Franklin Furnace, OH

Crystal Care Center Of Franklin Furnace

5-star overall rating with 5-star inspections with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

4734 Gallia Pike, Franklin Furnace, OH

(740) 354-9151

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

30

Certified beds

Average residents

28

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Hillstone Healthcare

Operator or chain grouping

Approved since

1995-04-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

0.72

Licensed practical nurse staffing

Aide hours / resident day

1.92

Nurse aide staffing

Weekend hours

3.04

Weekend nurse staffing

RN turnover

20%

Annual RN turnover

Total nurse turnover

52%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.2%
92.4%
2.8 pts better
93.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.5%
5.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 11.5%
3.3%
8.2 pts worse
3.3%
8.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 63.8%
26.1%
37.7 pts worse
11.4%
52.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.7%
6.2%
0.5 pts better
5.4%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 56.8%
25.4%
31.4 pts worse
19.6%
37.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 3.1%
11.5%
8.4 pts better
16.7%
13.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 10.7%
7.7%
3 pts worse
16.3%
5.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 4.6%
6.2%
1.6 pts better
14.9%
10.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
0.5%
0.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.1%
21.7%
6.6 pts better
19.8%
4.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.2%
3.7%
0.5 pts better
5.1%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 43.6%
78.1%
34.5 pts worse
81.7%
38.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-07 · Fire 2024-03-07

4 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-04-26 · Fire 2022-04-26

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2021-11-18 · Fire 2021-11-18

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-03-07

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-03-07

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-03-07

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-05

E · Potential for more than minimal harm 2022-04-26

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-05-27

E · Potential for more than minimal harm 2022-04-26

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-05-27

E · Potential for more than minimal harm 2022-04-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-05-27

F · Potential for more than minimal harm 2021-11-18

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-01-06

F · Potential for more than minimal harm 2021-11-18

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-01-06

E · Potential for more than minimal harm 2021-11-18

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-06-15

E · Potential for more than minimal harm 2021-11-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-06

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-05

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2026-01-15

D · Potential for more than minimal harm 2024-03-07

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-05

D · Potential for more than minimal harm 2024-03-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-05

D · Potential for more than minimal harm 2024-03-07

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-04-05

D · Potential for more than minimal harm 2022-04-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-26

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-26

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-05-27

D · Potential for more than minimal harm 2021-11-18

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2021-12-10

D · Potential for more than minimal harm 2021-11-18

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-12-10

D · Potential for more than minimal harm 2021-11-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-12-10

Penalties and ownership

What sits behind the stars

Ownership

Hillstone Healthcare Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 10 facilities 2017-09-01
Bergsten, Paul

5% Or Greater Indirect Ownership Interest · Individual

60% 10 facilities 2015-09-01
Dapore, Matthew

5% Or Greater Indirect Ownership Interest · Individual

40% 10 facilities 2015-09-01
Bergsten, Paul

Operational/Managerial Control · Individual

0% 10 facilities 2015-09-01
Bergsten, Paul

Corporate Director · Individual

0% 10 facilities 2015-09-01
Bergsten, Paul

Corporate Officer · Individual

0% 10 facilities 2015-09-01
Bergsten, Paul

Contracted Managing Employee · Individual

0% 10 facilities 2015-09-01
Dapore, Matthew

Operational/Managerial Control · Individual

0% 10 facilities 2015-09-01
Dapore, Matthew

Corporate Director · Individual

0% 10 facilities 2015-09-01
Dapore, Matthew

Corporate Officer · Individual

0% 10 facilities 2015-09-01
Wheaton, Anthony

Operational/Managerial Control · Individual

0% 2 facilities 2014-09-01
Wheaton, Anthony

Corporate Officer · Individual

0% 2 facilities 2014-09-01

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2-star overall rating with 2-star inspections with $13,309 in total fines with 14 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
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Staffing
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Fines
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