Federal inspection record · CMS data as of October 1, 2026

Crowley Ridge Care Center

1204 North Outer Road, Dexter, MO · (573) 624-5557

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
90
Residents per day
46
Ownership
For-Profit
Chain
James & Judy Lincoln
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 21, 1993

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Missouri homes

Crowley Ridge Care Center carries 18 inspection points. That is fewer than 92% of Missouri's 479 rated homes.

5★4★3★2★1★+15 homes above 391.2505102550100200inspection points → fewer is better on the leftThis home · 18 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–54 pts
  • 3★ 54–93.75 pts
  • 2★ 93.75–159 pts
  • 1★ over 159 pts

Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

11 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 0 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    June 10, 2025 · Complaint · F602 · Corrected June 9, 2025

  2. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    February 10, 2025 · Complaint · F602 · Corrected January 31, 2025

Resident Assessment and Care Planning2D
  1. D

    Assess the resident when there is a significant change in condition

    March 20, 2025 · Standard · F637 · Corrected April 28, 2025

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    April 5, 2024 · Standard · F645 · Corrected May 19, 2024

Quality of Life and Care2D
  1. D

    Provide care or services that was trauma informed and/or culturally competent.

    March 20, 2025 · Standard · F699 · Corrected April 28, 2025

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 4, 2022 · Standard · F695 · Corrected November 30, 2022

Infection Control2F
  1. D

    Provide and implement an infection prevention and control program.

    April 5, 2024 · Standard · F880 · Corrected May 19, 2024

  2. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    November 4, 2022 · Standard · F882 · Corrected November 21, 2022

Pharmacy Service1D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    March 20, 2025 · Standard · F759 · Corrected April 28, 2025

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 5, 2024 · Standard · F812 · Corrected May 19, 2024

Nursing and Physician Services1D
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    April 5, 2024 · Standard · F947 · Corrected May 19, 2024

Inspection history

  1. 2025-03-20

    3 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  2. 2024-04-05

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  3. 2022-11-04

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 42 min of nursing staff time a day, 11 min of it from a registered nurse.

This home

3 h 42 min

Missouri average

3 h 24 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 54% of nursing staff and 80% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine16 pts better100.0%84.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.4 pts worse90.4%90.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3 pts worse7.0%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms18.8 pts better1.2%20.0%13.5%
Percentage of long-stay residents who lose too much weight6.6 pts worse11.7%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.5 pts worse31.1%25.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.6 pts worse29.1%23.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.1 pts better6.7%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.3 pts better13.1%17.4%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts worse1.7%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection3.2 pts worse5.4%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.3 pts better7.8%17.1%18.3%
Percentage of long-stay residents with pressure ulcers1.8 pts better2.6%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine32.8 pts better98.5%65.7%82.3%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Lincoln, James5% Or Greater Direct Ownership Interest · Individual50%53 facilities
Lincoln, Judy5% Or Greater Direct Ownership Interest · Individual50%52 facilities
Bysor, BrandonCorporate Director · Individual0%11 facilities
Drake, TimothyCorporate Officer · Individual0%18 facilities
Hensley, KristiW-2 Managing Employee · Individual0%1 facilities
N & R Of Dexter Inc5% Or Greater Direct Ownership Interest · Organization0%1 facilities
Stutts, CharlotteCorporate Officer · Individual0%15 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Install an approved automatic sprinkler system.

    March 20, 2025 · K351 · Corrected April 28, 2025

  2. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 20, 2025 · K372 · Corrected April 28, 2025

  3. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    November 4, 2022 · K321 · Corrected December 16, 2022

Egress2F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 5, 2024 · K211 · Corrected May 19, 2024

  2. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    November 4, 2022 · K211 · Corrected November 5, 2022

·

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