Rice Lake, WI

Dove Healthcare - Rice Lake

5-star overall rating with 5-star inspections with 3 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

910 Bear Paw Ave, Rice Lake, WI

(715) 234-2604

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

37

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Dove Healthcare

Operator or chain grouping

Approved since

2014-10-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

11 facilities

Chain averages 3 overall / 3 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.82

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.98

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

3.58

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

5.37

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.80

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

4.78

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.55

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.84

CMS adjusted RN staffing hours

Adjusted total hours

5.52

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

1,032

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

60.85

Composite VBP score used to determine payment impact.

Payment multiplier

1.0160

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.72

Baseline 17.48% · Performance 19.24% · Measure score 4.72 · Achievement 4.72 · Improvement 0

Healthcare-associated infections

4.23

Baseline 6.16% · Performance 6.57% · Measure score 4.23 · Achievement 4.23 · Improvement 0

Total nurse turnover

8.65

Baseline 52.24% · Performance 28.33% · Measure score 8.65 · Achievement 8.65 · Improvement 8.23

Adjusted total nurse staffing

6.74

Baseline 4.53 hours · Performance 5 hours · Measure score 6.74 · Achievement 6.74 · Improvement 3.24

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.14%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 79 · Observed rate 6.33% · Lower 95% interval 6.84%
Discharge to community 59.28%
50.57%
8.7 pts better
No Different than the National Rate · Eligible stays 72 · Observed rate 63.89% · Lower 95% interval 49.96%
Medicare spending per beneficiary 1.05
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 41 · Denominator 41
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 41
Discharge self-care score 73.68%
53.69%
20 pts better
Numerator 28 · Denominator 38
Discharge mobility score 65.79%
50.94%
14.9 pts better
Numerator 25 · Denominator 38
Pressure ulcers or injuries, new or worsened 4.88%
2.29%
2.6 pts worse
Numerator 2 · Denominator 41 · Adjusted rate 5.53%
Healthcare-associated infections requiring hospitalization 6.57%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 44 · Observed rate 2.27% · Lower 95% interval 3.41%
Staff COVID-19 vaccination coverage 0.93%
8.2%
7.3 pts worse
Numerator 1 · Denominator 107
Staff flu vaccination coverage 43.42%
42%
1.4 pts better
Numerator 66 · Denominator 152
Discharge function score 81.58%
56.45%
25.1 pts better
Numerator 31 · Denominator 38
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 25 · Denominator 25
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.5
1.6
1.1 pts better
1.9
1.4 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.8 · Expected 2.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
2.2
0.4 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 2.8 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
95.0%
0.4 pts worse
95.5%
0.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.6%
Percentage of long-stay residents experiencing one or more falls with major injury 6.0%
3.2%
2.8 pts worse
3.3%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 4.3% · Q4 0.0% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.2%
5.0%
3.8 pts better
11.4%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q4 4.3% · 4Q avg 1.2%
Percentage of long-stay residents who lose too much weight 4.9%
4.9%
About the same
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 25.0%
16.6%
8.4 pts worse
19.6%
5.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.7% · 4Q avg 25.0%
Percentage of long-stay residents who received an antipsychotic medication 1.8%
16.7%
14.9 pts better
16.7%
14.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 31.4%
21.1%
10.3 pts worse
16.3%
15.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 31.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 37.3%
17.3%
20 pts worse
14.9%
22.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 46.4% · 4Q avg 37.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 9.6%
2.3%
7.3 pts worse
1.0%
8.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.7% · Q2 14.7% · 4Q avg 9.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
3.0%
3 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 38.1%
25.5%
12.6 pts worse
19.8%
18.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.3% · 4Q avg 38.1%
Percentage of long-stay residents with pressure ulcers 5.6%
5.5%
0.1 pts worse
5.1%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 3.1% · Q4 10.1% · 4Q avg 5.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
86.8%
12.5 pts better
81.7%
17.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.5% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.3%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 81.0%
82.2%
1.2 pts worse
79.7%
1.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 81.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-13 · Fire 2025-08-13

3 health deficiencies

Top issue: Resident Rights (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-06-13 · Fire 2024-06-13

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-06-14 · Fire 2023-06-14

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-13

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-08-14

E · Potential for more than minimal harm 2025-08-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-14

E · Potential for more than minimal harm 2025-08-13

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-08-14

E · Potential for more than minimal harm 2025-08-13

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-08-14

D · Potential for more than minimal harm 2025-08-13

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-08-14

D · Potential for more than minimal harm 2025-08-13

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-08-14

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-05

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2026-01-21

D · Potential for more than minimal harm 2025-08-13

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-09-03

D · Potential for more than minimal harm 2025-08-13

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-03

Penalties and ownership

What sits behind the stars

Ownership

Dove 8 Opco Holdco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 6 facilities 2024-01-01
Divine Hc Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2024-01-01
Goldner, David

Corporate Officer · Individual

0% 7 facilities 2024-01-01
Goldstar Capital Partners LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 11 facilities 2024-01-01
Goldstar Wisconsin Associates, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 8 facilities 2024-01-01
Goldstar-Divine Holdings Dove 8 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 6 facilities 2024-01-01
Kiley, Jeremy

Corporate Officer · Individual

0% 6 facilities 2024-01-01
Markovits, Isaak

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2024-01-01
Markovits, Isaak

Corporate Officer · Individual

0% 21 facilities 2024-01-01
Overlien, Hannah

W-2 Managing Employee · Individual

0% 1 facilities 2024-01-01
Richland, Ilan

5% Or Greater Indirect Ownership Interest · Individual

0% 20 facilities 2024-01-01
Sampson, Richard

Contracted Managing Employee · Individual

0% 2 facilities 2024-01-01

Nearby options

Other facilities in reach

#1

Heritage Lakeside

Rice Lake, WI

1-star overall rating with 1-star inspections with $115,181 in total fines with 21 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$115,181
#2

Barron Care And Rehabilitation

Barron, WI

2-star overall rating with 2-star inspections with $7,446 in total fines with 16 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$7,446
#3

Care And Rehab - Cumberland

Cumberland, WI

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 14 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0

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