Federal inspection record · CMS data as of October 1, 2026

Cypress Pointe Rehabilitation Center

2006 South 16th Street, Wilmington, NC · (910) 763-6271

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
90
Residents per day
73
Ownership
For-Profit
Chain
Sovereign Healthcare Holdings
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 1, 1976

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Cypress Pointe Rehabilitation Center carries 4 inspection points. That is fewer than 90% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 4 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

3 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 2 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care2E
  1. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 7, 2026 · Standard · F698 · Corrected May 10, 2026

  2. E

    Provide enough food/fluids to maintain a resident's health.

    February 22, 2024 · Standard · F692 · Corrected March 4, 2024

Resident Assessment and Care Planning1D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 20, 2025 · Standard · F842 · Corrected March 28, 2025

Inspection history

  1. 2026-05-07

    1 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  2. 2025-03-20

    1 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

  3. 2024-02-22

    1 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 40 min of nursing staff time a day, 45 min of it from a registered nurse.

This home

3 h 40 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 36% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse2.01.71.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.71.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.6 pts better100.0%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.5 pts better0.9%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms53.2 pts worse60.0%6.8%13.5%
Percentage of long-stay residents who lose too much weight5.1 pts better2.0%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.7 pts better13.4%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication4 pts better9.9%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10.7 pts better5.9%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.5 pts better7.5%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.6 pts better0.5%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.2 pts better9.7%19.9%18.3%
Percentage of long-stay residents with pressure ulcers3.5 pts better1.9%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.8 pts better99.3%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.4 pts better7.3%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better0.4%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.4 pts better99.5%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.4 pts better16.8%22.2%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Cronquist 2015 Family TrIndirect Ownership Interest · Organization0%36 facilities
Cronquist, RoyceOperational/Managerial Control · Individual0%43 facilities
Cronquist, RoyceAdp Of The SNF · Individual0%43 facilities
Forrai, AngelaOperational/Managerial Control · Individual0%1 facilities
Forrai, AngelaAdp Of The SNF · Individual0%1 facilities
Healthcare Financial Solutions LLC5% Or Greater Security Interest · Organization0%1 facilities
John J Notermann Business TrIndirect Ownership Interest · Organization0%34 facilities
Kelly, MichelleIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Melton, DonaldOperational/Managerial Control · Individual0%43 facilities
Melton, DonaldAdp Of The SNF · Individual0%43 facilities
Notermann, BrendaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Southern Healthcare Management LLCOperational/Managerial Control · Organization0%43 facilities
Southern Healthcare Management LLCAdp Of The SNF · Organization0%43 facilities
Sovereign Carolina Holdings LLCDirect Ownership Interest · Organization0%10 facilities
Sovereign Healthcare Holdings LLCOperational/Managerial Control · Organization0%27 facilities
Williams, MarkOperational/Managerial Control · Individual0%2 facilities
Williams, MarkAdp Of The SNF · Individual0%2 facilities

·

Fire safety

7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 7, 2026 · K372 · Corrected August 25, 2026

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 7, 2026 · K321 · Corrected August 25, 2026

  3. D

    Install an approved automatic sprinkler system.

    May 7, 2026 · K351 · Corrected August 25, 2026

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 22, 2024 · K321 · Corrected April 16, 2024

  5. D

    Install a fire alarm system that can be heard throughout the facility.

    February 22, 2024 · K341 · Corrected April 16, 2024

Egress1E
  1. E

    Have properly located and lighted "Exit" signs.

    May 7, 2026 · K293 · Corrected August 25, 2026

Gas, Vacuum, and Electrical Systems1D
  1. D

    Meet requirements for the installation and maintenance of electrical systems.

    March 20, 2025 · K911 · Corrected May 14, 2025

·

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