Federal inspection record · CMS data as of October 1, 2026

Coronado Healthcare Center

11411 North 19th Ave, Phoenix, AZ · (602) 256-7500

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
191
Residents per day
164
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 5, 1986

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arizona homes

Coronado Healthcare Center carries 23 inspection points. That is fewer than 64% of Arizona's 139 rated homes.

5★4★3★2★1★+5 homes above 105.7505102550100inspection points → fewer is better on the leftThis home · 23 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

13 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care5D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 17, 2026 · Complaint · F684 · Corrected August 13, 2026

  2. D

    Provide activities to meet all resident's needs.

    January 30, 2026 · Standard · F679 · Corrected February 20, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 30, 2026 · Standard · F684 · Corrected February 20, 2026

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 4, 2025 · Complaint · F684 · Corrected June 30, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 16, 2025 · Complaint · F684 · Corrected June 18, 2025

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    January 25, 2024 · Complaint · F600 · Corrected March 1, 2024

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 25, 2024 · Complaint · F609 · Corrected March 1, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 21, 2023 · Complaint · F600 · Corrected March 14, 2024

Resident Assessment and Care Planning2D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 30, 2026 · Complaint · F657 · Corrected February 20, 2026

  2. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    December 21, 2023 · Complaint · F661 · Corrected March 14, 2024

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 30, 2026 · Standard · F812 · Corrected February 20, 2026

Resident Rights1D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 4, 2025 · Complaint · F550 · Corrected June 30, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    May 16, 2025 · Complaint · F880 · Corrected June 18, 2025

Inspection history

  1. 2026-01-30

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2023-12-21

    4 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2022-10-20

    4 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 38 min of nursing staff time a day, 24 min of it from a registered nurse.

This home

3 h 38 min

Arizona average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 43% of nursing staff and 50% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.9 pts better99.7%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.7 pts worse90.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better1.6%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms0.9 pts worse4.6%3.7%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts better4.1%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication11.1 pts better10.3%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.4 pts better9.2%10.6%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4 pts better7.7%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.1 pts better5.5%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse1.1%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better0.3%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.7 pts worse27.0%20.3%18.3%
Percentage of long-stay residents with pressure ulcers4.3 pts worse8.6%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7 pts better99.6%92.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4 pts better6.0%10.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.2 pts worse87.7%87.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission7.7 pts worse31.2%23.5%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bandera Healthcare LLCIndirect Ownership Interest · Organization0%7 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Concentric Healthcare Solutions LLCOperational/Managerial Control · Organization0%2 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Fischbeck, CourtneyManaging Control - Governing Body · Individual0%5 facilities
Fischbeck, CourtneyOperational/Managerial Control · Individual0%5 facilities
Fischbeck, CourtneyAdp Of The SNF · Individual0%5 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Mehta, ChintanManaging Control - Governing Body · Individual0%1 facilities
Mehta, ChintanOperational/Managerial Control · Individual0%1 facilities
Mehta, ChintanAdp Of The SNF · Individual0%1 facilities
National Staffing Solutions, IncOperational/Managerial Control · Organization0%3 facilities
Peterson, ForrestCorporate Officer · Individual0%42 facilities
Port, BarryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%203 facilities
Staffu LLCOperational/Managerial Control · Organization0%1 facilities
The Ensign Group IncIndirect Ownership Interest · Organization0%135 facilities
Ventura Medstaff, LLCOperational/Managerial Control · Organization0%6 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke1D
  1. D

    Install an approved automatic sprinkler system.

    October 20, 2022 · K351 · Corrected November 21, 2022

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    April 30, 2021 · K511 · Corrected June 15, 2021

·

Other homes nearby

  1. Worst citation, 3 yrs
    F
    Nursing / resident / day
    7 h 44 min
    Fines
    $0
  2. North Mountain Medical And Rehabilitation Center

    Phoenix, AZ · The Ensign Group

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    6 h 3 min
    Fines
    $0
  3. Beatitudes Campus

    Phoenix, AZ

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 48 min
    Fines
    $0