Federal inspection record · CMS data as of October 1, 2026
Deerfield Care Center, LLC
575 Hospital Rd, New Richmond, WI · (715) 243-3930
- CMS high-performer trophy
- Certified beds
- 50
- Residents per day
- 44
- Ownership
- Non-Profit
- Chain
- Presbyterian Homes & Services
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- November 1, 1977
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Wisconsin homes
Deerfield Care Center, LLC carries 28 inspection points. That is fewer than 74% of Wisconsin's 321 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–11 pts
- 4★ 11–37 pts
- 3★ 37–76 pts
- 2★ 76–130.75 pts
- 1★ over 130.75 pts
Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
13 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Nutrition and Dietary3F
- F
Dispose of garbage and refuse properly.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care3D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights2D
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Pharmacy Service1D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspection history
2026-02-18
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2024-11-27
6 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2023-09-20
4 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 23 min of nursing staff time a day, 1 h 26 min of it from a registered nurse.
This home
4 h 23 min
Wisconsin average
4 h 15 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 22% of nursing staff and 7% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.3 | 1.6 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 2.2 | 2.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4 pts better | 100.0% | 96.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 100.0% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse | 3.9% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.4 pts better | 5.6% | 6.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.9 pts better | 1.0% | 4.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.1 pts better | 12.7% | 16.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.8 pts worse | 16.7% | 15.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened16.9 pts worse | 33.9% | 17.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased9.2 pts worse | 25.0% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 2.0% | 1.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.1 pts better | 2.6% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.3 pts worse | 27.9% | 23.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.6 pts worse | 5.5% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.8 pts better | 93.7% | 86.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.3 pts better | 15.3% | 15.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.3 pts better | 91.5% | 82.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.2 pts worse | 22.7% | 22.5% | 23.4% |
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Who owns and runs it
20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Phm New Richmond Senior Housing Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Anderson, Jennifer | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Anderson, Jennifer | Adp Of The SNF · Individual | 0% | 4 facilities |
| Degear, David | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Degear, David | Adp Of The SNF · Individual | 0% | 2 facilities |
| Fletcher, Jonathan | Corporate Director · Individual | 0% | 18 facilities |
| Fletcher, Jonathan | Corporate Officer · Individual | 0% | 18 facilities |
| Fletcher, Jonathan | Operational/Managerial Control · Individual | 0% | 18 facilities |
| Fletcher, Jonathan | Adp Of The SNF · Individual | 0% | 18 facilities |
| Meyer, Mark | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Meyer, Mark | Adp Of The SNF · Individual | 0% | 21 facilities |
| Pederson, Mark | Corporate Director · Individual | 0% | 14 facilities |
| Peterson, Heidi | Corporate Director · Individual | 0% | 18 facilities |
| Peterson, Heidi | Corporate Officer · Individual | 0% | 18 facilities |
| Peterson, Heidi | Operational/Managerial Control · Individual | 0% | 18 facilities |
| Peterson, Heidi | Adp Of The SNF · Individual | 0% | 18 facilities |
| Phs Management, LLC | Operational/Managerial Control · Organization | 0% | 21 facilities |
| Phs Management, LLC | Adp Of The SNF · Organization | 0% | 21 facilities |
| Us Bank, N.a. | 5% Or Greater Mortgage Interest · Organization | 0% | 13 facilities |
| Us Bank, N.a. | 5% Or Greater Security Interest · Organization | 0% | 13 facilities |
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Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Miscellaneous2F
- C
Have simulated fire drills held at unexpected times.
- F
Have simulated fire drills held at unexpected times.
Smoke2F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems2F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- C
Meet requirements for the installation and maintenance of electrical systems.
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Other homes nearby
-
St Croix Health Center
New Richmond, WI
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 5 h 26 min
- Fines
- $0
-
Hammond Health Services
Hammond, WI · North Shore Healthcare
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 10 min
- Fines
- $0
-
The Estates At Linden LLC
Stillwater, MN · Monarch Healthcare Management
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 28 min
- Fines
- $0