Federal inspection record · CMS data as of October 1, 2026
Elderwood At Lockport
104 Old Niagara Road, Lockport, NY · (716) 434-6324
- Certified beds
- 126
- Residents per day
- 105
- Ownership
- For-Profit
- Chain
- Elderwood
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- August 1, 1976
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New York homes
Elderwood At Lockport carries 26 inspection points. That is fewer than 67% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
10 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Infection Control3D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Quality of Life and Care2D
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services2E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- B
Post nurse staffing information every day.
Resident Rights1D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary1D
- D
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspection history
2025-05-02
3 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2023-06-06
5 health deficiencies · 9 fire-safety deficiencies
Top issue: Nursing and Physician Services (2 deficiencies)
2021-07-30
2 health deficiencies · 3 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 28 min of nursing staff time a day, 40 min of it from a registered nurse.
This home
3 h 28 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 50% of nursing staff and 56% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$113,320 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-03-13 | Fine | $19,135 |
| 2025-05-02 | Fine | $94,185 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts better | 1.1 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts better | 0.5 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better | 99.1% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine50.5 pts worse | 44.7% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts worse | 4.0% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms5.2 pts better | 14.9% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.1 pts worse | 6.8% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.3 pts worse | 13.5% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medicationAbout the same | 13.7% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2.5 pts worse | 13.6% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7.3 pts worse | 21.0% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.8 pts worse | 2.3% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.8 pts worse | 2.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence12.7 pts worse | 31.3% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers7.8 pts worse | 14.3% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.7 pts better | 86.3% | 77.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5.9 pts better | 3.5% | 9.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse | 1.4% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.8 pts worse | 78.1% | 78.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.2 pts worse | 24.8% | 20.6% | 23.4% |
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Who owns and runs it
9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| 104 Old Niagara Road Operating Holdco, LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Cole, Warren | 5% Or Greater Indirect Ownership Interest · Individual | 50% | 18 facilities |
| Cole, Warren | Corporate Officer · Individual | 0% | 18 facilities |
| Cole, Warren | Operational/Managerial Control · Individual | 0% | 18 facilities |
| Quillard, Philip | Corporate Officer · Individual | 0% | 9 facilities |
| Quillard, Philip | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Rubin, Jeffrey | Corporate Officer · Individual | 0% | 18 facilities |
| Rubin, Jeffrey | Operational/Managerial Control · Individual | 0% | 18 facilities |
| Setlock, Shane | W-2 Managing Employee · Individual | 0% | 3 facilities |
·
Fire safety
15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7E
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems3E
- E
Have generator or other power source capable of supplying service within 10 seconds.
- E
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper medical gas storage and administration areas.
Egress3E
- E
Meet other general requirements.
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous2E
- E
Have simulated fire drills held at unexpected times.
- D
Have restrictions on the use of portable space heaters.
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Other homes nearby
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Lockport Rehab & Health Care Center
Lockport, NY · Maximus Healthcare Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 48 min
- Fines
- $0
-
Absolut Center for Nursing and Rehabilitation at G
Gasport, NY · Absolut Care
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 18 min
- Fines
- $8,281
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Newfane Rehab & Health Care Center
Newfane, NY · Maximus Healthcare Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 2 h 58 min
- Fines
- $0