Federal inspection record · CMS data as of October 1, 2026

Dr Guy Gorman Sr Care Home

Highway 191 & Hospital Road, Chinle, AZ · (928) 674-5216

  • Cited for abuse (CMS abuse icon)
  • Special Focus Facility

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
80
Residents per day
53
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 10, 1997

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Arizona homes

Dr Guy Gorman Sr Care Home carries 196.5 inspection points. That is fewer than 0% of Arizona's 139 rated homes.

5★4★3★2★1★05102550100200inspection points → fewer is better on the leftThis home · 196.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

69 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 1 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 38 4 pts
E 19 8 pts
F 9 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. H

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 27, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 28, 2024

  2. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 27, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected October 28, 2024

  3. K

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 15, 2023 · Standard inspection · Quality of Life and Care · F684 · Corrected November 17, 2023

Everything else, by area of care

Resident Assessment and Care Planning14E
  1. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    July 25, 2025 · Complaint · F640 · Corrected November 20, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    July 25, 2025 · Standard · F641 · Corrected November 20, 2025

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 25, 2025 · Complaint · F657 · Corrected November 20, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 25, 2025 · Standard · F842 · Corrected November 20, 2025

  5. E

    Ensure each resident receives an accurate assessment.

    September 27, 2024 · Standard · F641 · Corrected October 28, 2024

  6. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 27, 2024 · Standard · F656 · Corrected October 28, 2024

  7. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    September 27, 2024 · Standard · F640 · Corrected October 28, 2024

  8. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    September 27, 2024 · Standard · F644 · Corrected October 28, 2024

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    September 27, 2024 · Standard · F657 · Corrected October 10, 2024

  10. E

    Ensure each resident receives an accurate assessment.

    September 15, 2023 · Standard · F641 · Corrected November 17, 2023

  11. D

    Assess the resident when there is a significant change in condition

    September 15, 2023 · Standard · F637 · Corrected November 17, 2023

  12. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    September 15, 2023 · Standard · F640 · Corrected November 17, 2023

  13. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    September 15, 2023 · Standard · F655 · Corrected November 17, 2023

  14. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 15, 2023 · Standard · F656 · Corrected November 17, 2023

Freedom from Abuse, Neglect, and Exploitation10E
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 7, 2026 · Complaint · F600 · Not yet marked corrected

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 7, 2026 · Complaint · F609 · Not yet marked corrected

  3. D

    Respond appropriately to all alleged violations.

    August 7, 2026 · Complaint · F610 · Not yet marked corrected

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 25, 2025 · Complaint · F609 · Corrected November 20, 2025

  5. D

    Respond appropriately to all alleged violations.

    July 25, 2025 · Complaint · F610 · Corrected November 20, 2025

  6. D

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    September 27, 2024 · Complaint · F606 · Corrected October 28, 2024

  7. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 27, 2024 · Complaint · F609 · Corrected October 28, 2024

  8. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 15, 2023 · Standard · F609 · Corrected November 17, 2023

  9. E

    Respond appropriately to all alleged violations.

    September 15, 2023 · Standard · F610 · Corrected November 17, 2023

  10. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    September 15, 2023 · Standard · F602 · Corrected November 17, 2023

Resident Rights9E
  1. E

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    August 7, 2026 · Complaint · F628 · Not yet marked corrected

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 25, 2025 · Complaint · F580 · Corrected November 20, 2025

  3. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    July 25, 2025 · Standard · F627 · Corrected November 20, 2025

  4. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 27, 2024 · Complaint · F623 · Corrected October 28, 2024

  5. E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 27, 2024 · Standard · F625 · Corrected October 28, 2024

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 27, 2024 · Standard · F550 · Corrected October 28, 2024

  7. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 15, 2023 · Standard · F623 · Corrected November 17, 2023

  8. E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 15, 2023 · Standard · F625 · Corrected November 17, 2023

  9. D

    Keep residents' personal and medical records private and confidential.

