Lowell, MA

D'Youville Senior Care

2-star overall rating with 2-star inspections with $10,517 in total fines with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

981 Varnum Avenue, Lowell, MA

(978) 458-4083

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

208

Certified beds

Average residents

201

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1990-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.27

Registered nurse staffing

LPN hours / resident day

1.32

Licensed practical nurse staffing

Aide hours / resident day

2.16

Nurse aide staffing

Weekend hours

3.52

Weekend nurse staffing

RN turnover

33%

Annual RN turnover

Total nurse turnover

37%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.9
About the same
1.9
About the same
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.5
0.3 pts worse
1.8
About the same
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.5%
92.2%
4.3 pts better
93.4%
3.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
94.8%
4.2 pts better
95.5%
3.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.1%
3.5%
1.6 pts worse
3.3%
1.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.0%
12.0%
11 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.1%
5.2%
1.1 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 22.4%
19.2%
3.2 pts worse
19.6%
2.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 21.6%
22.5%
0.9 pts better
16.7%
4.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 24.1%
17.7%
6.4 pts worse
16.3%
7.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.4%
17.6%
3.2 pts better
14.9%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
1.0%
0.1 pts better
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.2%
2.0%
0.2 pts worse
1.7%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.2%
21.7%
6.5 pts worse
19.8%
8.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 7.0%
4.6%
2.4 pts worse
5.1%
1.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.3%
77.1%
19.2 pts better
81.7%
14.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 15.8%
11.8%
4 pts worse
12.0%
3.8 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.3%
0.2 pts worse
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.8%
77.7%
17.1 pts better
79.7%
15.1 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 33.0%
25.8%
7.2 pts worse
23.9%
9.1 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-11 · Fire 2025-04-11

13 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-05-31 · Fire 2024-05-31

10 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-04-13 · Fire 2023-04-13

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-11

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2025-05-07

F · Potential for more than minimal harm 2025-04-11

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-05-07

F · Potential for more than minimal harm 2025-04-11

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2025-05-07

F · Potential for more than minimal harm 2025-04-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-07

F · Potential for more than minimal harm 2025-04-11

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-05-07

F · Potential for more than minimal harm 2025-04-11

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-05-07

E · Potential for more than minimal harm 2025-04-11

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-07

E · Potential for more than minimal harm 2023-04-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-06

D · Potential for more than minimal harm 2023-04-13

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-06

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-13

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2026-02-27

D · Potential for more than minimal harm 2026-01-13

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-02-13

D · Potential for more than minimal harm 2026-01-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-02-13

D · Potential for more than minimal harm 2025-12-04

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2025-12-31

E · Potential for more than minimal harm 2025-04-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-07

E · Potential for more than minimal harm 2025-04-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-05-02

D · Potential for more than minimal harm 2025-04-11

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-11

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-07

D · Potential for more than minimal harm 2024-08-21

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-25

E · Potential for more than minimal harm 2024-05-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-22

E · Potential for more than minimal harm 2024-05-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-06-22

D · Potential for more than minimal harm 2024-05-31

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-06-22

G · Actual harm 2023-04-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-21

E · Potential for more than minimal harm 2023-04-13

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-22

E · Potential for more than minimal harm 2023-04-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-05-22

D · Potential for more than minimal harm 2023-04-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-22

Penalties and ownership

What sits behind the stars

$10,517 2023-04-13

Fine

Fine · fine $10,517

Fine

Ownership

Altenweg, Mark

Operational/Managerial Control · Individual

0% 3 facilities 2007-09-07
Altenweg, Mark

Corporate Director · Individual

0% 3 facilities 2007-09-07
Altenweg, Mark

Corporate Officer · Individual

0% 3 facilities 2003-11-03
Altenweg, Mark

W-2 Managing Employee · Individual

0% 3 facilities 2007-09-07
Archambault, Jeanne

Operational/Managerial Control · Individual

0% 2 facilities 2011-04-18
Bresnick, Louis

Operational/Managerial Control · Individual

0% 2 facilities 2017-11-08
Brown, Thomas

Operational/Managerial Control · Individual

0% 4 facilities 2010-06-22
Clermont, Joaseph

Operational/Managerial Control · Individual

0% 1 facilities 2014-12-01
Cochran, Mark

Operational/Managerial Control · Individual

0% 2 facilities 2010-06-22
D'youville Leadership Solutions, Inc

Operational/Managerial Control · Organization

0% 2 facilities 2012-01-01
Ferrick, Michael

Operational/Managerial Control · Individual

0% 1 facilities 2017-05-08
Ferrick, Michael

W-2 Managing Employee · Individual

0% 1 facilities 2017-05-08
Frechette, Gerard

Operational/Managerial Control · Individual

0% 2 facilities 2013-02-28
Gori, Peter

Operational/Managerial Control · Individual

0% 2 facilities 2014-04-23
Harden, Diane

W-2 Managing Employee · Individual

0% 1 facilities 2006-08-25
Hoey, Amy

Operational/Managerial Control · Individual

0% 2 facilities 2012-03-29
Howard, Carol

Operational/Managerial Control · Individual

0% 2 facilities 2014-04-23
Knight, Margaret

Operational/Managerial Control · Individual

0% 2 facilities 2015-03-25
Larochelle, Steven

Operational/Managerial Control · Individual

0% 2 facilities 2014-04-23
Leblanc, Pauline

Operational/Managerial Control · Individual

0% 2 facilities 2013-02-28
Linnehan, James

Operational/Managerial Control · Individual

0% 1 facilities 2008-05-01
Malo, Prescille

Operational/Managerial Control · Individual

0% 2 facilities 2007-09-07
Martin, William

Operational/Managerial Control · Individual

0% 1 facilities 2015-03-25
Prendergast, Naomi

Operational/Managerial Control · Individual

0% 2 facilities 2004-01-26
Prendergast, Naomi

Corporate Director · Individual

0% 2 facilities 2007-09-07
Prendergast, Naomi

Corporate Officer · Individual

0% 2 facilities 2007-09-07
Prendergast, Naomi

W-2 Managing Employee · Individual

0% 2 facilities 2004-01-26
Ramirez, Judith

Operational/Managerial Control · Individual

0% 2 facilities 2013-02-28
Sutcliffe, Arthur

Operational/Managerial Control · Individual

0% 2 facilities 2013-02-28
Young, Robert

Operational/Managerial Control · Individual

0% 2 facilities 2015-03-25

Nearby options

Other facilities in reach

#1

Northwood Rehabilitation & Healthcare Center

Lowell, MA

1-star overall rating with 1-star inspections with $165,780 in total fines with 22 recent health deficiencies with 14 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$165,780
#2

D'youville Care For Advanced Therapy

Lowell, MA

5-star overall rating with 5-star inspections with 7 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#3

Fairhaven Healthcare Center

Lowell, MA

2-star overall rating with 2-star inspections with $15,030 in total fines with 13 recent health deficiencies with 23 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$15,030

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