 · Denominator 73 |
| Pressure ulcers or injuries, new or worsened | 1.34% |
2.29%
0.9 pts better
|
Numerator 2 · Denominator 149 · Adjusted rate 1.03% |
| Healthcare-associated infections requiring hospitalization | 5.46% |
7.12%
1.7 pts better
|
No Different than the National Rate · Eligible stays 75 · Observed rate 4% · Lower 95% interval 3.09% |
| Staff COVID-19 vaccination coverage | 0.9% |
8.2%
7.3 pts worse
|
Numerator 2 · Denominator 223 |
| Staff flu vaccination coverage | Not Available |
42%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Discharge function score | 61.64% |
56.45%
5.2 pts better
|
Numerator 45 · Denominator 73 |
| Transfer of health information to provider | 48.39% |
95.95%
47.6 pts worse
|
Numerator 30 · Denominator 62 |
| Transfer of health information to patient | 91.38% |
96.28%
4.9 pts worse
|
Numerator 53 · Denominator 58 |
| Resident COVID-19 vaccinations up to date | 0% |
25.2%
25.2 pts worse
|
Numerator 0 · Denominator 93 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.7 |
2.0
0.3 pts better
|
1.9
0.2 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 3.3 · Expected 3.6 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.3 |
2.3
1 pts better
|
1.8
0.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.6 · Expected 2.1 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 82.4% |
89.6%
7.2 pts worse
|
93.4%
11 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 63.4% · Q2 72.3% · Q3 97.8% · Q4 95.1% · 4Q avg 82.4% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 85.6% |
91.6%
6 pts worse
|
95.5%
9.9 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 85.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.6% |
3.3%
1.7 pts better
|
3.3%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.2% · Q3 1.5% · Q4 0.7% · 4Q avg 1.6% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 100.0% |
50.3%
49.7 pts worse
|
11.4%
88.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of long-stay residents who lose too much weight | 12.0% |
6.5%
5.5 pts worse
|
5.4%
6.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 15.0% · Q3 12.2% · Q4 7.8% · 4Q avg 12.0% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 4.7% |
18.5%
13.8 pts better
|
19.6%
14.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 5.4% · Q3 4.8% · Q4 3.9% · 4Q avg 4.7% |
| Percentage of long-stay residents who received an antipsychotic medication | 22.4% |
22.8%
0.4 pts better
|
16.7%
5.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 27.7% · Q2 25.5% · Q3 22.0% · Q4 14.1% · 4Q avg 22.4% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.1% |
17.2%
14.1 pts better
|
16.3%
13.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 0.0% · Q3 3.7% · Q4 3.7% · 4Q avg 3.1% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.1% |
15.0%
8.9 pts better
|
14.9%
8.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 6.1% · Q3 2.0% · Q4 5.9% · 4Q avg 6.1% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.7% |
1.1%
0.4 pts better
|
1.0%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.4% · Q2 1.7% · Q3 0.0% · Q4 0.6% · 4Q avg 0.7% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.9% |
1.7%
0.8 pts better
|
1.7%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 1.5% · Q3 0.0% · Q4 1.4% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 13.8% |
21.3%
7.5 pts better
|
19.8%
6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 13.6% · Q3 13.2% · Q4 11.6% · 4Q avg 13.8% |
| Percentage of long-stay residents with pressure ulcers | 14.6% |
5.2%
9.4 pts worse
|
5.1%
9.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 16.8% · Q3 14.2% · Q4 13.1% · 4Q avg 14.6% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 41.5% |
68.8%
27.3 pts worse
|
81.7%
40.2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 35.1% · Q2 36.5% · Q3 42.6% · Q4 54.3% · 4Q avg 41.5% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 12.2% |
14.0%
1.8 pts better
|
12.0%
0.2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 12.2% · Observed 13.7% · Expected 12.5% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.3% |
2.3%
1 pts better
|
1.6%
0.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 1.7% · Q3 0.0% · Q4 1.0% · 4Q avg 1.3% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 39.2% |
63.0%
23.8 pts worse
|
79.7%
40.5 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 39.2% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 29.1% |
26.2%
2.9 pts worse
|
23.9%
5.2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 29.1% · Observed 37.6% · Expected 30.8% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (14 deficiencies)
13 fire-safety deficiencies
Top issue: Egress (3 deficiencies)
Top issue: Quality of Life and Care (19 deficiencies)
9 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Fire safety
Fire Safety
Use approved construction type or materials.
Corrected 2024-02-09
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-02-09
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-02-09
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-02-09
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-02-09
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-09
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-09
Fire Safety
Have exits that are accessible at all times.
Corrected 2024-02-09
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-02-09
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-02-09
Fire Safety
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2024-02-09
Fire Safety
Use approved construction type or materials.
Corrected 2023-01-26
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-01-26
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-01-26
Fire Safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2023-01-26
Fire Safety
Meet requirements for sections of health care facilities separated by fire resistive construction.
Corrected 2023-01-26
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-01-26
Fire Safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-01-26
Fire Safety
Have horizontal exits used in accordance with safety requirements.
Corrected 2023-01-26
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-01-26
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-01-26
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-01-26
Fire Safety
Have restrictions on the use of portable space heaters.
Corrected 2023-01-26
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2023-01-26
Fire Safety
Provide properly sized and located linen or trash receptacles.
Corrected 2022-04-26
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-04-26
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-04-26
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-04-26
Fire Safety
Provide properly protected cooking facilities.
Corrected 2022-04-26
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-04-26
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-04-26
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2022-04-26
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2022-04-26
Inspection history
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-10
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-12-10
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-31
Health
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-12-31
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-11
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-10
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-04
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-09
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-06-07
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-06
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-03-06
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-06
Health
Provide and implement an infection prevention and control program.
Corrected 2024-03-01
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-01
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-06
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-01
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-03-01
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-01
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-16
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-16
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-01
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-16
Health
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2023-08-16
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-08-16
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-08-16
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-16
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-16
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-06-07
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-05
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-16
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-05-05
Health
Respond appropriately to all alleged violations.
Corrected 2023-05-05
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-16
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-05
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-16
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-03-29
Health
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2023-03-29
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-01-28
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-01-28
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-01-28
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-28
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-01-28
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-01-28
Health
Provide and implement an infection prevention and control program.
Corrected 2023-01-28
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-01-28
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-01-28
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-01-28
Health
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2023-01-28
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-01-28
Health
Ensure that residents are free from significant medication errors.
Corrected 2023-01-28
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-01-28
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-04-22
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-04-22
Health
Provide and implement an infection prevention and control program.
Corrected 2022-04-22
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2022-04-22
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-04-22
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-04-22
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-04-22
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-04-22
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-04-22
Penalties and ownership
Fine · fine $58,422
Fine
Payment Denial · denial start 2024-12-24 · 7 days
7 day denial
Fine · fine $75,764
Fine
Fine · fine $31,993
Fine
Fine · fine $19,884
Fine
Fine · fine $160,902
Fine
Payment Denial · denial start 2023-11-04 · 123 days
123 day denial
Fine · fine $279,885
Fine
Payment Denial · denial start 2023-04-26 · 112 days
112 day denial
5% Or Greater Direct Ownership Interest · Individual
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
Operational/Managerial Control · Organization
5% Or Greater Indirect Ownership Interest · Individual
W-2 Managing Employee · Individual
Operational/Managerial Control · Individual
Corporate Director · Individual
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