Federal inspection record · CMS data as of October 1, 2026

Crossings At East Lake Of Journey LLC, The

304 Fifth Avenue, Decatur, GA · (404) 373-6231

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
103
Residents per day
92
Ownership
For-Profit
Chain
Journey Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 1, 1989

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Georgia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Georgia homes

Crossings At East Lake Of Journey LLC, The carries 38 inspection points. That is fewer than 44% of Georgia's 354 rated homes.

5★4★3★2★1★+11 homes above 163.2505102550100inspection points → fewer is better on the leftThis home · 38 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Georgia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–24 pts
  • 3★ 24–39 pts
  • 2★ 39–67 pts
  • 1★ over 67 pts

Bars show every rated home in Georgia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

29 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 20 4 pts
E 2 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 4, 2023 · Standard inspection · Resident Assessment and Care Planning · F656 · Corrected November 28, 2023

  2. J

    Provide safe and appropriate respiratory care for a resident when needed.

    October 4, 2023 · Standard inspection · Quality of Life and Care · F695 · Corrected November 28, 2023

  3. J

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    October 4, 2023 · Standard inspection · Administration · F835 · Corrected November 28, 2023

Everything else, by area of care

Quality of Life and Care7F
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 14, 2026 · Standard · F677 · Corrected March 19, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 14, 2026 · Standard · F689 · Corrected March 19, 2026

  3. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    August 20, 2025 · Complaint · F693 · Corrected October 1, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 9, 2025 · Complaint · F677 · Corrected February 5, 2025

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    January 9, 2025 · Complaint · F688 · Corrected February 5, 2025

  6. F

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 4, 2023 · Standard · F689 · Corrected November 28, 2023

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    October 4, 2023 · Standard · F690 · Corrected November 28, 2023

Resident Rights5E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    January 14, 2026 · Standard · F558 · Corrected March 19, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    January 9, 2025 · Complaint · F558 · Corrected February 5, 2025

  3. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    January 9, 2025 · Complaint · F561 · Corrected February 5, 2025

  4. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 4, 2023 · Standard · F584 · Corrected November 28, 2023

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    October 4, 2023 · Standard · F554 · Corrected November 28, 2023

Resident Assessment and Care Planning5D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    January 14, 2026 · Standard · F644 · Corrected March 19, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 20, 2025 · Complaint · F656 · Corrected October 1, 2025

  3. D

    Ensure each resident receives an accurate assessment.

    January 9, 2025 · Complaint · F641 · Corrected February 5, 2025

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 9, 2025 · Complaint · F657 · Corrected February 5, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 9, 2025 · Complaint · F842 · Corrected February 5, 2025

Infection Control4F
  1. F

    Provide and implement an infection prevention and control program.

    January 14, 2026 · Complaint · F880 · Corrected March 19, 2026

  2. D

    Provide and implement an infection prevention and control program.

    August 20, 2025 · Complaint · F880 · Corrected October 1, 2025

  3. D

    Provide and implement an infection prevention and control program.

    January 9, 2025 · Complaint · F880 · Corrected February 5, 2025

  4. F

    Provide and implement an infection prevention and control program.

    October 4, 2023 · Standard · F880 · Corrected November 28, 2023

Pharmacy Service3D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 9, 2025 · Complaint · F761 · Corrected February 5, 2025

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 4, 2023 · Standard · F758 · Corrected November 28, 2023

  3. D

    Ensure that residents are free from significant medication errors.

    October 4, 2023 · Standard · F760 · Corrected November 28, 2023

Environmental1E
  1. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    March 7, 2025 · Complaint · F925 · Corrected April 2, 2025

Freedom from Abuse, Neglect, and Exploitation1F
  1. F

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    October 4, 2023 · Standard · F607 · Corrected November 28, 2023

Inspection history

  1. 2026-01-14

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2025-01-09

    13 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-10-04

    11 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 16 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 16 min

Georgia average

3 h 36 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$12,914 in federal fines on record over the past three years.