    September 15, 2023 · Standard · F583 · Corrected November 17, 2023

Nursing and Physician Services8F
  1. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    July 25, 2025 · Standard · F947 · Corrected January 22, 2026

  2. D

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    July 25, 2025 · Standard · F727 · Corrected November 20, 2025

  3. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 27, 2024 · Complaint · F725 · Corrected October 28, 2024

  4. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    September 27, 2024 · Complaint · F726 · Corrected October 28, 2024

  5. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    September 27, 2024 · Complaint · F947 · Corrected October 28, 2024

  6. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    September 27, 2024 · Complaint · F712 · Corrected October 28, 2024

  7. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    September 15, 2023 · Standard · F727 · Corrected January 1, 2024

  8. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    September 15, 2023 · Standard · F947 · Corrected November 17, 2023

Quality of Life and Care7F
  1. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    August 7, 2026 · Complaint · F742 · Not yet marked corrected

  2. F

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    July 25, 2025 · Complaint · F700 · Corrected January 22, 2026

  3. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 27, 2024 · Complaint · F684 · Corrected October 28, 2024

  4. E

    Provide or obtain dental services for each resident.

    September 27, 2024 · Standard · F791 · Corrected February 28, 2025

  5. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 27, 2024 · Standard · F686 · Corrected October 28, 2024

  6. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 27, 2024 · Standard · F690 · Corrected October 28, 2024

  7. D

    Provide enough food/fluids to maintain a resident's health.

    September 15, 2023 · Standard · F692 · Corrected November 17, 2023

Administration7F
  1. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    July 25, 2025 · Standard · F851 · Corrected November 20, 2025

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    July 25, 2025 · Standard · F868 · Corrected November 20, 2025

  3. D

    Provide training in compliance and ethics.

    July 25, 2025 · Standard · F946 · Corrected November 20, 2025

  4. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    September 27, 2024 · Complaint · F867 · Corrected October 28, 2024

  5. E

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    September 27, 2024 · Standard · F944 · Corrected October 28, 2024

  6. D

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    September 27, 2024 · Standard · F838 · Corrected October 28, 2024

  7. F

    Have a Compliance and Ethics Program.

    September 15, 2023 · Standard · F895 · Corrected November 17, 2023

Infection Control6F
  1. D

    Provide and implement an infection prevention and control program.

    July 25, 2025 · Standard · F880 · Corrected November 20, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 25, 2025 · Standard · F883 · Corrected January 22, 2026

  3. D

    Provide and implement an infection prevention and control program.

    September 27, 2024 · Complaint · F880 · Corrected October 28, 2024

  4. F

    Provide and implement an infection prevention and control program.

    January 11, 2024 · Complaint · F880 · Corrected February 1, 2024

  5. F

    Provide and implement an infection prevention and control program.

    September 15, 2023 · Standard · F880 · Corrected November 17, 2023

  6. F

    Implement a program that monitors antibiotic use.

    September 15, 2023 · Standard · F881 · Corrected November 17, 2023

Pharmacy Service3D
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    July 25, 2025 · Standard · F757 · Corrected November 20, 2025

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    September 27, 2024 · Standard · F757 · Corrected October 28, 2024

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 15, 2023 · Standard · F758 · Corrected November 17, 2023

Nutrition and Dietary2F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 27, 2024 · Standard · F812 · Corrected October 28, 2024

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 15, 2023 · Standard · F812 · Corrected November 17, 2023

Inspection history

  1. 2025-07-25

    22 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

  2. 2024-09-27

    26 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-09-15

    21 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

5

Fines and payment denials

$67,074 in federal fines on record over the past three years.

DatePenaltyAmount
2025-07-25Payment Denial · 90 day denial$0
2024-09-27Fine$67,074

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.6 pts worse3.11.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.2 pts better01.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.4 pts worse89.4%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts better98.2%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better1.0%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms3.7 pts better0.0%3.7%13.5%
Percentage of long-stay residents who lose too much weight2.4 pts better3.0%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication19.9 pts better1.5%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.7 pts better6.9%10.6%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.3 pts worse21.0%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased23.7 pts worse34.3%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder4.7 pts worse5.4%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.5%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14 pts worse34.3%20.3%18.3%
Percentage of long-stay residents with pressure ulcers0.6 pts worse4.9%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine23 pts worse69.6%92.6%82.3%

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness4F
  1. F

    Conduct testing and exercise requirements.

    September 27, 2024 · E39 · Corrected November 15, 2024

  2. F

    Establish staff and initial training requirements.

    September 15, 2023 · E37 · Corrected November 29, 2023

  3. F

    Conduct testing and exercise requirements.

    September 15, 2023 · E39 · Corrected November 29, 2023

  4. F

    Develop and maintain an Emergency Preparedness Program (EP).

    September 15, 2023 · E4 · Corrected November 29, 2023

·

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