Federal inspection record · CMS data as of October 1, 2026
Complete Care At Prospect Heights LLC
336 Prospect Ave, Hackensack, NJ · (201) 678-1800
- Certified beds
- 196
- Residents per day
- 132
- Ownership
- For-Profit
- Chain
- Complete Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 5, 2000
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New Jersey.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New Jersey homes
Complete Care At Prospect Heights LLC carries 104 inspection points. That is fewer than 14% of New Jersey's 346 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Jersey: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–18 pts
- 4★ 18–37 pts
- 3★ 37–60 pts
- 2★ 60–93.75 pts
- 1★ over 93.75 pts
Bars show every rated home in New Jersey by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
33 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
G
Provide safe, appropriate pain management for a resident who requires such services.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning7D
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure each resident receives an accurate assessment.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care7D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control4E
- E
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Nursing and Physician Services4D
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D
Post nurse staffing information every day.
- C
Post nurse staffing information every day.
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service3D
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration1F
- F
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Rights1E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Environmental1D
- D
Keep all essential equipment working safely.
Inspection history
2026-01-29
19 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2024-09-27
5 health deficiencies · 5 fire-safety deficiencies
Top issue: Infection Control (2 deficiencies)
2022-10-03
9 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 2 h 47 min of nursing staff time a day, 51 min of it from a registered nurse.
This home
2 h 47 min
New Jersey average
3 h 54 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 47% of nursing staff and 44% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$59,312 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-16 | Fine | $25,300 |
| 2024-02-20 | Fine | $3,798 |
| 2024-02-15 | Fine | $15,646 |
| 2024-02-12 | Fine | $3,418 |
| 2024-01-22 | Fine | $7,976 |
| 2023-12-18 | Fine | $3,174 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.7 pts better | 1.3 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better | 0.7 | 1.0 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6 pts better | 99.0% | 93.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.2 pts better | 100.0% | 96.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better | 1.6% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.4 pts better | 12.1% | 12.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.3 pts better | 2.4% | 4.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.9 pts better | 17.9% | 18.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication1.6 pts better | 11.3% | 12.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.5 pts worse | 10.8% | 7.3% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased9.6 pts worse | 17.9% | 8.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.0% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts better | 0.3% | 0.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.8 pts worse | 21.0% | 15.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers4.6 pts worse | 9.9% | 5.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.3 pts better | 96.3% | 79.0% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.3 pts better | 6.8% | 8.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better | 1.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19.4 pts better | 98.9% | 79.5% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.2 pts better | 23.9% | 24.1% | 23.4% |
·
Who owns and runs it
33 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Aspril, Vilma | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Aspril, Vilma | Adp Of The SNF · Individual | 0% | 1 facilities |
| Clemor, Rj | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Clemor, Rj | Adp Of The SNF · Individual | 0% | 1 facilities |
| Des Capital LLC | Indirect Ownership Interest · Organization | 0% | 28 facilities |
| Des Capital LLC | Adp Of The SNF · Organization | 0% | 28 facilities |
| Elsebai, Karina | Corporate Director · Individual | 0% | 4 facilities |
| Elsebai, Karina | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Elsebai, Karina | Adp Of The SNF · Individual | 0% | 4 facilities |
| Jrk Investments LLC | Indirect Ownership Interest · Organization | 0% | 28 facilities |
| Jrk Investments LLC | Adp Of The SNF · Organization | 0% | 28 facilities |
| Klugman, Jacob | Indirect Ownership Interest · Individual | 0% | 30 facilities |
| Klugman, Jacob | Adp Of The SNF · Individual | 0% | 30 facilities |
| Mina, Joseph | Corporate Director · Individual | 0% | 2 facilities |
| Mina, Joseph | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Mina, Joseph | Adp Of The SNF · Individual | 0% | 2 facilities |
| Pc Hmh Holdings 2 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 2 facilities |
| Pc Hmh Holdings 2 LLC | Adp Of The SNF · Organization | 0% | 2 facilities |
| Pc Hmh Propco Holdings 2 LLC | Adp Of The SNF · Organization | 0% | 2 facilities |
| Peace Capital Holdings LLC | Adp Of The SNF · Organization | 0% | 46 facilities |
| Prospect Heights Propco LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Schwartz, Hershel | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Schwartz, Hershel | Adp Of The SNF · Individual | 0% | 12 facilities |
| Sms 2021 Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 77 facilities |
| Sms 2021 Trust | Adp Of The SNF · Organization | 0% | 77 facilities |
| Sowma, Nikita | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Sowma, Nikita | Adp Of The SNF · Individual | 0% | 1 facilities |
| Stein, Shalom | Indirect Ownership Interest · Individual | 0% | 87 facilities |
| Stein, Shalom | Managing Control - Governing Body · Individual | 0% | 87 facilities |
| Stein, Shalom | Corporate Officer · Individual | 0% | 87 facilities |
| Stein, Shalom | Trustee Of The SNF · Individual | 0% | 87 facilities |
| Sternbuch, Daniel | Indirect Ownership Interest · Individual | 0% | 31 facilities |
| Sternbuch, Daniel | Adp Of The SNF · Individual | 0% | 31 facilities |
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Fire safety
12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F
Provide properly protected cooking facilities.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F
Have an enclosure around a vertical opening shaft.
- E
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems3F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Have power receptacles that are properly grounded.
- E
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous1F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress1E
- E
Install emergency lighting that can last at least 1 1/2 hours.
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Other homes nearby
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- J
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- $18,431
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Atlas Rehabilitation And Healthcare At Maywood
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-
Complete Care At Regent LLC
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