Durham, NC

Croasdaile Village

5-star overall rating with 5-star inspections with $15,405 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

2600 Croasdaile Farm Parkway, Durham, NC

(919) 384-2304

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

102

Certified beds

Average residents

82

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Life Care Services

Operator or chain grouping

Approved since

2000-01-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

20 facilities

Chain averages 4 overall / 4 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.64

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

1.48

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

3.63

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

5.76

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

2.12

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

5.12

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.16

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.69

CMS adjusted RN staffing hours

Adjusted total hours

6.20

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

18%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

48%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

349

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

72.31

Composite VBP score used to determine payment impact.

Payment multiplier

1.0234

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

8.15

Baseline 17.57% · Performance 17.66% · Measure score 8.15 · Achievement 8.15 · Improvement 0

Healthcare-associated infections

9.06

Baseline 7.31% · Performance 5.13% · Measure score 9.06 · Achievement 9.06 · Improvement 8.94

Total nurse turnover

3.87

Baseline 44.44% · Performance 47.86% · Measure score 3.87 · Achievement 3.87 · Improvement 0

Adjusted total nurse staffing

7.84

Baseline 4.47 hours · Performance 5.31 hours · Measure score 7.84 · Achievement 7.84 · Improvement 5.90

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.09%
10.72%
1.6 pts better
No Different than the National Rate · Eligible stays 265 · Observed rate 5.66% · Lower 95% interval 6.52%
Discharge to community 62%
50.57%
11.4 pts better
Better than the National Rate · Eligible stays 260 · Observed rate 62.69% · Lower 95% interval 57.01%
Medicare spending per beneficiary 0.95
1.02
0.1 pts better
Drug regimen review with follow-up 95.07%
95.27%
0.2 pts worse
Numerator 135 · Denominator 142
Falls with major injury 2.82%
0.77%
2 pts worse
Numerator 4 · Denominator 142
Discharge self-care score 32.14%
53.69%
21.5 pts worse
Numerator 36 · Denominator 112
Discharge mobility score 33.93%
50.94%
17 pts worse
Numerator 38 · Denominator 112
Pressure ulcers or injuries, new or worsened 2.82%
2.29%
0.5 pts worse
Numerator 4 · Denominator 142 · Adjusted rate 3.33%
Healthcare-associated infections requiring hospitalization 5.13%
7.12%
2 pts better
No Different than the National Rate · Eligible stays 173 · Observed rate 1.73% · Lower 95% interval 2.82%
Staff COVID-19 vaccination coverage 21.95%
8.2%
13.8 pts better
Numerator 27 · Denominator 123
Staff flu vaccination coverage 21.71%
42%
20.3 pts worse
Numerator 28 · Denominator 129
Discharge function score 39.29%
56.45%
17.2 pts worse
Numerator 44 · Denominator 112
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 57 · Denominator 57
Transfer of health information to patient 98.39%
96.28%
2.1 pts better
Numerator 61 · Denominator 62
Resident COVID-19 vaccinations up to date 54.12%
25.2%
28.9 pts better
Numerator 46 · Denominator 85

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
1.8
0.7 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.8 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.8
1.3 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.4 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
91.5%
7.7 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 96.9% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
94.1%
3 pts better
95.5%
1.6 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.1%
Percentage of long-stay residents experiencing one or more falls with major injury 6.0%
3.6%
2.4 pts worse
3.3%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 5.0% · Q3 7.9% · Q4 4.9% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.3%
4.8%
3.5 pts better
11.4%
10.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.8% · Q3 0.0% · Q4 1.7% · 4Q avg 1.3%
Percentage of long-stay residents who lose too much weight 6.2%
7.2%
1 pts better
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.3% · Q2 4.3% · Q3 8.3% · Q4 4.3% · 4Q avg 6.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.6%
21.6%
13 pts better
19.6%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 8.5% · Q3 10.4% · Q4 10.9% · 4Q avg 8.6%
Percentage of long-stay residents who received an antipsychotic medication 10.4%
15.0%
4.6 pts better
16.7%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.3% · Q2 9.5% · Q3 10.5% · Q4 12.5% · 4Q avg 10.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.6%
21.5%
6.1 pts worse
16.3%
11.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 31.5% · Q4 34.6% · 4Q avg 27.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 31.2%
16.8%
14.4 pts worse
14.9%
16.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.7% · Q2 32.6% · Q3 29.5% · Q4 30.0% · 4Q avg 31.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
0.9%
0.3 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.2% · Q4 1.4% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
2.6%
1.4 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.7% · Q3 1.6% · Q4 1.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 1.8%
21.2%
19.4 pts better
19.8%
18 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.9% · Q3 3.4% · Q4 0.0% · 4Q avg 1.8%
Percentage of long-stay residents with pressure ulcers 4.3%
6.0%
1.7 pts better
5.1%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 7.0% · Q3 2.6% · Q4 5.2% · 4Q avg 4.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
79.9%
17.6 pts better
81.7%
15.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.8% · Q2 97.5% · Q3 98.0% · Q4 97.7% · 4Q avg 97.5%
Percentage of short-stay residents who had an outpatient emergency department visit 12.2%
13.2%
1 pts better
12.0%
0.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.2% · Observed 10.3% · Expected 9.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.4%
1.5%
0.9 pts worse
1.6%
0.8 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 3.8% · Q3 1.9% · Q4 1.7% · 4Q avg 2.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.0%
78.1%
18.9 pts better
79.7%
17.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.1%
22.9%
0.8 pts better
23.9%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 22.1% · Observed 16.1% · Expected 17.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-14 · Fire 2024-07-11

