Long Branch, NJ

Complete Care At Monmouth, LLC

3-star overall rating with 2-star inspections with $22,340 in total fines with 14 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

229 Bath Avenue, Long Branch, NJ

(732) 229-4300

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

82

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Complete Care

Operator or chain grouping

Approved since

1989-07-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

85 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 0.94 · national 0.87

Aide hours / resident day

2.17

Nurse aide staffing · state 2.23 · national 2.35

Total nurse hours

3.54

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.62 · national 1.54

Weekend hours

3.26

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.15

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.32

CMS adjusted RN staffing hours

Adjusted total hours

3.75

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

66%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,948

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

9.47

Composite VBP score used to determine payment impact.

Payment multiplier

0.9808

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.76% · Performance 22.51% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.79

Baseline 6.07% · Performance 7.30% · Measure score 1.79 · Achievement 1.79 · Improvement 0

Total nurse turnover

0

Performance 64.58% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

2

Baseline 3.26 hours · Performance 3.65 hours · Measure score 2 · Achievement 2 · Improvement 1.02

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.22%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 9.52% · Lower 95% interval 7.03%
Discharge to community 50.07%
50.57%
0.5 pts worse
No Different than the National Rate · Eligible stays 62 · Observed rate 38.71% · Lower 95% interval 39.38%
Medicare spending per beneficiary 1.2
1.02
0.2 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 70 · Denominator 70
Falls with major injury 1.43%
0.77%
0.7 pts worse
Numerator 1 · Denominator 70
Discharge self-care score 84.38%
53.69%
30.7 pts better
Numerator 27 · Denominator 32
Discharge mobility score 84.38%
50.94%
33.4 pts better
Numerator 27 · Denominator 32
Pressure ulcers or injuries, new or worsened 1.43%
2.29%
0.9 pts better
Numerator 1 · Denominator 70 · Adjusted rate 1.36%
Healthcare-associated infections requiring hospitalization 7.3%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 48 · Observed rate 8.33% · Lower 95% interval 4.08%
Staff COVID-19 vaccination coverage 27.17%
8.2%
19 pts better
Numerator 25 · Denominator 92
Staff flu vaccination coverage 97.59%
42%
55.6 pts better
Numerator 81 · Denominator 83
Discharge function score 93.75%
56.45%
37.3 pts better
Numerator 30 · Denominator 32
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 27 · Denominator 27
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 29 · Denominator 29
Resident COVID-19 vaccinations up to date 2.33%
25.2%
22.9 pts worse
Numerator 1 · Denominator 43

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
93.0%
7 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.2%
2.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
2.4%
0.6 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.4% · Q3 3.0% · Q4 1.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 37.0%
11.4%
25.6 pts worse
11.4%
25.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.7% · Q2 37.1% · Q3 40.7% · Q4 47.3% · 4Q avg 37.0%
Percentage of long-stay residents who lose too much weight 0.0%
4.6%
4.6 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.6%
19.0%
4.6 pts worse
19.6%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 24.6% · Q3 25.5% · Q4 26.0% · 4Q avg 23.6%
Percentage of long-stay residents who received an antipsychotic medication 13.9%
13.5%
0.4 pts worse
16.7%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 12.8% · Q3 17.1% · Q4 11.4% · 4Q avg 13.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 3.4%
9.8%
6.4 pts better
16.3%
12.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 3.4% · Q3 3.2% · Q4 3.3% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.8%
9.7%
6.9 pts better
14.9%
12.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 3.3% · Q3 2.0% · Q4 2.1% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
0.8%
0.4 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.6% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 3.6%
15.9%
12.3 pts better
19.8%
16.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 5.6% · Q3 2.9% · Q4 4.4% · 4Q avg 3.6%
Percentage of long-stay residents with pressure ulcers 2.5%
6.0%
3.5 pts better
5.1%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 4.0% · Q3 2.4% · Q4 2.4% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
78.7%
21.3 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 10.2%
8.2%
2 pts worse
12.0%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 10.2% · Observed 9.4% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.2%
1.2%
About the same
1.6%
0.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.7% · Q3 2.2% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
80.1%
19.9 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 37.1%
25.4%
11.7 pts worse
23.9%
13.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 37.1% · Observed 31.2% · Expected 20.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-12 · Fire 2024-12-12

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2023-11-16 · Fire 2023-11-16

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2021-07-19 · Fire 2021-07-19

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-12-12

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-01-17

F · Potential for more than minimal harm 2024-12-12

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2025-01-17

F · Potential for more than minimal harm 2024-12-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-17

F · Potential for more than minimal harm 2024-12-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-01-17

F · Potential for more than minimal harm 2023-11-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-12-31

F · Potential for more than minimal harm 2023-11-16

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-12-31

E · Potential for more than minimal harm 2023-11-16

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-12-31

E · Potential for more than minimal harm 2021-07-19

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2021-09-07

D · Potential for more than minimal harm 2021-07-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2021-09-07

D · Potential for more than minimal harm 2021-07-19

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2021-09-07

D · Potential for more than minimal harm 2021-07-19

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-09-07

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-24

D · Potential for more than minimal harm 2025-01-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-28

F · Potential for more than minimal harm 2024-12-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-17

E · Potential for more than minimal harm 2024-12-12

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-01-17

E · Potential for more than minimal harm 2024-12-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-12-12

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2025-01-17

F · Potential for more than minimal harm 2023-11-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-31

D · Potential for more than minimal harm 2023-11-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-31

D · Potential for more than minimal harm 2023-11-16

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-12-31

D · Potential for more than minimal harm 2023-11-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-31

D · Potential for more than minimal harm 2023-11-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-31

D · Potential for more than minimal harm 2023-11-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-31

E · Potential for more than minimal harm 2023-03-21

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-03-21

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-03-21

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-29

D · Potential for more than minimal harm 2023-03-21

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-03-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-29

E · Potential for more than minimal harm 2021-07-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-09-07

Penalties and ownership

What sits behind the stars

$22,340 2023-03-21

Fine

Fine · fine $22,340

Fine

Ownership

Monmouth Holdco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2021-12-27
Engelson, Daniel

Operational/Managerial Control · Individual

0% 3 facilities 2021-12-27
Hoch, Robert

Operational/Managerial Control · Individual

0% 20 facilities 2021-12-27
Malek, Sherif

Operational/Managerial Control · Individual

0% 1 facilities 2021-12-27
Mercado, Wanda

Operational/Managerial Control · Individual

0% 25 facilities 2021-12-27
Pc Gc Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2021-12-27
Peace Capital Holdings LLC (De)

5% Or Greater Indirect Ownership Interest · Organization

0% 57 facilities 2021-12-27
Sabella, Sabrina

Operational/Managerial Control · Individual

0% 5 facilities 2021-12-27
Sms 2021 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 63 facilities 2021-12-27
Stein, Shalom

Corporate Officer · Individual

0% 83 facilities 2021-12-27

Nearby options

Other facilities in reach

#1

Jersey Shore Center

Eatontown, NJ

4-star overall rating with 3-star inspections with 7 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$0
#2

Gateway Care Center

Eatontown, NJ

5-star overall rating with 3-star inspections with $27,641 in total fines with 8 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
3 / 5
Staffing
5 / 5
Fines
$27,641
#3

Complete Care At Shrewsbury LLC

Shrewsbury, NJ

2-star overall rating with 2-star inspections with $56,925 in total fines with 11 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$56,925

Jump out

Supporting pages