Federal inspection record · CMS data as of October 1, 2026
Dover Care Center
537 Spring Street Suite 350, Dover, TN · (931) 232-6902
- Certified beds
- 88
- Residents per day
- 48
- Ownership
- For-Profit
- Chain
- Exceptional Living Centers
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 4, 1983
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Tennessee homes
Dover Care Center carries 13 inspection points. That is fewer than 77% of Tennessee's 300 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9 pts
- 4★ 9–17 pts
- 3★ 17–31 pts
- 2★ 31–61 pts
- 1★ over 61 pts
Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
16 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care4D
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning4D
- D
Ensure each resident receives an accurate assessment.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Freedom from Abuse, Neglect, and Exploitation3E
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Administration1D
- D
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights1D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2026-08-05
1 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2025-07-23
2 health deficiencies · 5 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2022-09-28
13 health deficiencies · 6 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 32 min of nursing staff time a day, 51 min of it from a registered nurse.
This home
3 h 32 min
Tennessee average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 42% of nursing staff and 29% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.8 pts worse | 2.4 | 1.6 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse | 1.7 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.9 pts worse | 81.6% | 89.5% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts worse | 89.4% | 93.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1 pts better | 2.3% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms11.8 pts worse | 26.7% | 14.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.1 pts worse | 7.1% | 6.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.7 pts better | 27.0% | 31.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.3 pts better | 16.7% | 17.0% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.9 pts worse | 21.3% | 15.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5 pts worse | 18.5% | 13.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.4% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.5 pts better | 1.2% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.4 pts worse | 19.4% | 19.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.3 pts better | 2.5% | 4.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.9 pts worse | 66.5% | 79.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.7 pts worse | 12.0% | 11.3% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1 pts worse | 2.7% | 1.7% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine27.3 pts worse | 51.9% | 79.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.7 pts worse | 23.3% | 22.6% | 23.4% |
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Who owns and runs it
13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Medical Rehabilitation Centers, LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 10 facilities |
| Campbell, Brenda | Operational/Managerial Control · Individual | 0% | 8 facilities |
| Campbell, Brenda | Adp Of The SNF · Individual | 0% | 8 facilities |
| Carter, Michael | Managing Control - Governing Body · Individual | 0% | 2 facilities |
| Carter, Michael | Adp Of The SNF · Individual | 0% | 2 facilities |
| Lexington Health Management LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 9 facilities |
| Townsend, Lucy | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Townsend, Lucy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Townsend, Lucy | Adp Of The SNF · Individual | 0% | 1 facilities |
| Watts, Amy | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 10 facilities |
| Watts, Walter | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 10 facilities |
| Watts, Walter | Corporate Officer · Individual | 0% | 10 facilities |
| Watts, Walter | Adp Of The SNF · Individual | 0% | 10 facilities |
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Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5F
- F
Provide properly protected cooking facilities.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous4F
- F
Have simulated fire drills held at unexpected times.
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D
Have restrictions on the use of portable space heaters.
- E
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems2D
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have power receptacles that are properly grounded.
Egress1D
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services1D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
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Other homes nearby
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- K
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-
Brigadier General Wendell H Gilbert Tn State Veter
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- 5 h 7 min
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-
Waverly Hills Post Acute
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