West Point, MS

Dugan Memorial Home

2-star overall rating with 2-star inspections with abuse icon flag with 4 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

26894 East Main Street, West Point, MS

(662) 494-3640

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

54

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2005-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.77

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.89

Licensed practical nurse staffing · state 1.10 · national 0.87

Aide hours / resident day

3.30

Nurse aide staffing · state 2.48 · national 2.35

Total nurse hours

4.96

All reported nurse hours · state 4.21 · national 3.89

Licensed hours

1.66

RN + LPN hours · state 1.73 · national 1.54

Weekend hours

4.00

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.37 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.82

CMS adjusted RN staffing hours

Adjusted total hours

5.30

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,800

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.98

Composite VBP score used to determine payment impact.

Payment multiplier

0.9888

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.43% · Performance 21.49% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

6.40

Baseline 7.03% · Performance 5.92% · Measure score 6.40 · Achievement 6.40 · Improvement 4.95

Total nurse turnover

1.23

Baseline 58.67% · Performance 58.67% · Measure score 1.23 · Achievement 1.23 · Improvement 0

Adjusted total nurse staffing

6.37

Baseline 4.51 hours · Performance 4.89 hours · Measure score 6.37 · Achievement 6.37 · Improvement 2.50

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.72%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 94 · Observed rate 7.45% · Lower 95% interval 6.59%
Discharge to community 55.54%
50.57%
5 pts better
No Different than the National Rate · Eligible stays 79 · Observed rate 49.37% · Lower 95% interval 44.2%
Medicare spending per beneficiary 0.95
1.02
0.1 pts better
Drug regimen review with follow-up 97.33%
95.27%
2.1 pts better
Numerator 73 · Denominator 75
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 75
Discharge self-care score 51.11%
53.69%
2.6 pts worse
Numerator 23 · Denominator 45
Discharge mobility score 53.33%
50.94%
2.4 pts better
Numerator 24 · Denominator 45
Pressure ulcers or injuries, new or worsened 4%
2.29%
1.7 pts worse
Numerator 3 · Denominator 75 · Adjusted rate 3.57%
Healthcare-associated infections requiring hospitalization 5.92%
7.12%
1.2 pts better
No Different than the National Rate · Eligible stays 56 · Observed rate 1.79% · Lower 95% interval 2.87%
Staff COVID-19 vaccination coverage 0.97%
8.2%
7.2 pts worse
Numerator 1 · Denominator 103
Staff flu vaccination coverage 5.95%
42%
36 pts worse
Numerator 11 · Denominator 185
Discharge function score 55.56%
56.45%
0.9 pts worse
Numerator 25 · Denominator 45
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 44 · Denominator 44
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 4.76%
25.2%
20.4 pts worse
Numerator 2 · Denominator 42

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.4
0.2 pts better
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.1 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.7
2.9
1.2 pts better
1.8
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.7 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.0%
3 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.2%
3.2 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
1.6%
1.6 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 6.7%
6.1%
0.6 pts worse
5.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.9% · Q2 5.3% · Q3 4.7% · Q4 4.9% · 4Q avg 6.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.5%
24.4%
0.9 pts better
19.6%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.6% · Q2 23.7% · Q3 16.3% · Q4 21.4% · 4Q avg 23.5%
Percentage of long-stay residents who received an antipsychotic medication 13.1%
23.4%
10.3 pts better
16.7%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.6% · Q2 12.5% · Q3 8.3% · Q4 11.4% · 4Q avg 13.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.4%
22.8%
5.4 pts better
16.3%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 17.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.5%
20.6%
13.1 pts better
14.9%
7.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 3.0% · Q3 5.3% · Q4 5.1% · 4Q avg 7.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.5%
1.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
2.5%
2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.4% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.5%
21.4%
3.9 pts better
19.8%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.3% · Q2 20.6% · Q3 6.9% · Q4 23.3% · 4Q avg 17.5%
Percentage of long-stay residents with pressure ulcers 8.5%
6.9%
1.6 pts worse
5.1%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 8.3% · Q3 5.5% · Q4 13.3% · 4Q avg 8.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
87.9%
12.1 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 15.2%
15.3%
0.1 pts better
12.0%
3.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.2% · Observed 16.2% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.2%
2.6%
0.4 pts better
1.6%
0.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 4.3% · Q3 0.0% · 4Q avg 2.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
84.6%
15.4 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.9%
27.9%
About the same
23.9%
4 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.9% · Observed 26.5% · Expected 22.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-26 · Fire 2024-09-26

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-07-13 · Fire 2023-07-13

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2021-11-04 · Fire 2021-11-04

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-12

D · Potential for more than minimal harm 2024-09-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-11-12

F · Potential for more than minimal harm 2023-07-13

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-08-15

Inspection history

Recent health citations

G · Actual harm 2025-06-16

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-07

D · Potential for more than minimal harm 2024-09-26

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-11-12

D · Potential for more than minimal harm 2024-09-26

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-12

D · Potential for more than minimal harm 2024-09-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-12

D · Potential for more than minimal harm 2024-06-11

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-07-18

F · Potential for more than minimal harm 2023-07-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-15

D · Potential for more than minimal harm 2023-07-13

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-08-15

D · Potential for more than minimal harm 2023-07-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-15

D · Potential for more than minimal harm 2021-11-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-12-15

D · Potential for more than minimal harm 2021-11-04

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-12-15

D · Potential for more than minimal harm 2021-11-04

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2021-12-15

Penalties and ownership

What sits behind the stars

Ownership

Arthur, Allison

Operational/Managerial Control · Individual

0% 1 facilities 2022-09-19
Arthur, Allison

Corporate Director · Individual

0% 1 facilities 2022-09-19
Dugan Memorial Home, Inc.

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2002-03-01
Dugan Memorial Home, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2002-01-17
Vance, Christie

Operational/Managerial Control · Individual

0% 4 facilities 2020-03-23
Vance, Christie

Corporate Officer · Individual

0% 4 facilities 2020-03-23
Zuelzke, James

Operational/Managerial Control · Individual

0% 4 facilities 2020-06-29
Zuelzke, James

Corporate Officer · Individual

0% 4 facilities 2020-06-29

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