Cycle 1
Health 2020-01-15 · Fire 2020-01-15
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Mobile, AL
Crowne Health Care Of Springhill
4-star overall rating with 4-star inspections
3712 Dauphin St, Mobile, AL
(251) 304-3013
Overall
4 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
3 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
46
Certified beds
Average residents
44
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Crowne Health Care
Operator or chain grouping
Approved since
1994-02-02
CMS approved date
Coverage
Medicare
Participation flags
Chain footprint
18 facilities
Chain averages 4 overall / 4 health / 4 staffing / 3 quality stars
Changed ownership
No
Within the last 12 months
Family council
No
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
Hours and turnover
RN hours / resident day
1.18
Registered nurse staffing · state 0.64 · national 0.68
LPN hours / resident day
0.95
Licensed practical nurse staffing · state 0.78 · national 0.87
Aide hours / resident day
2.56
Nurse aide staffing · state 2.50 · national 2.35
Total nurse hours
4.69
All reported nurse hours · state 3.91 · national 3.89
Licensed hours
2.13
RN + LPN hours · state 1.42 · national 1.54
Weekend hours
3.93
Weekend nurse staffing · state 3.29 · national 3.43
Weekend RN hours
0.64
Weekend registered nurse coverage · state 0.36 · national 0.47
Physical therapist
0.10
Reported PT staffing · state 0.04 · national 0.07
Adjusted RN hours
1.12
CMS adjusted RN staffing hours
Adjusted total hours
4.47
CMS adjusted total nurse staffing hours
Case-mix index
1.44
Higher values indicate more complex resident acuity
RN turnover
46%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
46%
Annual nurse turnover · state 49% · national 46%
SNF VBP
Value-based purchasing
Program rank
3,179
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
45.59
Composite VBP score used to determine payment impact.
Payment multiplier
0.9988
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
0
Baseline 20.54% · Performance 22.04% · Measure score 0 · Achievement 0 · Improvement 0
Healthcare-associated infections
5.55
Baseline 7.46% · Performance 6.17% · Measure score 5.55 · Achievement 5.55 · Improvement 4.71
Total nurse turnover
5.21
Baseline 36.36% · Performance 42.37% · Measure score 5.21 · Achievement 5.21 · Improvement 0
Adjusted total nurse staffing
7.47
Baseline 4.88 hours · Performance 5.20 hours · Measure score 7.47 · Achievement 7.47 · Improvement 3.11
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.64% |
10.72%
0.1 pts better
|
No Different than the National Rate · Eligible stays 228 · Observed rate 8.77% · Lower 95% interval 7.63% |
| Discharge to community | 70.7% |
50.57%
20.1 pts better
|
Better than the National Rate · Eligible stays 223 · Observed rate 69.06% · Lower 95% interval 63.28% |
| Medicare spending per beneficiary | 0.79 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 98.73% |
95.27%
3.5 pts better
|
Numerator 155 · Denominator 157 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 157 |
| Discharge self-care score | 75.47% |
53.69%
21.8 pts better
|
Numerator 80 · Denominator 106 |
| Discharge mobility score | 64.15% |
50.94%
13.2 pts better
|
Numerator 68 · Denominator 106 |
| Pressure ulcers or injuries, new or worsened | 1.28% |
2.29%
1 pts better
|
Numerator 2 · Denominator 156 · Adjusted rate 1.44% |
| Healthcare-associated infections requiring hospitalization | 6.17% |
7.12%
1 pts better
|
No Different than the National Rate · Eligible stays 139 · Observed rate 3.6% · Lower 95% interval 3.44% |
| Staff COVID-19 vaccination coverage | 1.32% |
8.2%
6.9 pts worse
|
Numerator 1 · Denominator 76 |
| Staff flu vaccination coverage | 23.85% |
42%
18.1 pts worse
|
Numerator 31 · Denominator 130 |
| Discharge function score | 75.47% |
56.45%
19 pts better
|
Numerator 80 · Denominator 106 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 128 · Denominator 128 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 26 · Denominator 26 |
| Resident COVID-19 vaccinations up to date | 16.47% |
25.2%
8.7 pts worse
|
Numerator 14 · Denominator 85 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.0 |
2.0
About the same
|
1.9
0.1 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.1 · Expected 1.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.0 |
1.8
0.2 pts worse
|
1.8
0.2 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.3 · Expected 1.1 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 94.2% |
91.3%
2.9 pts better
|
93.4%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 96.4% · Q2 96.2% · Q3 95.8% · Q4 88.5% · 4Q avg 94.2% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 82.8% |
94.8%
12 pts worse
|
95.5%
12.7 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 82.8% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.0% |
3.4%
2.4 pts better
|
3.3%
2.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.0% |
1.3%
1.3 pts better
|
11.4%
11.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents who lose too much weight | 8.9% |
