Federal inspection record · CMS data as of October 1, 2026
Dove Healthcare - Osseo
51019 Ridge View Road, Osseo, WI · (715) 597-2493
- Certified beds
- 46
- Residents per day
- 36
- Ownership
- For-Profit
- Chain
- Dove Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 1, 2013
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Wisconsin homes
Dove Healthcare - Osseo carries 33 inspection points. That is fewer than 70% of Wisconsin's 321 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–11 pts
- 4★ 11–37 pts
- 3★ 37–76 pts
- 2★ 76–130.75 pts
- 1★ over 130.75 pts
Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
9 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care5E
- E
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- E
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service1F
- F
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control1F
- F
Provide and implement an infection prevention and control program.
Environmental1E
- E
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspection history
2026-02-25
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-11-27
0 health deficiencies · 3 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2023-10-18
5 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 38 min of nursing staff time a day, 1 h 4 min of it from a registered nurse.
This home
4 h 38 min
Wisconsin average
4 h 15 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 58% of nursing staff and 62% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.1 pts better | 99.1% | 96.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 100.0% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better | 1.8% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6 pts better | 0.0% | 6.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.6 pts better | 1.3% | 4.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.6 pts worse | 24.4% | 16.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication15.9 pts better | 0.0% | 15.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened15.4 pts worse | 32.4% | 17.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.6 pts better | 13.2% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 1.5% | 1.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.8 pts better | 0.9% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.1 pts worse | 36.7% | 23.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.6 pts better | 1.3% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine22.7 pts worse | 64.2% | 86.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit9.8 pts worse | 25.4% | 15.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.3 pts worse | 75.9% | 82.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission12.3 pts better | 10.2% | 22.5% | 23.4% |
·
Who owns and runs it
12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Dickson, Erik | Contracted Managing Employee · Individual | 0% | 3 facilities |
| Divine Hc Holdco LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Dove 8 Opco Holdco LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 6 facilities |
| Franks, Benjamin | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Goldner, David | Corporate Officer · Individual | 0% | 7 facilities |
| Goldstar Capital Partners LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 11 facilities |
| Goldstar Wisconsin Associates, LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Goldstar-Divine Holdings Dove 8 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 6 facilities |
| Kiley, Jeremy | Corporate Officer · Individual | 0% | 6 facilities |
| Markovits, Isaak | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 20 facilities |
| Markovits, Isaak | Corporate Officer · Individual | 0% | 20 facilities |
| Richland, Ilan | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 20 facilities |
·
Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Miscellaneous3F
- C
Have simulated fire drills held at unexpected times.
- C
Provide a written emergency evacuation plan.
- F
Have simulated fire drills held at unexpected times.
Smoke2E
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- C
Have approved installation, maintenance and testing program for fire alarm systems.
Egress1E
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
·
Other homes nearby
-
Augusta Health And Rehabilitation
Augusta, WI
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- —
- Fines
- $0
-
Pigeon Falls Hcc
Pigeon Falls, WI
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 53 min
- Fines
- $0
-
Trempealeau Cty Hcc Imd
Whitehall, WI
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 9 min
- Fines
- $0