La Mesa, CA

Country Manor La Mesa Healthcare Center

4-star overall rating with 4-star inspections with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

5696 Lake Murray Blvd, La Mesa, CA

(619) 460-7871

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

99

Certified beds

Average residents

90

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Cambridge Healthcare Services

Operator or chain grouping

Approved since

1968-03-22

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

32 facilities

Chain averages 3 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.13

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.39

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.04

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.65

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.70

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.45

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.49

CMS adjusted RN staffing hours

Adjusted total hours

3.86

CMS adjusted total nurse staffing hours

Case-mix index

1.43

Higher values indicate more complex resident acuity

RN turnover

31%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

26%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,570

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

19.91

Composite VBP score used to determine payment impact.

Payment multiplier

0.9823

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.41% · Performance 23.11% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 7.03% · Performance 7.95% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.16

Baseline 31.32% · Performance 42.57% · Measure score 5.16 · Achievement 5.16 · Improvement 0

Adjusted total nurse staffing

2.8

Baseline 3.49 hours · Performance 3.87 hours · Measure score 2.8 · Achievement 2.8 · Improvement 1.17

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.61%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 190 · Observed rate 7.89% · Lower 95% interval 7.13%
Discharge to community 45.03%
50.57%
5.5 pts worse
No Different than the National Rate · Eligible stays 195 · Observed rate 40% · Lower 95% interval 37.88%
Medicare spending per beneficiary 1.16
1.02
0.1 pts worse
Drug regimen review with follow-up 99.46%
95.27%
4.2 pts better
Numerator 185 · Denominator 186
Falls with major injury 0.54%
0.77%
0.2 pts better
Numerator 1 · Denominator 186
Discharge self-care score 53.06%
53.69%
0.6 pts worse
Numerator 52 · Denominator 98
Discharge mobility score 39.8%
50.94%
11.1 pts worse
Numerator 39 · Denominator 98
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 186 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.95%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 161 · Observed rate 8.7% · Lower 95% interval 5.11%
Staff COVID-19 vaccination coverage 21.09%
8.2%
12.9 pts better
Numerator 31 · Denominator 147
Staff flu vaccination coverage 49.7%
42%
7.7 pts better
Numerator 82 · Denominator 165
Discharge function score 54.08%
56.45%
2.4 pts worse
Numerator 53 · Denominator 98
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 45 · Denominator 45
Transfer of health information to patient 98.97%
96.28%
2.7 pts better
Numerator 96 · Denominator 97
Resident COVID-19 vaccinations up to date 39.56%
25.2%
14.4 pts better
Numerator 36 · Denominator 91

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.1
2.3
0.2 pts better
1.9
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 2.2 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.7
1.6
0.1 pts worse
1.8
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.6 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.7%
1.6%
0.1 pts worse
3.3%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 2.6% · Q3 1.4% · Q4 1.5% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 11.6%
6.8%
4.8 pts worse
11.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.4% · Q2 11.6% · Q3 12.1% · Q4 6.8% · 4Q avg 11.6%
Percentage of long-stay residents who lose too much weight 5.4%
4.1%
1.3 pts worse
5.4%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 6.2% · Q3 8.8% · Q4 3.6% · 4Q avg 5.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.5%
13.7%
3.2 pts better
19.6%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 8.6% · Q3 12.9% · Q4 13.3% · 4Q avg 10.5%
Percentage of long-stay residents who received an antipsychotic medication 11.4%
14.2%
2.8 pts better
16.7%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 8.6% · Q3 11.4% · Q4 19.4% · 4Q avg 11.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.7%
11.0%
5.3 pts better
16.3%
10.6 pts better
Long Stay · 2024Q4-2025Q3 · Q2 9.4% · Q3 11.9% · Q4 0.0% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.7%
10.7%
2 pts better
14.9%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 19.7% · Q3 3.6% · Q4 3.7% · 4Q avg 8.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
1.0%
0.7 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.3% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.6%
1.2%
2.4 pts worse
1.7%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 4.2% · Q3 4.4% · Q4 4.8% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.3%
10.9%
4.6 pts better
19.8%
13.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 6.3% · Q3 10.7% · Q4 1.6% · 4Q avg 6.3%
Percentage of long-stay residents with pressure ulcers 1.5%
4.7%
3.2 pts better
5.1%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 2.3% · Q3 1.1% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.0%
6 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 9.6%
11.2%
1.6 pts better
12.0%
2.4 pts better
Short Stay · 20240701-20250630 · Adjusted 9.6% · Observed 9.5% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.0%
1.5%
1.5 pts worse
1.6%
1.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.5% · Q3 5.1% · Q4 2.4% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.2%
93.2%
5 pts better
79.7%
18.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.9%
23.2%
3.7 pts worse
23.9%
3 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.9% · Observed 27.0% · Expected 24.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-16 · Fire 2025-01-16

