Wall, NJ

Complete Care At Wall LLC

2-star overall rating with 1-star inspections with 16 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1725 Meridian Trail, Wall, NJ

(732) 312-1800

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

130

Certified beds

Average residents

79

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Complete Care

Operator or chain grouping

Approved since

2007-02-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

85 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.80

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

1.08

Licensed practical nurse staffing · state 0.94 · national 0.87

Aide hours / resident day

2.11

Nurse aide staffing · state 2.23 · national 2.35

Total nurse hours

3.99

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.87

RN + LPN hours · state 1.62 · national 1.54

Weekend hours

3.53

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.56

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.13

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.69

CMS adjusted RN staffing hours

Adjusted total hours

3.43

CMS adjusted total nurse staffing hours

Case-mix index

1.59

Higher values indicate more complex resident acuity

RN turnover

44%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,703

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

10.97

Composite VBP score used to determine payment impact.

Payment multiplier

0.9810

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0.41

Baseline 22.29% · Performance 21.81% · Measure score 0.41 · Achievement 0 · Improvement 0.41

Healthcare-associated infections

0.84

Baseline 5.89% · Performance 7.58% · Measure score 0.84 · Achievement 0.84 · Improvement 0

Total nurse turnover

0

Baseline 55.63% · Performance 76.87% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

3.14

Baseline 5.31 hours · Performance 3.97 hours · Measure score 3.14 · Achievement 3.14 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.13%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 755 · Observed rate 11.79% · Lower 95% interval 9.36%
Discharge to community 64.24%
50.57%
13.7 pts better
Better than the National Rate · Eligible stays 839 · Observed rate 57.69% · Lower 95% interval 58.74%
Medicare spending per beneficiary 1.05
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 364 · Denominator 364
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 364
Discharge self-care score 71.63%
53.69%
17.9 pts better
Numerator 149 · Denominator 208
Discharge mobility score 65.38%
50.94%
14.4 pts better
Numerator 136 · Denominator 208
Pressure ulcers or injuries, new or worsened 1.92%
2.29%
0.4 pts better
Numerator 7 · Denominator 364 · Adjusted rate 1.89%
Healthcare-associated infections requiring hospitalization 7.58%
7.12%
0.5 pts worse
No Different than the National Rate · Eligible stays 350 · Observed rate 8.29% · Lower 95% interval 5.58%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 143
Staff flu vaccination coverage 100%
42%
58 pts better
Numerator 147 · Denominator 147
Discharge function score 71.63%
56.45%
15.2 pts better
Numerator 149 · Denominator 208
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 115 · Denominator 115
Transfer of health information to patient 99.52%
96.28%
3.2 pts better
Numerator 208 · Denominator 209
Resident COVID-19 vaccinations up to date 0%
25.2%
25.2 pts worse
Numerator 0 · Denominator 161

