Loves Park, IL

East Bank Center, LLC

4-star overall rating with 4-star inspections with 7 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

6131 Park Ridge Road, Loves Park, IL

(815) 633-6810

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

54

Certified beds

Average residents

27

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2004-08-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.16

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

1.37

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.83

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

5.36

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

2.53

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

4.73

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

1.04

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.39

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

1.07

CMS adjusted RN staffing hours

Adjusted total hours

4.94

CMS adjusted total nurse staffing hours

Case-mix index

1.49

Higher values indicate more complex resident acuity

RN turnover

58%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

65%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,732

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

15.54

Composite VBP score used to determine payment impact.

Payment multiplier

0.9815

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.79% · Performance 24.36% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.9

Baseline 5.75% · Performance 6.97% · Measure score 2.9 · Achievement 2.9 · Improvement 0

Total nurse turnover

0.67

Baseline 68.63% · Performance 63.49% · Measure score 0.67 · Achievement 0 · Improvement 0.67

Adjusted total nurse staffing

2.64

Baseline 3.37 hours · Performance 3.83 hours · Measure score 2.64 · Achievement 2.64 · Improvement 1.39

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.04%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 413 · Observed rate 11.14% · Lower 95% interval 9.12%
Discharge to community 63.02%
50.57%
12.5 pts better
Better than the National Rate · Eligible stays 439 · Observed rate 60.36% · Lower 95% interval 59.57%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 99.62%
95.27%
4.4 pts better
Numerator 264 · Denominator 265
Falls with major injury 0.75%
0.77%
About the same
Numerator 2 · Denominator 265
Discharge self-care score 64.74%
53.69%
11 pts better
Numerator 123 · Denominator 190
Discharge mobility score 65.26%
50.94%
14.3 pts better
Numerator 124 · Denominator 190
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 265 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.97%
7.12%
0.2 pts better
No Different than the National Rate · Eligible stays 252 · Observed rate 6.35% · Lower 95% interval 4.85%
Staff COVID-19 vaccination coverage 2.35%
8.2%
5.8 pts worse
Numerator 2 · Denominator 85
Staff flu vaccination coverage 59.29%
42%
17.3 pts better
Numerator 67 · Denominator 113
Discharge function score 59.47%
56.45%
3 pts better
Numerator 113 · Denominator 190
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 220 · Denominator 220
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 44 · Denominator 44
Resident COVID-19 vaccinations up to date 5.97%
25.2%
19.2 pts worse
Numerator 8 · Denominator 134

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
68.8%
31.2 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 19.9%
14.0%
5.9 pts worse
12.0%
7.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 19.9% · Observed 18.6% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
2.3%
1.4 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 0.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.6%
63.0%
35.6 pts better
79.7%
18.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 32.9%
26.2%
6.7 pts worse
23.9%
9 pts worse
Short Stay · 20240701-20250630 · Adjusted 32.9% · Observed 28.8% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-24 · Fire 2025-07-24

7 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-09-11 · Fire 2024-09-11

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2023-08-03 · Fire 2023-08-03

9 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-24

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-08-25

F · Potential for more than minimal harm 2025-07-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-25

F · Potential for more than minimal harm 2025-07-24

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-08-29

E · Potential for more than minimal harm 2025-07-24

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-24

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-08-05

E · Potential for more than minimal harm 2025-07-24

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-08-28

F · Potential for more than minimal harm 2024-10-22

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-10-23

E · Potential for more than minimal harm 2024-10-22

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-10-23

E · Potential for more than minimal harm 2024-10-22

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-10-23

F · Potential for more than minimal harm 2024-09-11

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2024-10-01

F · Potential for more than minimal harm 2024-09-11

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2024-10-04

F · Potential for more than minimal harm 2024-09-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-11

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-10-01

E · Potential for more than minimal harm 2024-09-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-18

E · Potential for more than minimal harm 2024-09-11

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-10-16

E · Potential for more than minimal harm 2024-09-11

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-11

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-09-11

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-10-01

F · Potential for more than minimal harm 2023-08-03

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-09-03

F · Potential for more than minimal harm 2023-08-03

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-03

F · Potential for more than minimal harm 2023-08-03

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-09-03

F · Potential for more than minimal harm 2023-08-03

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-09-03

F · Potential for more than minimal harm 2023-08-03

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-09-03

E · Potential for more than minimal harm 2023-08-03

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-03

E · Potential for more than minimal harm 2023-08-03

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-09-03

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-07-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-07

D · Potential for more than minimal harm 2025-07-24

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-08-07

D · Potential for more than minimal harm 2025-07-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-07

E · Potential for more than minimal harm 2025-06-26

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-07-02

D · Potential for more than minimal harm 2025-06-26

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-07-02

F · Potential for more than minimal harm 2025-04-03

F680 · Quality of Life and Care Deficiencies

Health

Ensure the activities program is directed by a qualified professional.

Corrected 2025-04-18

E · Potential for more than minimal harm 2025-04-03

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-04-18

D · Potential for more than minimal harm 2025-01-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-15

F · Potential for more than minimal harm 2024-09-11

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-09-11

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-09-11

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-09-11

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-09-11

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-09-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-02-06

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-02-06

D · Potential for more than minimal harm 2023-08-09

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-08-25

G · Actual harm 2023-08-03

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-08-24

F · Potential for more than minimal harm 2023-08-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-24

E · Potential for more than minimal harm 2023-08-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-24

D · Potential for more than minimal harm 2023-08-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-24

D · Potential for more than minimal harm 2023-08-03

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-08-24

D · Potential for more than minimal harm 2023-08-03

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-08-24

D · Potential for more than minimal harm 2023-08-03

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-08-24

Penalties and ownership

What sits behind the stars

$0 2023-08-03

Payment Denial

Payment Denial · denial start 2023-08-29 · 5 days

5 day denial

Ownership

Advanced Management Company

5% Or Greater Direct Ownership Interest · Organization

99% 1 facilities 2020-01-01
Advanced Management Company

Operational/Managerial Control · Organization

0% 1 facilities 2005-06-15
Dale, James

Corporate Officer · Individual

0% 1 facilities 2022-01-01
Palazzo, James

5% Or Greater Indirect Ownership Interest · Individual

0% 1 facilities 2005-06-15
Palazzo, James

Operational/Managerial Control · Individual

0% 1 facilities 2005-06-15
Palazzo, James

Corporate Officer · Individual

0% 1 facilities 2005-06-15

Nearby options

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2-star overall rating with 2-star inspections with abuse icon flag with $72,260 in total fines with 20 recent health deficiencies with 22 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$72,260
#2

River Bluff Nursing Home

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3-star overall rating with 4-star inspections with $10,199 in total fines with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$10,199
#3

Willows Health Center

Rockford, IL

4-star overall rating with 4-star inspections with $12,909 in total fines with 8 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
0 / 5
Fines
$12,909

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