5 health deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Glenview, IL
5-star overall rating with 4-star inspections with $10,033 in total fines with 5 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
3901 Glenview Road, Glenview, IL
(847) 729-0000
Overall
5 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
192
Certified beds
Average residents
134
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Elevate Care
Operator or chain grouping
Approved since
1990-08-17
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
12 facilities
Chain averages 2 overall / 2 health / 2 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.94
Registered nurse staffing · state 0.73 · national 0.68
LPN hours / resident day
0.58
Licensed practical nurse staffing · state 0.64 · national 0.87
Aide hours / resident day
2.24
Nurse aide staffing · state 2.13 · national 2.35
Total nurse hours
3.76
All reported nurse hours · state 3.49 · national 3.89
Licensed hours
1.52
RN + LPN hours · state 1.36 · national 1.54
Weekend hours
3.25
Weekend nurse staffing · state 3.09 · national 3.43
Weekend RN hours
0.64
Weekend registered nurse coverage · state 0.56 · national 0.47
Physical therapist
0.05
Reported PT staffing · state 0.05 · national 0.07
Adjusted RN hours
0.70
CMS adjusted RN staffing hours
Adjusted total hours
2.82
CMS adjusted total nurse staffing hours
Case-mix index
1.82
Higher values indicate more complex resident acuity
RN turnover
12%
Annual RN turnover · state 44% · national 45%
Total nurse turnover
31%
Annual nurse turnover · state 46% · national 46%
SNF VBP
Program rank
7,196
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
30.45
Composite VBP score used to determine payment impact.
Payment multiplier
0.9860
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
4.41
Baseline 23.04% · Performance 20.08% · Measure score 4.41 · Achievement 2.91 · Improvement 4.41
Healthcare-associated infections
0.82
Baseline 6.99% · Performance 7.59% · Measure score 0.82 · Achievement 0.82 · Improvement 0
Total nurse turnover
6.94
Baseline 44.87% · Performance 35.29% · Measure score 6.94 · Achievement 6.94 · Improvement 4.28
Adjusted total nurse staffing
0
Baseline 3.39 hours · Performance 2.94 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.25% |
10.72%
0.5 pts better
|
No Different than the National Rate · Eligible stays 341 · Observed rate 11.14% · Lower 95% interval 8.29% |
| Discharge to community | 53.37% |
50.57%
2.8 pts better
|
No Different than the National Rate · Eligible stays 338 · Observed rate 42.31% · Lower 95% interval 47.68% |
| Medicare spending per beneficiary | 1.1 |
1.02
0.1 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 181 · Denominator 181 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 181 |
| Discharge self-care score | 70.49% |
53.69%
16.8 pts better
|
Numerator 86 · Denominator 122 |
| Discharge mobility score | 72.13% |
50.94%
21.2 pts better
|
Numerator 88 · Denominator 122 |
| Pressure ulcers or injuries, new or worsened | 0% |
2.29%
2.3 pts better
|
Numerator 0 · Denominator 181 · Adjusted rate 0% |
| Healthcare-associated infections requiring hospitalization | 7.59% |
7.12%
0.5 pts worse
|
No Different than the National Rate · Eligible stays 186 · Observed rate 9.14% · Lower 95% interval 4.89% |
| Staff COVID-19 vaccination coverage | 3.8% |
8.2%
4.4 pts worse
|
Numerator 6 · Denominator 158 |
| Staff flu vaccination coverage | 98.94% |
42%
56.9 pts better
|
Numerator 187 · Denominator 189 |
| Discharge function score | 68.85% |
56.45%
12.4 pts better
|
Numerator 84 · Denominator 122 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 86 · Denominator 86 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 58 · Denominator 58 |
| Resident COVID-19 vaccinations up to date | 35.05% |
25.2%
9.8 pts better
|
Numerator 34 · Denominator 97 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.3 |
2.0
0.3 pts worse
|
1.9
0.4 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 3.7 · Expected 3.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.5 |
2.3
0.8 pts better
|
1.8
0.3 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.8 · Expected 2.0 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 94.3% |
89.6%
4.7 pts better
|
93.4%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 83.2% · Q2 94.2% · Q3 99.1% · Q4 100.0% · 4Q avg 94.3% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.3% |
91.6%
4.7 pts better
|
95.5%
0.8 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.4% |
3.3%
1.9 pts better
|
3.3%
1.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.9% · Q4 4.5% · 4Q avg 1.4% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 82.5% |
50.3%
32.2 pts worse
|
11.4%
71.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 87.0% · Q2 83.7% · Q3 78.4% · Q4 81.2% · 4Q avg 82.5% |
| Percentage of long-stay residents who lose too much weight | 5.8% |
6.5%
0.7 pts better
|
5.4%
0.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 4.1% · Q3 2.0% · Q4 6.1% · 4Q avg 5.8% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.0% |
18.5%
5.5 pts better
|
19.6%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 10.1% · Q3 12.6% · Q4 18.0% · 4Q avg 13.0% |
| Percentage of long-stay residents who received an antipsychotic medication | 15.2% |
22.8%
7.6 pts better
|
16.7%
1.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 15.4% · Q3 17.1% · Q4 13.1% · 4Q avg 15.2% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 7.1% |
