Phillipsburg, NJ

Complete Care At Phillipsburg, LLC

4-star overall rating with 4-star inspections with 4 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

843 Wilbur Avenue, Phillipsburg, NJ

(908) 454-2627

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

56

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Complete Care

Operator or chain grouping

Approved since

1992-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

85 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.41

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

0.73

Licensed practical nurse staffing · state 0.94 · national 0.87

Aide hours / resident day

2.19

Nurse aide staffing · state 2.23 · national 2.35

Total nurse hours

3.33

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.15

RN + LPN hours · state 1.62 · national 1.54

Weekend hours

2.91

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.24

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.45

CMS adjusted RN staffing hours

Adjusted total hours

3.64

CMS adjusted total nurse staffing hours

Case-mix index

1.25

Higher values indicate more complex resident acuity

RN turnover

75%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

42%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,695

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

15.68

Composite VBP score used to determine payment impact.

Payment multiplier

0.9815

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.92

Baseline 18.44% · Performance 19.62% · Measure score 3.92 · Achievement 3.92 · Improvement 0

Healthcare-associated infections

0

Baseline 6.15% · Performance 8.09% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

0.79

Baseline 3.47 hours · Performance 3.30 hours · Measure score 0.79 · Achievement 0.79 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.48%
10.72%
0.8 pts worse
No Different than the National Rate · Eligible stays 92 · Observed rate 14.13% · Lower 95% interval 8.2%
Discharge to community 47.04%
50.57%
3.5 pts worse
No Different than the National Rate · Eligible stays 66 · Observed rate 40.91% · Lower 95% interval 34.8%
Medicare spending per beneficiary 1.04
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 69 · Denominator 69
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 69
Discharge self-care score 64.29%
53.69%
10.6 pts better
Numerator 27 · Denominator 42
Discharge mobility score 59.52%
50.94%
8.6 pts better
Numerator 25 · Denominator 42
Pressure ulcers or injuries, new or worsened 7.35%
2.29%
5.1 pts worse
Numerator 5 · Denominator 68 · Adjusted rate 7.81%
Healthcare-associated infections requiring hospitalization 8.09%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 54 · Observed rate 11.11% · Lower 95% interval 4.51%
Staff COVID-19 vaccination coverage 6.49%
8.2%
1.7 pts worse
Numerator 5 · Denominator 77
Staff flu vaccination coverage 92.77%
42%
50.8 pts better
Numerator 77 · Denominator 83
Discharge function score 64.29%
56.45%
7.8 pts better
Numerator 27 · Denominator 42
Transfer of health information to provider 96.97%
95.95%
1 pts better
Numerator 32 · Denominator 33
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 20.51%
25.2%
4.7 pts worse
Numerator 8 · Denominator 39

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
2.1
0.4 pts better
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.9 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
1.1
0.4 pts worse
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.5 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.3%
93.0%
7.7 pts worse
93.4%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 89.8% · Q2 88.4% · Q3 86.0% · Q4 77.6% · 4Q avg 85.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
97.2%
1.3 pts worse
95.5%
0.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.9%
Percentage of long-stay residents experiencing one or more falls with major injury 2.7%
2.4%
0.3 pts worse
3.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 2.3% · Q3 2.3% · Q4 2.0% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 11.7%
11.4%
0.3 pts worse
11.4%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 12.2% · Q3 17.5% · Q4 6.5% · 4Q avg 11.7%
Percentage of long-stay residents who lose too much weight 3.4%
4.6%
1.2 pts better
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 2.4% · Q3 0.0% · Q4 0.0% · 4Q avg 3.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.8%
19.0%
4.8 pts worse
19.6%
4.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.1% · Q2 23.3% · Q3 26.2% · Q4 18.8% · 4Q avg 23.8%
Percentage of long-stay residents who received an antipsychotic medication 25.7%
13.5%
12.2 pts worse
16.7%
9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.9% · Q2 24.0% · Q3 28.6% · Q4 23.5% · 4Q avg 25.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.2%
9.8%
0.6 pts better
16.3%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · Q4 10.5% · 4Q avg 9.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.9%
9.7%
0.8 pts better
14.9%
6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.0% · Q2 5.4% · Q3 8.1% · Q4 6.8% · 4Q avg 8.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.7%
0.2 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.1% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
0.8%
0.3 pts worse
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.8%
15.9%
12.9 pts worse
19.8%
9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.2% · Q2 31.4% · Q3 19.4% · Q4 29.2% · 4Q avg 28.8%
Percentage of long-stay residents with pressure ulcers 5.4%
6.0%
0.6 pts better
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 8.2% · Q3 4.9% · Q4 2.6% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 59.4%
78.7%
19.3 pts worse
81.7%
22.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 53.7% · Q2 60.4% · Q3 64.9% · Q4 56.5% · 4Q avg 59.4%
Percentage of short-stay residents who had an outpatient emergency department visit 5.4%
8.2%
2.8 pts better
12.0%
6.6 pts better
Short Stay · 20240701-20250630 · Adjusted 5.4% · Observed 5.1% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.2%
0.7 pts worse
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.0% · Q3 3.2% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.5%
80.1%
4.6 pts worse
79.7%
4.2 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 75.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.7%
25.4%
1.3 pts worse
23.9%
2.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.7% · Observed 27.1% · Expected 24.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-24 · Fire 2025-02-24

4 health deficiencies

Top issue: Infection Control (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-01-09 · Fire 2023-01-09

3 health deficiencies

Top issue: Infection Control (1 deficiency)

3 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2020-10-29 · Fire 2020-10-29

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-24

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2025-04-16

F · Potential for more than minimal harm 2025-02-24

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-24

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-24

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-04-30

F · Potential for more than minimal harm 2025-02-24

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-03-31

F · Potential for more than minimal harm 2025-02-24

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-30

F · Potential for more than minimal harm 2023-01-09

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-02-01

F · Potential for more than minimal harm 2023-01-09

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-02-08

F · Potential for more than minimal harm 2023-01-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-26

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-02-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-24

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-24

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-31

D · Potential for more than minimal harm 2023-01-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-02-08

D · Potential for more than minimal harm 2023-01-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-08

D · Potential for more than minimal harm 2023-01-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-01-31

D · Potential for more than minimal harm 2020-10-29

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-11-10

Penalties and ownership

What sits behind the stars

Ownership

Pc Nj1 Opcos LLC

5% Or Greater Direct Ownership Interest · Organization

100% 11 facilities 2021-07-01
Pc Wta Opco Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 28 facilities 2021-07-01
Peace Capital Holdings LLC (De)

5% Or Greater Indirect Ownership Interest · Organization

0% 57 facilities 2021-07-01
Schwartz, Hershel

W-2 Managing Employee · Individual

0% 11 facilities 2021-07-01
Sms 2021 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 63 facilities 2021-07-01
Stein, Shalom

Corporate Officer · Individual

0% 83 facilities 2021-05-01

Nearby options

Other facilities in reach

#1

Complete Care At Brakeley Park LLC

Phillipsburg, NJ

2-star overall rating with 2-star inspections with $55,647 in total fines with 10 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$55,647
#2

Lopatcong Center

Phillipsburg, NJ

3-star overall rating with 2-star inspections with 7 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$0
#3

Gardens At Easton, The

Easton, PA

4-star overall rating with 4-star inspections with 5 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0

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