18 health deficiencies
Top issue: Resident Assessment and Care Planning (4 deficiencies)
16 fire-safety deficiencies
Top issue: Smoke (8 deficiencies)
Hayward, CA
2-star overall rating with 2-star inspections with abuse icon flag with $39,060 in total fines with 18 recent health deficiencies with 16 fire-safety deficiencies in the latest cycle
27350 Tampa Avenue, Hayward, CA
(510) 783-8150
Overall
2 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
121
Certified beds
Average residents
118
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Spyglass Healthcare
Operator or chain grouping
Approved since
1973-05-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Staffing
RN hours / resident day
0.64
Registered nurse staffing
LPN hours / resident day
0.74
Licensed practical nurse staffing
Aide hours / resident day
2.52
Nurse aide staffing
Weekend hours
3.66
Weekend nurse staffing
RN turnover
35%
Annual RN turnover
Total nurse turnover
27%
Annual nurse turnover
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.5 |
2.3
0.8 pts better
|
1.9
0.4 pts better
|
Long Stay · 20240701-20250630 |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.4 |
1.6
0.2 pts better
|
1.8
0.4 pts better
|
Long Stay · 20240701-20250630 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
98.5%
1.5 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
98.2%
1.8 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% |
1.6%
1.6 pts better
|
3.3%
3.3 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who have depressive symptoms | 2.9% |
6.8%
3.9 pts better
|
11.4%
8.5 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who lose too much weight | 1.7% |
4.1%
2.4 pts better
|
5.4%
3.7 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 8.0% |
13.7%
5.7 pts better
|
19.6%
11.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antipsychotic medication | 26.1% |
14.2%
11.9 pts worse
|
16.7%
9.4 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.4%
0.4 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose ability to walk independently worsened | 1.2% |
11.0%
9.8 pts better
|
16.3%
15.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose need for help with daily activities has increased | 2.2% |
10.7%
8.5 pts better
|
14.9%
12.7 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.0%
1 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.2%
1.2 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 5.2% |
10.9%
5.7 pts better
|
19.8%
14.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with pressure ulcers | 13.3% |
4.7%
8.6 pts worse
|
5.1%
8.2 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.4% |
94.0%
4.4 pts better
|
81.7%
16.7 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who had an outpatient emergency department visit | 14.9% |
11.2%
3.7 pts worse
|
12.0%
2.9 pts worse
|
Short Stay · 20240701-20250630 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 3.2% |
1.5%
1.7 pts worse
|
1.6%
1.6 pts worse
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 98.7% |
93.2%
5.5 pts better
|
79.7%
19 pts better
|
Short Stay · 2024Q3-2025Q2 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 17.7% |
23.2%
5.5 pts better
|
23.9%
6.2 pts better
|
Short Stay · 20240701-20250630 |
Survey summary
Top issue: Resident Assessment and Care Planning (4 deficiencies)
16 fire-safety deficiencies
Top issue: Smoke (8 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
6 fire-safety deficiencies
Top issue: Emergency Preparedness (2 deficiencies)
Top issue: Resident Rights (9 deficiencies)
21 fire-safety deficiencies
Top issue: Emergency Preparedness (10 deficiencies)
Fire safety
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2024-10-16
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-10-16
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-10-16
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-16
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2024-10-16
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-16
Fire Safety
Use approved construction type or materials.
Corrected 2024-10-16
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-10-16
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-10-16
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-10-16
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-10-16
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-10-16
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-10-16
Fire Safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2024-10-16
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2024-10-16
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2024-10-16
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2021-07-29
Fire Safety
Provide emergency officials' contact information.
Corrected 2021-07-29
Fire Safety
Provide primary/alternate means for communication.
Corrected 2021-07-29
Fire Safety
Use approved construction type or materials.
Corrected 2021-07-29
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-07-29
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-07-29
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-10-10
Fire Safety
Have exits that are accessible at all times.
Corrected 2019-10-10
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2019-10-10
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-10-10
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-10-10
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2019-10-10
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2019-10-10
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2019-10-10
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2019-10-10
Fire Safety
Provide emergency officials' contact information.
Corrected 2019-10-10
Fire Safety
Provide primary/alternate means for communication.
Corrected 2019-10-10
Fire Safety
Conduct testing and exercise requirements.
Corrected 2019-10-10
Fire Safety
Implement emergency and standby power systems.
Corrected 2019-10-10
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2019-10-10
Fire Safety
Include a process for Emergency Preparedness collaboration.
Corrected 2019-10-10
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2019-10-10
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-10-10
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2019-10-10
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-10-10
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2019-10-10
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2019-10-10
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-08
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-07-07
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-07-07
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-20
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-10-30
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-30
Health
Dispose of garbage and refuse properly.
Corrected 2024-10-30
Health
Implement a program that monitors antibiotic use.
Corrected 2024-10-30
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-30
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-30
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-10-30
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-10-30
Health
Ensure each resident receives an accurate assessment.
Corrected 2024-10-30
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-10-30
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-10-30
Health
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-10-30
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-30
Health
Provide and implement an infection prevention and control program.
Corrected 2024-10-30
Health
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-10-30
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-02
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-17
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-29
Health
Keep residents' personal and medical records private and confidential.
Corrected 2024-02-29
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-29
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-29
Health
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2024-02-29
Health
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2024-02-29
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-02-29
Health
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2024-02-29
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-12-11
Health
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Corrected 2023-09-13
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-09-13
Health
Provide appropriate foot care.
Corrected 2023-06-25
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-23
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2021-08-17
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2021-08-17
Health
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2021-08-17
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-08-17
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-08-17
Health
Provide and implement an infection prevention and control program.
Corrected 2021-08-17
Health
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2021-08-17
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-08-17
Health
Assist a resident in gaining access to vision and hearing services.
Corrected 2021-08-17
Health
Observe each nurse aide's job performance and give regular training.
Corrected 2021-08-17
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-08-21
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-08-21
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-08-21
Health
Provide and implement an infection prevention and control program.
Corrected 2019-08-21
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2019-08-21
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-08-21
Health
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2019-08-21
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2019-08-21
Health
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2019-08-21
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2019-08-21
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-08-21
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-08-21
Penalties and ownership
Fine · fine $30,870
Fine
Fine · fine $8,190
Fine
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Corporate Officer · Individual
Corporate Officer · Individual
Nearby options
Hayward, CA
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Hayward, CA
4-star overall rating with 4-star inspections with 3 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle
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