17.2%
10.1 pts better
|
16.3%
9.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 9.4% · Q3 12.4% · Q4 1.9% · 4Q avg 7.1% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.7% |
15.0%
6.3 pts better
|
14.9%
6.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 9.9% · Q3 9.0% · Q4 9.1% · 4Q avg 8.7% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.1%
1.1 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.7% |
1.7%
1 pts better
|
1.7%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.0% · Q3 0.9% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.6% |
21.3%
1.3 pts worse
|
19.8%
2.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 33.9% · Q2 23.0% · Q3 17.7% · Q4 16.7% · 4Q avg 22.6% |
| Percentage of long-stay residents with pressure ulcers | 7.5% |
5.2%
2.3 pts worse
|
5.1%
2.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 8.1% · Q3 8.1% · Q4 8.2% · 4Q avg 7.5% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 82.0% |
68.8%
13.2 pts better
|
81.7%
0.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 76.6% · Q2 79.4% · Q3 87.6% · Q4 83.8% · 4Q avg 82.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 7.3% |
14.0%
6.7 pts better
|
12.0%
4.7 pts better
|
Short Stay · 20240701-20250630 · Adjusted 7.3% · Observed 8.8% · Expected 13.5% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.5% |
2.3%
0.2 pts worse
|
1.6%
0.9 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.8% · Q3 2.7% · Q4 3.6% · 4Q avg 2.5% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 84.0% |
63.0%
21 pts better
|
79.7%
4.3 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 84.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 22.6% |
26.2%
3.6 pts better
|
23.9%
1.3 pts better
|
Short Stay · 20240701-20250630 · Adjusted 22.6% · Observed 32.4% · Expected 34.1% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (2 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
7 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Top issue: Quality of Life and Care (5 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Fire safety
Fire Safety
Conduct testing and exercise requirements.
Corrected 2025-04-25
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2025-04-25
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-04-25
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2025-04-25
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-06-20
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-04-25
Fire Safety
Conduct testing and exercise requirements.
Corrected 2024-06-18
Fire Safety
Have an enclosure around a vertical opening shaft.
Not marked corrected
Fire Safety
Use approved construction type or materials.
Corrected 2024-06-18
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-06-18
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-06-18
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-06-18
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-06-18
Fire Safety
Have an enclosure around a vertical opening shaft.
Not marked corrected
Fire Safety
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-04-30
Fire Safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-04-30
Fire Safety
Provide properly protected cooking facilities.
Corrected 2023-05-12
Fire Safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Not marked corrected
Fire Safety
Install properly constructed and protected linen or trash chutes.
Corrected 2023-04-30
Inspection history
Health
Provide and implement an infection prevention and control program.
Corrected 2025-04-17
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-04-17
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-17
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-17
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-04-17
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-25
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-06-07
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-07
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-06-07
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-15
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-05
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-05-08
Health
Provide and implement an infection prevention and control program.
Corrected 2023-04-30
Health
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2023-04-30
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-04-30
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-04-30
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-04-30
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-04-30
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-30
Penalties and ownership
Fine · fine $10,033
Fine
5% Or Greater Direct Ownership Interest · Individual
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
Operational/Managerial Control · Individual
Corporate Officer · Individual
W-2 Managing Employee · Individual
Operational/Managerial Control · Individual
Corporate Director · Individual
Corporate Officer · Individual
Nearby options
Glenview, IL
2-star overall rating with 2-star inspections with abuse icon flag with 7 recent health deficiencies
Niles, IL
5-star overall rating with 5-star inspections with 2 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle
Niles, IL
2-star overall rating with 2-star inspections with $263,812 in total fines with 8 recent health deficiencies
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