Federal inspection record · CMS data as of October 1, 2026

Country Manor La Mesa Healthcare Center

5696 Lake Murray Blvd, La Mesa, CA · (619) 460-7871

CMS overall rating

5 of 5

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Certified beds
99
Residents per day
89
Ownership
For-Profit
Chain
Cambridge Healthcare Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 22, 1968

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Country Manor La Mesa Healthcare Center carries 50 inspection points. That is fewer than 78% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 50 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 4 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care7E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 6, 2025 · Complaint · F684 · Corrected March 24, 2025

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 17, 2025 · Complaint · F684 · Corrected January 22, 2025

  3. D

    Provide enough food/fluids to maintain a resident's health.

    January 17, 2025 · Complaint · F692 · Corrected January 22, 2025

  4. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 16, 2025 · Standard · F677 · Corrected February 3, 2025

  5. D

    Provide care or services that was trauma informed and/or culturally competent.

    January 16, 2025 · Standard · F699 · Corrected February 3, 2025

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 23, 2024 · Complaint · F686 · Corrected October 1, 2024

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 20, 2019 · Standard · F684 · Corrected November 20, 2019

Pharmacy Service4D
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    January 16, 2025 · Standard · F757 · Corrected February 3, 2025

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    January 16, 2025 · Standard · F758 · Corrected February 3, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 23, 2024 · Complaint · F755 · Corrected October 1, 2024

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 20, 2019 · Standard · F761 · Corrected November 20, 2019

Nutrition and Dietary3E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 16, 2025 · Standard · F812 · Corrected February 3, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 19, 2021 · Standard · F812 · Corrected December 22, 2021

  3. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    September 20, 2019 · Standard · F806 · Corrected November 20, 2019

Resident Rights2D
  1. D

    Give the resident's representative the ability to exercise the resident's rights.

    January 17, 2025 · Complaint · F551 · Corrected January 22, 2025

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 16, 2025 · Standard · F584 · Corrected February 3, 2025

Administration2E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    January 16, 2025 · Standard · F865 · Corrected February 3, 2025

  2. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    January 16, 2025 · Standard · F849 · Corrected February 3, 2025

Infection Control2F
  1. D

    Provide and implement an infection prevention and control program.

    January 16, 2025 · Standard · F880 · Corrected February 3, 2025

  2. F

    Provide and implement an infection prevention and control program.

    November 19, 2021 · Standard · F880 · Corrected December 22, 2021

Resident Assessment and Care Planning2D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 23, 2024 · Complaint · F658 · Corrected October 1, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 20, 2019 · Standard · F656 · Corrected November 20, 2019

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    November 19, 2021 · Standard · F919 · Corrected December 22, 2021

Inspection history

  1. 2025-01-16

    9 health deficiencies · 6 fire-safety deficiencies

    Top issue: Administration (2 deficiencies)

  2. 2021-11-19

    7 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2019-09-20

    7 health deficiencies · 5 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 12 min of nursing staff time a day, 34 min of it from a registered nurse.

This home

4 h 12 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 26% of nursing staff and 17% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts better1.32.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better1.31.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better1.4%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms0.2 pts worse7.8%7.6%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts worse5.5%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.7 pts better11.0%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.9 pts worse16.2%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.7 pts better1.2%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.2 pts better4.0%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts worse1.8%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.5 pts better7.3%9.8%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better2.7%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.7 pts better7.4%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts worse2.6%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better100.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.2 pts better22.4%22.6%23.4%

·

Who owns and runs it

29 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ag Facilities Operations, LLC5% Or Greater Direct Ownership Interest · Organization100%11 facilities
Ira E Smedra Living Trust5% Or Greater Indirect Ownership Interest · Organization48%13 facilities
Win Win Enterprises, LLC5% Or Greater Indirect Ownership Interest · Organization48%28 facilities
Abesamis, WilfredoOperational/Managerial Control · Individual0%1 facilities
Abesamis, WilfredoAdp Of The SNF · Individual0%1 facilities
Butenko, JulieOperational/Managerial Control · Individual0%32 facilities
Butenko, JulieAdp Of The SNF · Individual0%32 facilities
Cambridge Healthcare Services LLCOperational/Managerial Control · Organization0%32 facilities
Cambridge Healthcare Services LLCAdp Of The SNF · Organization0%32 facilities
Capela, HeidiOperational/Managerial Control · Individual0%32 facilities
Capela, HeidiAdp Of The SNF · Individual0%32 facilities
Hassell, LanceOperational/Managerial Control · Individual0%38 facilities
Hassell, LanceIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%38 facilities
Hassell, LanceAdp Of The SNF · Individual0%38 facilities
Lutz, LindaOperational/Managerial Control · Individual0%31 facilities
Lutz, LindaAdp Of The SNF · Individual0%31 facilities
Mey, SomrutaiManaging Control - Governing Body · Individual0%1 facilities
Mey, SomrutaiOperational/Managerial Control · Individual0%1 facilities
Mey, SomrutaiAdp Of The SNF · Individual0%1 facilities
Murray Med PartnershipAdp Of The SNF · Organization0%1 facilities
Preferred BankAdp Of The SNF · Organization0%7 facilities
Ramos, RhodoraOperational/Managerial Control · Individual0%1 facilities
Ramos, RhodoraAdp Of The SNF · Individual0%1 facilities
Salazar, PaulinaOperational/Managerial Control · Individual0%32 facilities
Salazar, PaulinaAdp Of The SNF · Individual0%32 facilities
Vidales, MiguelManaging Control - Governing Body · Individual0%8 facilities
Vidales, MiguelOperational/Managerial Control · Individual0%8 facilities
Vidales, MiguelAdp Of The SNF · Individual0%8 facilities
Wintner, JacobCorporate Director · Individual0%35 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7E
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 16, 2025 · K321 · Corrected February 5, 2025

  2. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    January 16, 2025 · K355 · Corrected February 5, 2025

  3. E

    Install corridor and hallway doors that block smoke.

    January 16, 2025 · K363 · Corrected February 5, 2025

  4. C

    Have approved installation, maintenance and testing program for fire alarm systems.

    January 16, 2025 · K345 · Corrected February 5, 2025

  5. D

    Install corridor and hallway doors that block smoke.

    November 19, 2021 · K363 · Corrected December 16, 2021

  6. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 20, 2019 · K321 · Corrected November 12, 2019

  7. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 20, 2019 · K353 · Corrected November 12, 2019

Gas, Vacuum, and Electrical Systems3D
  1. D

    Have power receptacles that are properly grounded.

    September 20, 2019 · K912 · Corrected November 12, 2019

  2. D

    Meet requirements for the use of electrical equipment.

    September 20, 2019 · K919 · Corrected November 12, 2019

  3. D

    Ensure proper usage of power strips and extension cords.

    September 20, 2019 · K920 · Corrected November 12, 2019

Miscellaneous2F
  1. F

    Provide a written emergency evacuation plan.

    January 16, 2025 · K711 · Corrected February 5, 2025

  2. D

    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    January 16, 2025 · K700 · Corrected February 5, 2025

Services1D
  1. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    November 19, 2021 · K521 · Corrected December 16, 2021

·

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