Lockport, NY

Elderwood At Lockport

4-star overall rating with 4-star inspections with $94,185 in total fines with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

104 Old Niagara Road, Lockport, NY

(716) 434-6324

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

126

Certified beds

Average residents

100

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Elderwood

Operator or chain grouping

Approved since

1976-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

17 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.92

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.79

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

1.90

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.62

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.72

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

3.22

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.82

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.89

CMS adjusted RN staffing hours

Adjusted total hours

3.49

CMS adjusted total nurse staffing hours

Case-mix index

1.42

Higher values indicate more complex resident acuity

RN turnover

37%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

40%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,551

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

19.98

Composite VBP score used to determine payment impact.

Payment multiplier

0.9823

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.44

Baseline 17.57% · Performance 20.77% · Measure score 1.44 · Achievement 1.44 · Improvement 0

Healthcare-associated infections

0.87

Baseline 6.30% · Performance 7.58% · Measure score 0.87 · Achievement 0.87 · Improvement 0

Total nurse turnover

4.38

Baseline 51.18% · Performance 45.76% · Measure score 4.38 · Achievement 4.38 · Improvement 1.56

Adjusted total nurse staffing

1.30

Baseline 3.53 hours · Performance 3.45 hours · Measure score 1.30 · Achievement 1.30 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.53%
10.72%
1.8 pts worse
No Different than the National Rate · Eligible stays 134 · Observed rate 16.42% · Lower 95% interval 8.48%
Discharge to community 54.35%
50.57%
3.8 pts better
No Different than the National Rate · Eligible stays 125 · Observed rate 50.4% · Lower 95% interval 46.3%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 95.45%
95.27%
0.2 pts better
Numerator 105 · Denominator 110
Falls with major injury 0.91%
0.77%
0.1 pts worse
Numerator 1 · Denominator 110
Discharge self-care score 43.48%
53.69%
10.2 pts worse
Numerator 40 · Denominator 92
Discharge mobility score 42.39%
50.94%
8.5 pts worse
Numerator 39 · Denominator 92
Pressure ulcers or injuries, new or worsened 5.45%
2.29%
3.2 pts worse
Numerator 6 · Denominator 110 · Adjusted rate 4.96%
Healthcare-associated infections requiring hospitalization 7.57%
7.12%
0.5 pts worse
No Different than the National Rate · Eligible stays 99 · Observed rate 8.08% · Lower 95% interval 4.39%
Staff COVID-19 vaccination coverage 9.52%
8.2%
1.3 pts better
Numerator 16 · Denominator 168
Staff flu vaccination coverage 46.89%
42%
4.9 pts better
Numerator 113 · Denominator 241
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 46 · Denominator 92
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 56 · Denominator 56
Resident COVID-19 vaccinations up to date 35.19%
25.2%
10 pts better
Numerator 19 · Denominator 54