5.3%
3.6 pts worse
|
5.4%
3.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.5% |
24.9%
0.6 pts worse
|
19.6%
5.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.5% |
| Percentage of long-stay residents who received an antipsychotic medication | 26.8% |
22.8%
4 pts worse
|
16.7%
10.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 26.8% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.6%
0.6 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose need for help with daily activities has increased | 16.7% |
13.4%
3.3 pts worse
|
14.9%
1.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.7% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 8.9% |
1.3%
7.6 pts worse
|
1.0%
7.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 8.7% · Q3 10.3% · Q4 5.7% · 4Q avg 8.9% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 12.7% |
2.6%
10.1 pts worse
|
1.7%
11 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 15.4% · Q3 16.7% · Q4 20.0% · 4Q avg 12.7% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.8% |
13.5%
6.7 pts better
|
19.8%
13 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q4 13.5% · 4Q avg 6.8% |
| Percentage of long-stay residents with pressure ulcers | 5.8% |
5.7%
0.1 pts worse
|
5.1%
0.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 7.4% · Q3 5.4% · Q4 1.9% · 4Q avg 5.8% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 68.2% |
84.3%
16.1 pts worse
|
81.7%
13.5 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 80.0% · Q2 71.2% · Q3 54.3% · Q4 66.4% · 4Q avg 68.2% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 13.4% |
11.5%
1.9 pts worse
|
12.0%
1.4 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 13.4% · Observed 11.9% · Expected 9.9% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.9% |
2.1%
0.2 pts better
|
1.6%
0.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 0.9% · Q3 3.0% · Q4 1.9% · 4Q avg 1.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 72.0% |
80.3%
8.3 pts worse
|
79.7%
7.7 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 72.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 31.5% |
24.5%
7 pts worse
|
23.9%
7.6 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 31.5% · Observed 25.2% · Expected 19.0% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2018-11-08 · Fire 2018-11-08
1 health deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)
Cycle 3
Health 2017-10-19 · Fire 2017-10-19
2 health deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Fire safety
Fire-safety citations
F · Potential for more than minimal harm
2018-11-08
K325 · Smoke Deficiencies
Fire Safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2018-12-13
D · Potential for more than minimal harm
2018-11-08
K918 · Gas, Vacuum, and Electrical Systems Deficiencies
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2018-12-13
D · Potential for more than minimal harm
2017-10-19
K345 · Smoke Deficiencies
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2017-11-03
D · Potential for more than minimal harm
2017-10-19
K353 · Smoke Deficiencies
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2017-11-03
Inspection history
Recent health citations
D · Potential for more than minimal harm
2023-07-06
F580 · Resident Rights Deficiencies
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-08-10
F · Potential for more than minimal harm
2018-11-08
F814 · Nutrition and Dietary Deficiencies
Health
Dispose of garbage and refuse properly.
Corrected 2018-12-13
F · Potential for more than minimal harm
2017-10-19
F371 · Nutrition and Dietary Deficiencies
Health
Store, cook, and serve food in a safe and clean way.
Corrected 2017-11-23
Penalties and ownership
What sits behind the stars
Ownership
Crowne Operations, Inc
5% Or Greater Direct Ownership Interest · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
5% Or Greater Indirect Ownership Interest · Organization
Richard Bryan Jones Family Dynasty Trust #1
5% Or Greater Indirect Ownership Interest · Organization
Crowne Management, LLC
Operational/Managerial Control · Organization
Detamore, Amber
W-2 Managing Employee · Individual
Dunnam, Noel
Corporate Director · Individual
Dunnam, Noel
Corporate Officer · Individual
Jones, Joseph
Corporate Director · Individual
Jones, Richard
Corporate Director · Individual
Jones, Richard
Corporate Officer · Individual
Manning, Marcus
Corporate Director · Individual
Wilder, John
Corporate Director · Individual
Nearby options
Other facilities in reach
#1
Springhill Senior Residence
Mobile, AL
4-star overall rating with 4-star inspections with 4 fire-safety deficiencies in the latest cycle
#2
Palm Gardens Health And Rehabilitation, LLC
Mobile, AL
5-star overall rating with 5-star inspections with 4 fire-safety deficiencies in the latest cycle
#3
Ashland Place Health And Rehabilitation, LLC
Mobile, AL
3-star overall rating with 3-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
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