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2021-11-19 · Fire 2021-11-19

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2019-09-20 · Fire 2019-09-20

4 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-16

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2025-02-05

E · Potential for more than minimal harm 2025-01-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-05

E · Potential for more than minimal harm 2025-01-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-02-05

E · Potential for more than minimal harm 2025-01-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-02-05

D · Potential for more than minimal harm 2025-01-16

K700 · Miscellaneous Deficiencies

Fire Safety

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2025-02-05

C · Minimal harm 2025-01-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-02-05

D · Potential for more than minimal harm 2021-11-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-12-16

D · Potential for more than minimal harm 2021-11-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-12-16

D · Potential for more than minimal harm 2019-09-20

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-11-12

D · Potential for more than minimal harm 2019-09-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-11-12

D · Potential for more than minimal harm 2019-09-20

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2019-11-12

D · Potential for more than minimal harm 2019-09-20

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2019-11-12

D · Potential for more than minimal harm 2019-09-20

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-11-12

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-03-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-01-17

F551 · Resident Rights Deficiencies

Health

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2025-01-22

D · Potential for more than minimal harm 2025-01-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-22

D · Potential for more than minimal harm 2025-01-17

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-01-22

E · Potential for more than minimal harm 2025-01-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-03

E · Potential for more than minimal harm 2025-01-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-03

E · Potential for more than minimal harm 2025-01-16

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-02-03

D · Potential for more than minimal harm 2024-09-23

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-09-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-09-23

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-01

F · Potential for more than minimal harm 2021-11-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-12-22

E · Potential for more than minimal harm 2021-11-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-12-22

D · Potential for more than minimal harm 2021-11-19

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2021-12-22

D · Potential for more than minimal harm 2019-09-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-11-20

D · Potential for more than minimal harm 2019-09-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-11-20

D · Potential for more than minimal harm 2019-09-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-11-20

D · Potential for more than minimal harm 2019-09-20

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2019-11-20

Penalties and ownership

What sits behind the stars

Ownership

Ag Facilities Operations, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 11 facilities 2003-08-11
Abesamis, Wilfredo

Operational/Managerial Control · Individual

0% 1 facilities 2014-04-07
Bh Alliance

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2003-08-11
Butenko, Julie

Operational/Managerial Control · Individual

0% 20 facilities 2023-07-24
Cambridge Healthcare Services LLC

Operational/Managerial Control · Organization

0% 20 facilities 2018-06-11
Capela, Heidi

Operational/Managerial Control · Individual

0% 20 facilities 2023-04-03
Hassell, Lance

Operational/Managerial Control · Individual

0% 37 facilities 2022-04-25
Ira E Smedra Living Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 17 facilities 2003-08-11
Lutz, Linda

Operational/Managerial Control · Individual

0% 20 facilities 2012-02-01
Mey, Somrutai

Operational/Managerial Control · Individual

0% 1 facilities 1992-03-02
Ramos, Rhodora

Operational/Managerial Control · Individual

0% 1 facilities 2019-01-02
Salazar, Paulina

Operational/Managerial Control · Individual

0% 25 facilities 2020-12-14
Smedra, Ira

5% Or Greater Indirect Ownership Interest · Individual

0% 98 facilities 2003-08-11
Vidales, Miguel

Operational/Managerial Control · Individual

0% 6 facilities 2021-03-01
Win Win Enterprises, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 28 facilities 2003-08-11
Wintner, Jacob

Corporate Director · Individual

0% 35 facilities 2011-04-12

Nearby options

Other facilities in reach

#1

Arbor Hills Nursing Center

La Mesa, CA

3-star overall rating with 2-star inspections with $12,831 in total fines with 19 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$12,831
#2

Parkway Hills Nursing & Rehabilitation

La Mesa, CA

3-star overall rating with 3-star inspections with 14 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0
#3

Grossmont Post Acute Care

La Mesa, CA

5-star overall rating with 4-star inspections with $11,466 in total fines with 7 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$11,466

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