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.7
0.3 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.5 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.3
0.5 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.8 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
91.2%
7.2 pts better
93.4%
5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 97.8% · Q3 96.8% · Q4 99.0% · 4Q avg 98.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.6%
95.3%
5.7 pts worse
95.5%
5.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 89.6%
Percentage of long-stay residents experiencing one or more falls with major injury 4.6%
3.0%
1.6 pts worse
3.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 3.4% · Q3 6.5% · Q4 4.1% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.9%
18.5%
17.6 pts better
11.4%
10.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.3% · 4Q avg 0.9%
Percentage of long-stay residents who lose too much weight 11.6%
6.1%
5.5 pts worse
5.4%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 13.6% · Q3 11.8% · Q4 9.9% · 4Q avg 11.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.4%
13.5%
1.9 pts worse
19.6%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.3% · Q2 16.9% · Q3 14.0% · Q4 15.5% · 4Q avg 15.4%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
14.8%
1.6 pts worse
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.8% · Q2 21.1% · Q3 16.2% · Q4 16.5% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 31.9%
15.1%
16.8 pts worse
16.3%
15.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.3% · Q2 46.5% · Q3 42.4% · Q4 11.0% · 4Q avg 31.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.2%
15.5%
9.7 pts worse
14.9%
10.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 31.4% · Q3 29.1% · Q4 19.4% · 4Q avg 25.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.6%
1.2 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 1.2% · Q3 1.2% · Q4 1.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.4%
0.6 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.1% · Q3 1.1% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 36.3%
20.8%
15.5 pts worse
19.8%
16.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.8% · Q2 43.2% · Q3 30.0% · Q4 39.1% · 4Q avg 36.3%
Percentage of long-stay residents with pressure ulcers 16.6%
6.9%
9.7 pts worse
5.1%
11.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.1% · Q2 14.7% · Q3 20.4% · Q4 18.6% · 4Q avg 16.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
76.7%
15.1 pts better
81.7%
10.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 92.3% · Q2 89.9% · Q3 93.0% · Q4 92.5% · 4Q avg 91.8%
Percentage of short-stay residents who had an outpatient emergency department visit 4.7%
9.7%
5 pts better
12.0%
7.3 pts better
Short Stay · 20240701-20250630 · Adjusted 4.7% · Observed 4.7% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.4%
1.2%
0.2 pts worse
1.6%
0.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.0% · Q3 2.2% · Q4 1.7% · 4Q avg 1.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.6%
78.8%
8.8 pts better
79.7%
7.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.5%
20.6%
2.1 pts better
23.9%
5.4 pts better
Short Stay · 20240701-20250630 · Adjusted 18.5% · Observed 17.6% · Expected 22.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-02 · Fire 2025-05-02

2 health deficiencies

Top issue: Infection Control (1 deficiency)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-06-06 · Fire 2023-06-06

5 health deficiencies

Top issue: Nursing and Physician Services (2 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2021-07-30 · Fire 2021-07-30

2 health deficiencies

Top issue: Infection Control (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-05-02

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-30

E · Potential for more than minimal harm 2025-05-02

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-30

E · Potential for more than minimal harm 2025-05-02

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-30

E · Potential for more than minimal harm 2023-06-06

K200 · Egress Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-07-31

E · Potential for more than minimal harm 2023-06-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-06-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-06-06

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-07-31

E · Potential for more than minimal harm 2021-07-30

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-09-28

D · Potential for more than minimal harm 2021-07-30

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-09-28

D · Potential for more than minimal harm 2021-07-30

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2021-09-28

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-05-02

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-01

D · Potential for more than minimal harm 2025-05-02

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-01

E · Potential for more than minimal harm 2023-06-06

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-06-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-06-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-06-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-14

B · Minimal harm 2023-06-06

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-07-31

D · Potential for more than minimal harm 2021-07-30

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2021-09-28

D · Potential for more than minimal harm 2021-07-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-09-28

Penalties and ownership

What sits behind the stars

$94,185 2025-05-02

Fine

Fine · fine $94,185

Fine

Ownership

104 Old Niagara Road Operating Holdco, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2016-06-15
Cole, Warren

5% Or Greater Indirect Ownership Interest · Individual

50% 17 facilities 2016-06-15
Rubin, Jeffrey

5% Or Greater Indirect Ownership Interest · Individual

50% 17 facilities 2016-06-15
Cole, Warren

Operational/Managerial Control · Individual

0% 17 facilities 2016-06-15
Cole, Warren

Corporate Officer · Individual

0% 17 facilities 2016-06-15
Quillard, Philip

Operational/Managerial Control · Individual

0% 9 facilities 2016-06-15
Quillard, Philip

Corporate Officer · Individual

0% 9 facilities 2016-06-15
Rubin, Jeffrey

Operational/Managerial Control · Individual

0% 17 facilities 2016-06-15
Rubin, Jeffrey

Corporate Officer · Individual

0% 17 facilities 2016-06-15
Setlock, Shane

W-2 Managing Employee · Individual

0% 3 facilities 2021-01-18

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