DatePenaltyAmount
2024-02-20Fine$3,798
2024-01-30Fine$9,116

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.92.11.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.31.81.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.3 pts better100.0%91.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.4 pts better100.0%94.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts better1.4%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms82.1 pts worse93.8%11.7%13.5%
Percentage of long-stay residents who lose too much weight1.6 pts better3.8%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.5 pts better7.0%20.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.6 pts better15.2%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.7 pts better7.0%13.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.6 pts better7.3%14.9%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts better0.0%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection2.4 pts better0.0%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.7 pts worse22.1%15.4%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts better5.0%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.6 pts better99.2%80.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.4 pts worse12.7%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better1.6%2.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine21.3 pts better100.0%78.7%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.4 pts better21.0%24.4%23.4%

·

Who owns and runs it

41 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
3 Bees Holdings LLCIndirect Ownership Interest · Organization0%18 facilities
Ajoj Holdings LLCIndirect Ownership Interest · Organization0%17 facilities
Baker, D'naeOperational/Managerial Control · Individual0%1 facilities
Baker, D'naeAdp Of The SNF · Individual0%1 facilities
Bees Family Irrevocable TrustIndirect Ownership Interest · Organization0%18 facilities
Bilbo, RichardOperational/Managerial Control · Individual0%12 facilities
Bilbo, RichardAdp Of The SNF · Individual0%12 facilities
Blue Ocean TrustIndirect Ownership Interest · Organization0%18 facilities
Conrad, CameronOperational/Managerial Control · Individual0%10 facilities
Conrad, CameronAdp Of The SNF · Individual0%10 facilities
Forbes, GregoryOperational/Managerial Control · Individual0%1 facilities
Forbes, GregoryAdp Of The SNF · Individual0%1 facilities
Frinks, TerenceOperational/Managerial Control · Individual0%10 facilities
Frinks, TerenceAdp Of The SNF · Individual0%10 facilities
Gafford, DexterOperational/Managerial Control · Individual0%1 facilities
Gafford, DexterAdp Of The SNF · Individual0%1 facilities
Johnson, JenniferOperational/Managerial Control · Individual0%14 facilities
Johnson, JenniferAdp Of The SNF · Individual0%14 facilities
Jones, AntonioOperational/Managerial Control · Individual0%11 facilities
Jones, AntonioAdp Of The SNF · Individual0%11 facilities
Journey Ox Ga Healthcare Holdings LLCIndirect Ownership Interest · Organization0%12 facilities
Journey Ox Ga Management LLCOperational/Managerial Control · Organization0%13 facilities
Journey Ox Ga Management LLCAdp Of The SNF · Organization0%13 facilities
Journey Ox Of Ga LLCDirect Ownership Interest · Organization0%8 facilities
King, PaulOperational/Managerial Control · Individual0%1 facilities
King, PaulAdp Of The SNF · Individual0%1 facilities
Mcguinness, BernardIndirect Ownership Interest · Individual0%26 facilities
Mcguinness, BernardManaging Control - Governing Body · Individual0%26 facilities
Mcguinness, BernardOperational/Managerial Control · Individual0%26 facilities
Mcguinness, BernardAdp Of The SNF · Individual0%26 facilities
Omara, JodyOperational/Managerial Control · Individual0%12 facilities
Omara, JodyAdp Of The SNF · Individual0%12 facilities
Robinson, TerenceOperational/Managerial Control · Individual0%1 facilities
Robinson, TerenceAdp Of The SNF · Individual0%1 facilities
Shasam Family TrustIndirect Ownership Interest · Organization0%18 facilities
Shasam Holdings LLCIndirect Ownership Interest · Organization0%17 facilities
Sillings, NikkiOperational/Managerial Control · Individual0%12 facilities
Sillings, NikkiAdp Of The SNF · Individual0%12 facilities
Summit Decatur LLCAdp Of The SNF · Organization0%1 facilities
Trammell, MatthewOperational/Managerial Control · Individual0%12 facilities
Trammell, MatthewAdp Of The SNF · Individual0%12 facilities

·

Fire safety

10 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    October 4, 2023 · K321 · Corrected November 28, 2023

  2. D

    Install an approved automatic sprinkler system.

    October 4, 2023 · K351 · Corrected November 28, 2023

  3. D

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    October 4, 2023 · K352 · Corrected November 28, 2023

  4. D

    Install corridor and hallway doors that block smoke.

    October 4, 2023 · K363 · Corrected November 28, 2023

  5. D

    Have properly sized and located compartments to protect residents from smoke.

    October 4, 2023 · K371 · Corrected November 28, 2023

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    October 4, 2023 · K511 · Corrected November 28, 2023

  2. D

    Have elevators that firefighters can control in the event of a fire.

    October 4, 2023 · K531 · Corrected November 28, 2023

Gas, Vacuum, and Electrical Systems2D
  1. D

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    October 4, 2023 · K916 · Corrected November 28, 2023

  2. D

    Ensure proper usage of power strips and extension cords.

    October 4, 2023 · K920 · Corrected November 28, 2023

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    October 4, 2023 · K211 · Corrected November 28, 2023

·

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