Brownwood, TX

Cross Country Healthcare Center

4-star overall rating with 4-star inspections with $22,084 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1514 Indian Creek Rd, Brownwood, TX

(325) 646-6529

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

94

Certified beds

Average residents

68

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Hamilton County Hospital District

Operator or chain grouping

Approved since

1991-10-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.44

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

0.98

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.38

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.81

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.42

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

3.42

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.54

CMS adjusted RN staffing hours

Adjusted total hours

4.62

CMS adjusted total nurse staffing hours

Case-mix index

1.13

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

5,054

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

37.56

Composite VBP score used to determine payment impact.

Payment multiplier

0.9908

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.96

Performance 19.60% · Measure score 3.96 · Achievement 3.96 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

4.21

Performance 6.58% · Measure score 4.21 · Achievement 4.21 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

3.1

Baseline 3.43 hours · Performance 3.96 hours · Measure score 3.1 · Achievement 3.1 · Improvement 1.76

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.67%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 44 · Observed rate 15.91% · Lower 95% interval 7.36%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 11 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.14
1.02
0.1 pts worse
Drug regimen review with follow-up 94.59%
95.27%
0.7 pts worse
Numerator 35 · Denominator 37
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 37
Discharge self-care score 41.67%
53.69%
12 pts worse
Numerator 10 · Denominator 24
Discharge mobility score 41.67%
50.94%
9.3 pts worse
Numerator 10 · Denominator 24
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 37 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.58%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 29 · Observed rate 3.45% · Lower 95% interval 3.45%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 93
Staff flu vaccination coverage 0%
42%
42 pts worse
Numerator 0 · Denominator 101
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 12 · Denominator 24
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 5%
25.2%
20.2 pts worse
Numerator 1 · Denominator 20

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
2.1
0.2 pts better
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 2.0 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.0
2.1
0.1 pts better
1.8
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.3 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
97.1%
1 pts better
93.4%
4.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 93.4% · 4Q avg 98.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.3%
97.9%
0.4 pts better
95.5%
2.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.3%
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.3%
1 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 3.5% · Q3 3.5% · Q4 4.9% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.0%
2.7%
1.7 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.4% · 4Q avg 1.0%
Percentage of long-stay residents who lose too much weight 2.6%
3.3%
0.7 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 0.0% · Q3 0.0% · Q4 2.1% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.8%
18.9%
5.1 pts better
19.6%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 24.1% · Q2 9.5% · Q3 8.5% · Q4 16.3% · 4Q avg 13.8%
Percentage of long-stay residents who received an antipsychotic medication 44.1%
10.8%
33.3 pts worse
16.7%
27.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 40.9% · Q3 38.7% · Q4 52.9% · 4Q avg 44.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 18.8%
15.4%
3.4 pts worse
16.3%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 40.2% · Q2 13.7% · Q3 11.6% · Q4 16.3% · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 22.2%
16.1%
6.1 pts worse
14.9%
7.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.0% · Q2 19.0% · Q3 19.6% · Q4 24.5% · 4Q avg 22.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.6%
15.0%
1.6 pts worse
19.8%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 20.3% · Q3 15.1% · Q4 14.9% · 4Q avg 16.6%
Percentage of long-stay residents with pressure ulcers 0.6%
4.2%
3.6 pts better
5.1%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
89.7%
7.1 pts better
81.7%
15.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 88.9% · 4Q avg 96.8%
Percentage of short-stay residents who had an outpatient emergency department visit 22.1%
12.0%
10.1 pts worse
12.0%
10.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 22.1% · Observed 28.6% · Expected 14.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.5%
1.5%
2 pts worse
1.6%
1.9 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 3.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.4%
88.0%
8.4 pts better
79.7%
16.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.7%
25.9%
0.2 pts better
23.9%
1.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.7% · Observed 25.7% · Expected 23.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-04 · Fire 2025-04-04

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 2 Health 2024-01-25 · Fire 2024-01-25

9 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2022-11-22 · Fire 2022-11-22

13 health deficiencies

Top issue: Administration (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-04

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2025-04-17

F · Potential for more than minimal harm 2025-04-04

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-04-17

F · Potential for more than minimal harm 2025-04-04

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-17

C · Minimal harm 2025-04-04

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-04-17

E · Potential for more than minimal harm 2024-01-25

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2024-02-23

C · Minimal harm 2024-01-25

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-25

Inspection history

Recent health citations

J · Immediate jeopardy 2025-04-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-24

F · Potential for more than minimal harm 2025-04-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-05

D · Potential for more than minimal harm 2025-04-04

F777 · Administration Deficiencies

Health

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-04-05

C · Minimal harm 2025-04-04

F680 · Quality of Life and Care Deficiencies

Health

Ensure the activities program is directed by a qualified professional.

Corrected 2025-04-05

D · Potential for more than minimal harm 2025-01-24

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-25

D · Potential for more than minimal harm 2025-01-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-25

D · Potential for more than minimal harm 2025-01-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-01-25

G · Actual harm 2024-01-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-26

F · Potential for more than minimal harm 2024-01-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-26

E · Potential for more than minimal harm 2024-01-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-26

E · Potential for more than minimal harm 2024-01-25

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-26

E · Potential for more than minimal harm 2024-01-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-26

D · Potential for more than minimal harm 2024-01-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-26

E · Potential for more than minimal harm 2023-07-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-20

F · Potential for more than minimal harm 2022-11-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-14

F · Potential for more than minimal harm 2022-11-22

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F941 · Administration Deficiencies

Health

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F942 · Resident Rights Deficiencies

Health

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F945 · Infection Control Deficiencies

Health

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Corrected 2022-12-14

E · Potential for more than minimal harm 2022-11-22

F946 · Administration Deficiencies

Health

Provide training in compliance and ethics.

Corrected 2022-12-14

D · Potential for more than minimal harm 2022-11-22

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-12-14

D · Potential for more than minimal harm 2022-11-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-12-14

Penalties and ownership

What sits behind the stars

$13,260 2025-04-04

Fine

Fine · fine $13,260

Fine

$8,824 2024-01-25

Fine

Fine · fine $8,824

Fine

$0 2024-01-25

Payment Denial

Payment Denial · denial start 2024-02-21 · 2 days

2 day denial

Ownership

Hamilton County Hospital District

5% Or Greater Direct Ownership Interest · Organization

100% 55 facilities 2021-09-01
Hooper, Grady

Corporate Officer · Individual

0% 61 facilities 2021-09-01
Mistretta, Cassandra

Operational/Managerial Control · Individual

0% 8 facilities 2021-09-01
Slp Brownwood, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2021-09-01

Nearby options

Other facilities in reach

#1

Pecan Bayou Nursing And Rehabilitation

Brownwood, TX

4-star overall rating with 4-star inspections with $48,415 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$48,415
#2

Songbird Lodge

Brownwood, TX

2-star overall rating with 3-star inspections with $10,210 in total fines with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$10,210
#3

Oak Ridge Manor

Brownwood, TX

4-star overall rating with 3-star inspections with $174,677 in total fines with 3 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$174,677

Jump out

Supporting pages