Town And Country, MO

Delmar Gardens West

3-star overall rating with 3-star inspections with $22,623 in total fines with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

13550 South Outer 40 Road, Town And Country, MO

(314) 878-1330

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

321

Certified beds

Average residents

182

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Delmar Gardens

Operator or chain grouping

Approved since

1972-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.44

Registered nurse staffing

LPN hours / resident day

0.77

Licensed practical nurse staffing

Aide hours / resident day

2.64

Nurse aide staffing

Weekend hours

3.71

Weekend nurse staffing

RN turnover

36%

Annual RN turnover

Total nurse turnover

33%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.1
0.9 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.9
2.3
1.4 pts better
1.8
0.9 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 82.7%
84.8%
2.1 pts worse
93.4%
10.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.5%
90.9%
2.6 pts better
95.5%
2 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.4%
4.1%
0.3 pts worse
3.3%
1.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.1%
14.7%
13.6 pts better
11.4%
10.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.8%
5.5%
0.7 pts better
5.4%
0.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.5%
25.3%
3.8 pts better
19.6%
1.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 24.2%
25.0%
0.8 pts better
16.7%
7.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 19.4%
20.3%
0.9 pts better
16.3%
3.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 15.4%
19.8%
4.4 pts better
14.9%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7%
1.4%
0.7 pts better
1.0%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.1%
2.6%
0.5 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 9.8%
18.1%
8.3 pts better
19.8%
10 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.4%
5.0%
0.4 pts worse
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.3%
66.4%
17.9 pts better
81.7%
2.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.9%
13.4%
4.5 pts better
12.0%
3.1 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 2.1%
2.2%
0.1 pts better
1.6%
0.5 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 74.8%
63.5%
11.3 pts better
79.7%
4.9 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.5%
25.3%
0.8 pts better
23.9%
0.6 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-11 · Fire 2025-04-11

8 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

6 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 2 Health 2023-11-17 · Fire 2023-11-17

15 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2020-01-15 · Fire 2020-01-15

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-11

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-05-13

F · Potential for more than minimal harm 2023-11-17

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2023-12-26

F · Potential for more than minimal harm 2023-11-17

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-12-26

F · Potential for more than minimal harm 2023-11-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-02-29

E · Potential for more than minimal harm 2023-11-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-29

E · Potential for more than minimal harm 2023-11-17

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-12-26

F · Potential for more than minimal harm 2020-01-15

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2020-02-21

F · Potential for more than minimal harm 2020-01-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2020-02-21

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-04-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-13

E · Potential for more than minimal harm 2025-04-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-13

D · Potential for more than minimal harm 2025-04-11

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-13

D · Potential for more than minimal harm 2025-04-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-13

D · Potential for more than minimal harm 2025-04-11

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-05-13

D · Potential for more than minimal harm 2025-04-11

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-05-13

D · Potential for more than minimal harm 2024-10-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-30

D · Potential for more than minimal harm 2024-10-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-30

F · Potential for more than minimal harm 2024-08-21

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-10-04

D · Potential for more than minimal harm 2024-08-21

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-30

D · Potential for more than minimal harm 2024-08-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-30

D · Potential for more than minimal harm 2024-04-29

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-03

D · Potential for more than minimal harm 2024-04-29

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-06-03

J · Immediate jeopardy 2024-04-02

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-03-24

E · Potential for more than minimal harm 2023-11-17

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-12-26

E · Potential for more than minimal harm 2023-11-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-26

D · Potential for more than minimal harm 2023-11-17

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-26

D · Potential for more than minimal harm 2023-11-17

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-26

D · Potential for more than minimal harm 2023-11-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-12-26

D · Potential for more than minimal harm 2023-11-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-12-26

G · Actual harm 2023-07-21

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-10

E · Potential for more than minimal harm 2020-01-15

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2020-03-02

E · Potential for more than minimal harm 2020-01-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-02-21

E · Potential for more than minimal harm 2020-01-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-03-02

Penalties and ownership

What sits behind the stars

$14,433 2024-04-02

Fine

Fine · fine $14,433

Fine

$8,190 2023-07-21

Fine

Fine · fine $8,190

Fine

Ownership

Delmar Gardens Enterprises Inc

5% Or Greater Direct Ownership Interest · Organization

100% 13 facilities 2003-03-07
Goldberg-Nom LLC

5% Or Greater Indirect Ownership Interest · Organization

25% 13 facilities 2003-03-07
Grossberg, Gabe

5% Or Greater Indirect Ownership Interest · Individual

16% 13 facilities 2003-03-07
Grossberg, George

5% Or Greater Indirect Ownership Interest · Individual

11% 13 facilities 2003-03-07
Gabe Grossberg And George Grossberg, Trustees Of The Henry And Barbara

5% Or Greater Indirect Ownership Interest · Organization

8% 13 facilities 2003-03-07
George Grossberg And Gabe Grossberg, Trustees Of The Henry And Barbara

5% Or Greater Indirect Ownership Interest · Organization

8% 13 facilities 2003-03-07
Non-Gst Family Trust Est U/W Of Israel Goldberg Fbo Janice Bitanski

5% Or Greater Indirect Ownership Interest · Organization

6% 13 facilities 2013-04-10
Non-Gst Family Trust Established U/W Of Israel Goldberg Fbo Harry Zvi

5% Or Greater Indirect Ownership Interest · Organization

6% 13 facilities 2013-04-10
Non-Gstfamily Trust Est U/W Israel Goldberg Fbo Diane Fredman

5% Or Greater Indirect Ownership Interest · Organization

6% 13 facilities 2013-04-10
Delmar Gardens Management Services Inc

Operational/Managerial Control · Organization

0% 13 facilities 2005-04-01
Grossberg, Gabe

Corporate Officer · Individual

0% 13 facilities 2003-03-07
Marx, Kenneth

Corporate Officer · Individual

0% 13 facilities 2019-04-02
Marx, Kenneth

W-2 Managing Employee · Individual

0% 13 facilities 2022-04-01
Oppenheimer, Howard

Corporate Officer · Individual

0% 13 facilities 2003-03-07
Taylor, Richard

W-2 Managing Employee · Individual

0% 3 facilities 2015-01-01

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