Sioux Center, IA

Crown Pointe Estates Care Center

4-star overall rating with 3-star inspections with $82,366 in total fines with 6 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

1400 7th Avenue SE, Sioux Center, IA

(712) 722-8305

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

99

Certified beds

Average residents

92

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1990-10-04

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.83

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.44

Licensed practical nurse staffing · state 0.57 · national 0.87

Aide hours / resident day

3.55

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

4.82

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.27

RN + LPN hours · state 1.30 · national 1.54

Weekend hours

4.21

Weekend nurse staffing · state 3.35 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.98

CMS adjusted RN staffing hours

Adjusted total hours

5.68

CMS adjusted total nurse staffing hours

Case-mix index

1.16

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

512

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

68.53

Composite VBP score used to determine payment impact.

Payment multiplier

1.0216

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

5.78

Performance 6.11% · Measure score 5.78 · Achievement 5.78 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

4.78

Baseline 57.95% · Performance 44.16% · Measure score 4.78 · Achievement 4.78 · Improvement 3.67

Adjusted total nurse staffing

10

Baseline 5.43 hours · Performance 5.83 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.41%
10.72%
0.7 pts worse
No Different than the National Rate · Eligible stays 67 · Observed rate 11.94% · Lower 95% interval 7.98%
Discharge to community 53.27%
50.57%
2.7 pts better
No Different than the National Rate · Eligible stays 34 · Observed rate 52.94% · Lower 95% interval 39.32%
Medicare spending per beneficiary 0.78
1.02
0.2 pts better
Drug regimen review with follow-up 78.26%
95.27%
17 pts worse
Numerator 18 · Denominator 23
Falls with major injury 4.35%
0.77%
3.6 pts worse
Numerator 1 · Denominator 23
Discharge self-care score 50%
53.69%
3.7 pts worse
Numerator 10 · Denominator 20
Discharge mobility score 65%
50.94%
14.1 pts better
Numerator 13 · Denominator 20
Pressure ulcers or injuries, new or worsened 13.04%
2.29%
10.8 pts worse
Numerator 3 · Denominator 23 · Adjusted rate 14.09%
Healthcare-associated infections requiring hospitalization 6.11%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 33 · Observed rate 0% · Lower 95% interval 2.83%
Staff COVID-19 vaccination coverage 2.3%
8.2%
5.9 pts worse
Numerator 4 · Denominator 174
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 70%
56.45%
13.5 pts better
Numerator 14 · Denominator 20
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.5
0.2 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 0.9 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
2.1
0.2 pts better
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.5 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.0%
6 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.2%
4.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 7.0%
3.7%
3.3 pts worse
3.3%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 7.9% · Q3 8.8% · Q4 7.0% · 4Q avg 7.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.3%
4.0%
3.7 pts better
11.4%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight 2.1%
4.9%
2.8 pts better
5.4%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.2% · Q3 1.2% · Q4 3.7% · 4Q avg 2.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.3%
20.6%
3.3 pts better
19.6%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.1% · Q2 16.7% · Q3 17.6% · Q4 16.9% · 4Q avg 17.3%
Percentage of long-stay residents who received an antipsychotic medication 18.9%
19.8%
0.9 pts better
16.7%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.7% · Q2 17.8% · Q3 18.6% · Q4 23.5% · 4Q avg 18.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.7%
18.5%
2.8 pts better
16.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 17.8% · Q3 13.2% · Q4 15.7% · 4Q avg 15.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.2%
18.3%
0.9 pts worse
14.9%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 24.1% · Q3 19.0% · Q4 17.5% · 4Q avg 19.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.2%
1.7%
0.5 pts better
1.0%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 1.2% · Q3 1.1% · Q4 1.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.7%
2.5%
1.2 pts worse
1.7%
2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 2.3% · Q3 3.3% · Q4 2.4% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.3%
26.0%
3.7 pts better
19.8%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.4% · Q2 26.1% · Q3 16.1% · Q4 17.3% · 4Q avg 22.3%
Percentage of long-stay residents with pressure ulcers 5.4%
4.3%
1.1 pts worse
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 1.6% · Q3 6.8% · Q4 9.4% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
84.3%
12.5 pts better
81.7%
15.1 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 96.8%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-26 · Fire 2025-06-26

6 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

7 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-08-01 · Fire 2024-08-01

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-05-11 · Fire 2023-05-11

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-07-08

F · Potential for more than minimal harm 2025-06-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-22

F · Potential for more than minimal harm 2025-06-26

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-03

F · Potential for more than minimal harm 2025-06-26

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-07-10

F · Potential for more than minimal harm 2025-06-26

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-07-03

F · Potential for more than minimal harm 2025-06-26

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-07-30

F · Potential for more than minimal harm 2025-06-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-06-25

F · Potential for more than minimal harm 2024-08-01

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-22

F · Potential for more than minimal harm 2024-08-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-14

F · Potential for more than minimal harm 2024-08-01

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-08-01

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-08-16

F · Potential for more than minimal harm 2024-08-01

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-08-22

E · Potential for more than minimal harm 2024-08-01

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-08-14

F · Potential for more than minimal harm 2023-05-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-17

F · Potential for more than minimal harm 2023-05-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-05-11

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-17

D · Potential for more than minimal harm 2023-05-11

K922 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use and maintenance of medical gas equipment.

Corrected 2023-05-17

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-26

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-26

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-26

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-23

E · Potential for more than minimal harm 2024-08-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

D · Potential for more than minimal harm 2023-09-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-24

E · Potential for more than minimal harm 2023-05-11

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-06-02

E · Potential for more than minimal harm 2023-05-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-11

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-11

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-11

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-02

Penalties and ownership

What sits behind the stars

$82,366 2023-06-22

Fine

Fine · fine $82,366

Fine

$0 2023-06-22

Payment Denial

Payment Denial · denial start 2023-06-30 · 57 days

57 day denial

Ownership

Bentsen, Karen

Operational/Managerial Control · Individual

0% 1 facilities 2019-12-16
Clemens, Robert

Operational/Managerial Control · Individual

0% 1 facilities 2000-08-01
Nelson, Cory

Corporate Officer · Individual

0% 1 facilities 2018-09-24
Richter, Crystal

Corporate Officer · Individual

0% 1 facilities 2022-09-01
Sioux Center Health

Operational/Managerial Control · Organization

0% 1 facilities 2022-12-09
Vonk, Kim

Operational/Managerial Control · Individual

0% 1 facilities 2018-10-01

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