Jackson, TN

Cypress Grove Post Acute

3-star overall rating with 3-star inspections with $17,355 in total fines with 3 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

45 Forest Cove, Jackson, TN

(731) 424-4200

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

170

Certified beds

Average residents

88

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Links Healthcare Group

Operator or chain grouping

Approved since

2002-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

31 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.48

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

1.14

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

2.01

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.63

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.62

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.24

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.31

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.41

CMS adjusted RN staffing hours

Adjusted total hours

3.07

CMS adjusted total nurse staffing hours

Case-mix index

1.62

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

48%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,894

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

42.24

Composite VBP score used to determine payment impact.

Payment multiplier

0.9952

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

6.13

Baseline 9.35% · Performance 6.46% · Measure score 6.13 · Achievement 4.59 · Improvement 6.13

Total nurse turnover

6.55

Baseline 55.95% · Performance 36.92% · Measure score 6.55 · Achievement 6.55 · Improvement 5.62

Adjusted total nurse staffing

0

Baseline 3.32 hours · Performance 3.05 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.06%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 37 · Observed rate 16.22% · Lower 95% interval 7.81%
Discharge to community 38.49%
50.57%
12.1 pts worse
No Different than the National Rate · Eligible stays 32 · Observed rate 25% · Lower 95% interval 27.44%
Medicare spending per beneficiary 1.18
1.02
0.2 pts worse
Drug regimen review with follow-up 93.94%
95.27%
1.3 pts worse
Numerator 31 · Denominator 33
Falls with major injury 3.03%
0.77%
2.3 pts worse
Numerator 1 · Denominator 33
Discharge self-care score 63.64%
53.69%
10 pts better
Numerator 14 · Denominator 22
Discharge mobility score 40.91%
50.94%
10 pts worse
Numerator 9 · Denominator 22
Pressure ulcers or injuries, new or worsened 3.03%
2.29%
0.7 pts worse
Numerator 1 · Denominator 33 · Adjusted rate 2.33%
Healthcare-associated infections requiring hospitalization 6.46%
7.12%
0.7 pts better
No Different than the National Rate · Eligible stays 27 · Observed rate 3.7% · Lower 95% interval 3.43%
Staff COVID-19 vaccination coverage 84.62%
8.2%
76.4 pts better
Numerator 99 · Denominator 117
Staff flu vaccination coverage 14.79%
42%
27.2 pts worse
Numerator 21 · Denominator 142
Discharge function score 45.45%
56.45%
11 pts worse
Numerator 10 · Denominator 22
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.6
0.3 pts worse
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 2.0 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.3
1.6
0.3 pts better
1.8
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.4 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
89.9%
9.4 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.1% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.5%
5.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.5%
3.6%
1.1 pts better
3.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 2.9% · Q3 1.4% · Q4 1.3% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 99.6%
11.8%
87.8 pts worse
11.4%
88.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.6% · Q4 100.0% · 4Q avg 99.6%
Percentage of long-stay residents who lose too much weight 2.7%
6.2%
3.5 pts better
5.4%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 4.8% · Q4 4.3% · 4Q avg 2.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 40.4%
32.2%
8.2 pts worse
19.6%
20.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 43.3% · Q2 40.0% · Q3 38.5% · Q4 40.0% · 4Q avg 40.4%
Percentage of long-stay residents who received an antipsychotic medication 23.7%
18.1%
5.6 pts worse
16.7%
7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.0% · Q2 27.9% · Q3 25.5% · Q4 20.4% · 4Q avg 23.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.3%
19.9%
14.6 pts better
16.3%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 10.7% · Q3 0.0% · Q4 0.0% · 4Q avg 5.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.4%
15.3%
10.9 pts better
14.9%
10.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 5.0% · Q3 6.5% · Q4 0.0% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.9%
0.9%
1 pts worse
1.0%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 2.0% · Q3 1.2% · Q4 1.8% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
1.9%
0.8 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 1.5% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.6%
20.2%
2.6 pts better
19.8%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.6% · Q2 12.1% · Q3 21.9% · Q4 15.2% · 4Q avg 17.6%
Percentage of long-stay residents with pressure ulcers 6.0%
5.4%
0.6 pts worse
5.1%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 5.8% · Q3 5.2% · Q4 7.4% · 4Q avg 6.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.8%
79.6%
8.2 pts better
81.7%
6.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 68.9% · Q2 89.9% · Q3 95.8% · Q4 94.2% · 4Q avg 87.8%
Percentage of short-stay residents who had an outpatient emergency department visit 20.9%
11.2%
9.7 pts worse
12.0%
8.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 20.9% · Observed 21.2% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.6%
1.6 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.3%
79.8%
7.5 pts better
79.7%
7.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 11.5%
22.2%
10.7 pts better
23.9%
12.4 pts better
Short Stay · 20240701-20250630 · Adjusted 11.5% · Observed 12.1% · Expected 25.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-18 · Fire 2025-06-18

3 health deficiencies

Top issue: Infection Control (1 deficiency)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2022-07-14 · Fire 2022-07-14

15 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2019-10-31 · Fire 2019-10-31

6 health deficiencies

Top issue: Resident Rights (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-06-18

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-06-18

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2025-08-15

D · Potential for more than minimal harm 2022-07-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-08-04

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-18

D · Potential for more than minimal harm 2025-06-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-18

D · Potential for more than minimal harm 2025-06-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-18

G · Actual harm 2024-09-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-11

J · Immediate jeopardy 2022-07-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-06-08

J · Immediate jeopardy 2022-07-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-06-08

E · Potential for more than minimal harm 2022-07-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-14

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2022-08-04

E · Potential for more than minimal harm 2019-10-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-11-14

D · Potential for more than minimal harm 2019-10-31

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-11-14

D · Potential for more than minimal harm 2019-10-31

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-11-14

D · Potential for more than minimal harm 2019-10-31

F642 · Resident Assessment and Care Planning Deficiencies

Health

Ensure a qualified health professional conducts resident assessments.

Corrected 2019-11-14

D · Potential for more than minimal harm 2019-10-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-11-14

D · Potential for more than minimal harm 2019-10-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-11-14

Penalties and ownership

What sits behind the stars

$17,355 2024-09-25

Fine

Fine · fine $17,355

Fine

Ownership

Links Healthcare Group LLC

5% Or Greater Direct Ownership Interest · Organization

100% 29 facilities 2025-01-01
Rodriguez, Curtis

5% Or Greater Indirect Ownership Interest · Individual

47% 29 facilities 2025-01-01
Tilford, Toby

5% Or Greater Indirect Ownership Interest · Individual

47% 29 facilities 2025-01-01
45 Forest Cove Tn LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2025-01-01
Hammond, Jere

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01
Links Healthcare Group LLC

Operational/Managerial Control · Organization

0% 29 facilities 2024-12-26
Rodriguez, Curtis

Operational/Managerial Control · Individual

0% 29 facilities 2025-01-01
Sanders, Zabian

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Tilford, Toby

Operational/Managerial Control · Individual

0% 29 facilities 2025-01-01

Nearby options

Other facilities in reach

#1

West Tennessee Post Acute

Jackson, TN

3-star overall rating with 3-star inspections with 7 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0
#2

Mission Convalescent Home

Jackson, TN

3-star overall rating with 4-star inspections with 3 recent health deficiencies

Overall
3 / 5
Health
4 / 5
Staffing
1 / 5
Fines
$0
#3

Laurelwood Health Care Center

Jackson, TN

2-star overall rating with 2-star inspections with $126,516 in total fines with 7 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$126,516

Jump out

Supporting pages