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
2.1
0.4 pts better
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 4.2 · Expected 4.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.1
0.1 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.6 · Expected 2.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 88.8%
93.0%
4.2 pts worse
93.4%
4.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 79.3% · Q2 89.7% · Q3 89.5% · Q4 94.7% · 4Q avg 88.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.4%
97.2%
5.8 pts worse
95.5%
4.1 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.4%
Percentage of long-stay residents experiencing one or more falls with major injury 0.7%
2.4%
1.7 pts better
3.3%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 37.9%
11.4%
26.5 pts worse
11.4%
26.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.1% · Q2 36.0% · Q3 52.8% · Q4 28.6% · 4Q avg 37.9%
Percentage of long-stay residents who lose too much weight 2.6%
4.6%
2 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 4.3% · Q3 0.0% · Q4 2.9% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.5%
19.0%
5.5 pts better
19.6%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.7% · Q2 15.4% · Q3 11.4% · Q4 8.3% · 4Q avg 13.5%
Percentage of long-stay residents who received an antipsychotic medication 3.2%
13.5%
10.3 pts better
16.7%
13.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q3 7.1% · Q4 0.0% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.3%
9.8%
3.5 pts better
16.3%
10 pts better
Long Stay · 2024Q4-2025Q3 · Q4 14.0% · 4Q avg 6.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.5%
9.7%
1.2 pts better
14.9%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 13.0% · Q3 6.2% · Q4 8.3% · 4Q avg 8.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.4%
15.9%
2.5 pts worse
19.8%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.2% · Q2 14.2% · Q3 18.6% · Q4 20.2% · 4Q avg 18.4%
Percentage of long-stay residents with pressure ulcers 7.8%
6.0%
1.8 pts worse
5.1%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 11.3% · Q3 3.2% · Q4 7.4% · 4Q avg 7.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.8%
78.7%
3.9 pts worse
81.7%
6.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 79.0% · Q2 76.7% · Q3 69.4% · Q4 72.9% · 4Q avg 74.8%
Percentage of short-stay residents who had an outpatient emergency department visit 5.4%
8.2%
2.8 pts better
12.0%
6.6 pts better
Short Stay · 20240701-20250630 · Adjusted 5.4% · Observed 4.9% · Expected 10.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.2%
0.6 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.5% · Q3 0.0% · Q4 1.2% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 74.1%
80.1%
6 pts worse
79.7%
5.6 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 74.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.5%
25.4%
0.9 pts better
23.9%
0.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.5% · Observed 24.7% · Expected 24.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-06 · Fire 2025-08-06

16 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2023-03-17 · Fire 2023-03-17

0 health deficiencies

No concentrated health issue counts in this cycle.

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2021-01-08 · Fire 2021-01-08

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-06

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-09-03

F · Potential for more than minimal harm 2025-08-06

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-09-03

F · Potential for more than minimal harm 2025-08-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-03

F · Potential for more than minimal harm 2025-08-06

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2025-09-03

F · Potential for more than minimal harm 2023-03-17

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-03-31

F · Potential for more than minimal harm 2023-03-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-03-27

F · Potential for more than minimal harm 2023-03-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-05

F · Potential for more than minimal harm 2023-03-17

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-04-06

F · Potential for more than minimal harm 2023-03-17

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-18

E · Potential for more than minimal harm 2023-03-17

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-04-05

E · Potential for more than minimal harm 2023-03-17

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-03-28

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-08-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-18

F · Potential for more than minimal harm 2025-08-06

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-06

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-06

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-09-18

J · Immediate jeopardy 2025-05-02

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-05-02

Penalties and ownership

What sits behind the stars

Ownership

Pc Hmh Opco Holdngs LLC

5% Or Greater Direct Ownership Interest · Organization

100% 8 facilities 2023-03-16
Hoch, Robert

Operational/Managerial Control · Individual

0% 20 facilities 2023-03-16
Mercado, Wanda

Operational/Managerial Control · Individual

0% 25 facilities 2023-03-16
Pass, Mark

Operational/Managerial Control · Individual

0% 2 facilities 2023-03-16
Pc Hmh Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 8 facilities 2023-03-16
Peace Capital Holdings LLC (De)

5% Or Greater Indirect Ownership Interest · Organization

0% 57 facilities 2023-03-16
Sabella, Sabrina

Operational/Managerial Control · Individual

0% 5 facilities 2023-03-16
Siegfried, Eliyahu

Operational/Managerial Control · Individual

0% 1 facilities 2023-03-16
Sms 2021 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 63 facilities 2023-03-16
Stein, Shalom

Corporate Officer · Individual

0% 83 facilities 2023-03-16

Nearby options

Other facilities in reach

#1

Careone At Wall

Wall, NJ

3-star overall rating with 2-star inspections with $68,819 in total fines with 5 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$68,819
#2

Tower Lodge Care Center

Wall, NJ

5-star overall rating with 4-star inspections with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
2 / 5
Fines
$0
#3

Sunnyside Manor

Wall, NJ

5-star overall rating with 4-star inspections with 3 recent health deficiencies

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0

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