2 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

2 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2024-07-11 · Fire 2023-02-23

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2023-02-23 · Fire 2021-11-04

2 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-07-11

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-08-28

D · Potential for more than minimal harm 2024-07-11

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-08-28

F · Potential for more than minimal harm 2023-02-23

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-04-20

F · Potential for more than minimal harm 2023-02-23

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-02-23

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-04-20

D · Potential for more than minimal harm 2021-11-04

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-12-10

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-14

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-09-10

B · Minimal harm 2025-08-14

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-09-10

B · Minimal harm 2024-07-11

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-07-31

E · Potential for more than minimal harm 2023-02-23

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-03-20

E · Potential for more than minimal harm 2023-02-23

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-03-20

Penalties and ownership

What sits behind the stars

$15,405 2024-08-30

Fine

Fine · fine $15,405

Fine

Ownership

The United Methodist Retirement Homes, Incorporated

5% Or Greater Direct Ownership Interest · Organization

100% 3 facilities 2011-07-13
Davison, John

Corporate Director · Individual

0% 2 facilities 2026-01-01
Dobson, Stacy

Corporate Officer · Individual

0% 3 facilities 2006-07-10
Erickson, Jonathan

Corporate Director · Individual

0% 3 facilities 2006-11-01
Erickson, Jonathan

Corporate Officer · Individual

0% 3 facilities 2006-11-01
Evans, Spence

Corporate Director · Individual

0% 2 facilities 2026-01-01
Harriss, William

Corporate Director · Individual

0% 3 facilities 2019-11-07
Harriss, William

Corporate Officer · Individual

0% 3 facilities 2022-11-03
Lee, Woo

Corporate Director · Individual

0% 3 facilities 2018-12-31
Life Care Services LLC

Operational/Managerial Control · Organization

0% 61 facilities 2000-01-01
Little, Nancy

Corporate Director · Individual

0% 3 facilities 2024-08-22
March, Heather

Operational/Managerial Control · Individual

0% 1 facilities 2001-10-01
Marion, Rebecca

Operational/Managerial Control · Individual

0% 1 facilities 2001-03-17
Martin, James

Corporate Director · Individual

0% 13 facilities 2023-02-23
Parker, Mack

Corporate Director · Individual

0% 3 facilities 2022-11-03
Parker, Mack

Corporate Officer · Individual

0% 3 facilities 2025-10-30
Patterson, Gaynelle

Corporate Director · Individual

0% 2 facilities 2026-01-01
Rizwan Alam, Sanya

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-01
Sharda, Neema

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-01
Southern, Harvey

Corporate Director · Individual

0% 3 facilities 2020-10-29
Southern, Harvey

Corporate Officer · Individual

0% 3 facilities 2025-10-30
Steinweg, Kenneth

Corporate Director · Individual

0% 3 facilities 2021-11-04
Taylor, Sheryl

Corporate Director · Individual

0% 3 facilities 2023-02-23
Us Bank National Association

5% Or Greater Security Interest · Organization

0% 17 facilities 2014-09-01
Van Antwerp, Nancy

Corporate Director · Individual

0% 3 facilities 2019-11-07
Van Antwerp, Nancy

Corporate Officer · Individual

0% 3 facilities 2025-10-30

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Staffing
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2-star overall rating with 2-star inspections with $16,801 in total fines with 12 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#3

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Durham, NC

2-star overall rating with 2-star inspections with abuse icon flag with $30,303 in total fines with 10 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
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Staffing
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Fines
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