Federal inspection record · CMS data as of October 1, 2026
Douglas Jacobson State Veterans Nursing Home
21281 Grayton Terrace, Port Charlotte, FL · (941) 613-0919
- Certified beds
- 120
- Residents per day
- 114
- Ownership
- Government
- Chain
- Florida Department Of Veterans' Affairs
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- June 7, 2004
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Florida homes
Douglas Jacobson State Veterans Nursing Home carries 67 inspection points. That is fewer than 27% of Florida's 691 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–8 pts
- 4★ 8–25 pts
- 3★ 25–46 pts
- 2★ 46–85 pts
- 1★ over 85 pts
Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
20 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (5)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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G
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care6E
- E
Provide activities to meet all resident's needs.
- E
Ensure the activities program is directed by a qualified professional.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights3D
- D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation3E
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E
Protect each resident from the wrongful use of the resident's belongings or money.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services2D
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning1E
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspection history
2024-09-06
5 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2023-06-02
11 health deficiencies · 7 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)
2021-10-07
4 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 36 min of nursing staff time a day, 1 h 7 min of it from a registered nurse.
This home
4 h 36 min
Florida average
3 h 51 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 53% of nursing staff and 26% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$139,652 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-09-03 | Fine | $12,745 |
| 2026-09-03 | Fine | $12,745 |
| 2025-06-25 | Fine | $7,660 |
| 2025-06-25 | Fine | $8,490 |
| 2025-06-25 | Fine | $18,425 |
| 2025-02-11 | Fine | $46,937 |
| 2024-09-06 | Fine | $5,346 |
| 2024-09-06 | Fine | $11,333 |
| 2024-09-06 | Fine | $15,971 |
| 2024-09-06 | Payment Denial · 34 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.9 pts better | 1.1 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.8 pts worse | 2.9 | 1.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better | 100.0% | 98.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better | 100.0% | 99.4% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts worse | 3.8% | 2.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms4.4 pts better | 1.0% | 5.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.7 pts better | 4.8% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9.6 pts worse | 23.5% | 13.9% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication17.3 pts worse | 26.0% | 8.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened8.5 pts worse | 16.9% | 8.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.1 pts worse | 13.4% | 8.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.9 pts worse | 2.2% | 0.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection4.1 pts worse | 4.7% | 0.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.5 pts worse | 19.0% | 9.5% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts worse | 5.6% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.4 pts better | 100.0% | 95.6% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication8.9 pts worse | 10.3% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.6 pts worse | 95.7% | 96.3% | 80.1% |
·
Who owns and runs it
6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Carter, Alfred | Corporate Director · Individual | 0% | 6 facilities |
| Gaylord, Brandy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mallard, Lindsay | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Williams, Keith | Adp Of The SNF · Individual | 0% | 1 facilities |
| Wurster, Joceylyn | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Wurster, Joceylyn | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4F
- E
Provide properly protected cooking facilities.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Install corridor and hallway doors that block smoke.
Emergency Preparedness3F
- F
Develop and maintain an Emergency Preparedness Program (EP).
- D
List the names and contact information of those in the facility.
- D
Provide emergency officials' contact information.
Gas, Vacuum, and Electrical Systems3F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure proper usage of power strips and extension cords.
- F
Have proper medical gas storage and administration areas.
Miscellaneous2F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress1F
- F
Install emergency lighting that can last at least 1 1/2 hours.
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Other homes nearby
-
Village Place Healthcare And Rehabilitation Center
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-
Sun Harbor Healthcare
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-
Charlotte Bay Rehab And Care Center
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